MacBook Pro Retina display burn-in?

rohit.anupindi wrote:

How is it that the Dock part of the screen manages it self from IR ? Any possible answer for that ?

The dock has very different colors and it's rarely black and white. This could be the reason. I get bad IR with the Skype icon, where you can clearly read the 'S'.

Active application indicator and the border of the Dock is almost white all the time. Some people also reported that they can't see IR when running the recovery partiton. 😐

Test Reteniton Result:

Color LCD
LP154WT1-SJA1
DCN226100HRDMJ0AN
Persistent image time: 14:59
Ghost persistence time: 08:50
Used gray tone: 90
Display brightness: 28.7109
Used pattern: Chessboard
Result code: T11459T2850P1G5aB49I0

Has anyone with a Samsung screen developed IR after owning the MBPr a few weeks ?

Until Apple acknowledge this issue and indicate they will repair or replace any future occurrence, I am still nervous that it may develop later and I will be stuck with it. If it was a £400 laptop that wouldn't worry me, but at this price I expect 3 years good use.

So far there is no sign of IR on my samsung and I have had it 5 days now.

stecube wrote:

rohit.anupindi wrote:

How is it that the Dock part of the screen manages it self from IR ? Any possible answer for that ?

The dock has very different colors and it's rarely black and white. This could be the reason. I get bad IR with the Skype icon, where you can clearly read the 'S'.

I see the outlines of System Preferences icon too... If you look closely enough you can clearly see pretty much bits and pieces of all the icons. Fortuntely it's more faint. Really, the thing I can't do is browse the web. That has too many large areas of white, including the address bar. The actual gray window chrome is also bright enough to cause image retention as well. It's not just with bright whites.

Here are my test results

T11459T2002P1G5aBd0I1

DrAndyWright wrote:

Has anyone with a Samsung screen developed IR after owning the MBPr a few weeks ?

Until Apple acknowledge this issue and indicate they will repair or replace any future occurrence, I am still nervous that it may develop later and I will be stuck with it. If it was a £400 laptop that wouldn't worry me, but at this price I expect 3 years good use.

So far there is no sign of IR on my samsung and I have had it 5 days now.

I've followed this thread extensively and I haven't seen any evidence that the Samsung displays have any significant IR after any duration. Some people have suggested that there are Samsung displays that have IR but nobody on this entire thread has confirmed it. Until there is someone to confirm it, with real numbers, I'd say that you can safely conclude that the Samsungs do not get IR.

Of course, we all know that most if not all LCD panels will experience some image retention after a very, very long time displaying a static image, but the duration of time necessary to reproduce this is well, well beyond what anyone considers a problem (hours to days).

tivoboy wrote:

Here are my test results

T11459T2002P1G5aBd0I1

It would be helpful I think if people also included their panel type and what the results actually were (image retention or no image retention). It's not clear at all from the result code.

Leoul wrote:

Is there someone who is lucky to receive a Samsung panel with the standard configuration 2.3 / 8GB / 256 ?

I have a standard configuration. First MBP was an LG, replacement MBP is a Samsung. Left a window open all night long and no IR on the Samsung.

Hi

With this growing problem with the display I am afraid to buy one

Is there any way to find whether the display is lg or Samsung from the box package before opening up

Looking forward

So you don't have image retention at all?

@raj wrote:

Hi

With this growing problem with the display I am afraid to buy one

Is there any way to find whether the display is lg or Samsung from the box package before opening up

Looking forward

No, not that anyone has had any success with.

@raj wrote:

Hi

With this growing problem with the display I am afraid to buy one

Is there any way to find whether the display is lg or Samsung from the box package before opening up

Looking forward

I think that everyone really needs to keep in mind the extent of the problem. Only you can decide whether or not this is a show-stopper issue for you but realize that even for people for whom the image retention problem is very easy to reproduce in artificial situations, it is almost never perceptible under normal use.

There are a couple of people who have posted that it's so bad for them that they see the image retention on colorful backgrounds like the galaxy background. But for the vast majority of people affected by IR, myself included, you absolutely cannot perceive it except on a flat grey or other flat color background within a limited range of brightnesses.

Most people are not happy just knowing that their display is somehow less than perfect, even if it's not actually tangibly going to affect them. And of course, there are some image professionals for whom even the hint of the possibility of image retention is unacceptable because accurate color reproduction is vital to their work.

For normal use, by normal end-users doing non-image-professional work, it is simply a minor inconvenience at most. I have used my rMBP very frequently since first noticing that it had IR on a flat blue background (the Windows 7 desktop in VirtualBox), and it has never once been noticeable to me except that one time, unless I specifically try to cause it via artificial use cases.

All that being said, this is clearly a defect and it's not something that anyone should accept (unless they truly don't care about it, which is fine as well). But it doesn't make the laptop unusable. It does mean that you have to take the risk that Apple will never fix it (which I think is unlikely), and that you have to probably live with it for a while until Apple can come up with a satisfactory, coherent, world-wide strategy to address it.

Alternately, you can choose to play a game of Samsung roulette which just seems to me to be an incredible amount of unnecessary hassle for all involved. I'd recommend waiting a couple of weeks/months and if Apple doesn't have a more customer-friendly way of dealing with this problem then we can all start making a seriously huge stink about this.

panel type LG

LP154WT1-SJA1

I'm really trying to calm down. When I first got the IR issue, it was just 3 weeks after I received the online order and I reported the problem, then I have the screen replaced (I asked to replace the laptop but they didn't want to and said if I got the problem again, maybe they can try to replace the entire mpb). Now I have the second screen got the IR issue, after one week talking on the phone and went to the apple store for several times, the only answer was I left the laptop at the store for up to 5 days for replacement. To replace the mbp? NO WAY!! Then I try to call the online service who helped me before, after one talke days ago, no I can't reach him, I got voice mail for all the day.

I need to work on the computer everyday and I spent entire month to transfer my stuff from old PC to MAC, and now if I want to fix the issue, I have transfer them back and stat to use my old PC, then drop my new mpb which cost thousands dollars at the store for up to 5days! I was trying to be polite and I know lots of you guys have the issue solved smoothly, but wjy I have such products and services so different??

Is this apple? One of the most expensive company?? You don't sell like dollar mart!

@lionhoho Same. Exact. Position. 😟 Well almost, I have not yet gone through the repair game. I'm leaving for a trip and don't have time for them to repair my machine. I need to use it, broken or not.