MacBook Pro Retina display burn-in?

Thanks dude. I actually was thinking return it and get refound if it is possible. I'll try a nice pc instead, although I had a nice experience of using MacOS. I trust apple, and I purchased apple care, I purchased 4 iphone 4s for my family and friends, and now see what I got...

Sounds a bit trollish...It's not really a Mac vs PC thing at all here. The same hardware can exist in both. It's simply about the fact we paid a premium and are left with less than perfect hardware. That is not typical of Macs. I think the entire reason why this thread was created and why people continue to report their issues and be persistent is simply so that we ensure some sort of response from Apple. If no one reported any issues (with or without, understandable, frustration) then yea...Apple would likely not lift a finger or potentially even know the issue was so wide-spread.

From the sounds of it, there was simply a bad lot of screens from LG. If other LG screens are just fine and the Samsung ones are as well...Then this lot (or few lots) of LG screens are simply bad and we all certainly hope not up to Apple's standards. Hey, it happens...PC or Mac. Dell or Apple or Sony or HP. This happens. All that anyone really can hope for is Apple to recognize the issue and make good on it. It's just the cost of doing business. Again, that's why we paid a premium, right?

my-username-was-taken wrote:

From the sounds of it, there was simply a bad lot of screens from LG.

My display was replaced on friday and I had to wait it to arrive, so it can't be a 'bad lot'. It's something more serious...

What I'm worried about is that the faulty screens making their way back to the production line. In all likelyhood they go through similar QA procedure as before then they won't be caught.

There's no way to mark them either. My return report has something along the lines of "video problems, squares and circles on screen". I wish it was possible to include more detail there but seems like they have to choose from a list.

Just got back my 2nd replacement (3rd screen). Lo and behold, it's LG again. I was even able to reproduce IR in-store. I spoke to one of the managers in the Galleria store and he said that he wasn't going to keep replacing screens and that he would be in touch with Applecare and he would call me back.

Let's see what happens...

LG week 32 with IR problem

Hey guys,

I purchased my rMBP on July 9th, and I'm just noticing image retention problems now. I have very noticeable IR - I only have to leave something on screen for less than 3min in order to get pretty severe IR - enough to read text on a 50% grey background.

I just found this thread today. Obviously, I have an LG pannel. I scheduled a genius bar appt. for tomorrow. What are my options? Am I too far from my purchase date to push for a replacement computer?

NPuter

Hey guys,

I purchased my rMBP on July 9th, and I'm just noticing image retention problems now. I have very noticeable IR - I only have to leave something on screen for less than 3min in order to get pretty severe IR - enough to read text on a 50% grey background.

I just found this thread today. Obviously, I have an LG pannel. I scheduled a genius bar appt. for tomorrow. What are my options? Am I too far from my purchase date to push for a replacement computer?

I would be very nice, and demonstrate the noticable IR and let them decide if they will repair or outright replace the laptop for you.

I heard about the issues with image retention, so when I got my first MBP I immediately checked it and found nothing wrong. Three weeks later, I noticed that it was starting to burn in so I had the display replaced. Of course I checked the new screen as soon as I got it and also found it flawless, but around 3 weeks later and it's back and worse than ever. Leaving a window up for only about a minute will cause severe burn in that lasts more than 15 minutes and is even visible on "busy" backgrounds.

The odd thing is that it just suddenly appeared in both cases. The burn in currently is bad enough that there is no way I would not have noticed it before this point if it was happening gradually.

Both are LG screens.

I'm going to the Apple store tomorrow, hopefully I get a good one, but based upon what I'm reading, I'm not optimistic.

Sir Finkus

I heard about the issues with image retention, so when I got my first MBP I immediately checked it and found nothing wrong. Three weeks later, I noticed that it was starting to burn in so I had the display replaced. Of course I checked the new screen as soon as I got it and also found it flawless, but around 3 weeks later and it's back and worse than ever. Leaving a window up for only about a minute will cause severe burn in that lasts more than 15 minutes and is even visible on "busy" backgrounds.

The odd thing is that it just suddenly appeared in both cases. The burn in currently is bad enough that there is no way I would not have noticed it before this point if it was happening gradually.

Both are LG screens.

I'm going to the Apple store tomorrow, hopefully I get a good one, but based upon what I'm reading, I'm not optimistic.

How odd, nothing for 3 weeks then suddenly you have IR that appears in a minute and takes 15 minutes to disipate? I can rationalize someting going wrong once, but twice in this bazaar manner makes me wonder what is causing your situation? I like to know what the Apple store staff think about this.

Same for me, I'm on my second LG screen (which is awfully yellow tinted, I tried calibration, but meh).

Gets worse with time.

I'm going in the 'shop' tomorrow, Genius appointment... I took more pictures and I'm pretty angry right now.

See the IR issue:

Try to stay peaceful man, you will be ok in the end.. getting angry wont help. :)

Oh and to all the naysayers who say:

"why do you care, it's only light-on-dark-gray and that's pretty specific",

well, here is an example of unacceptable daily use in the life of a non-photographer, non-videographer, yet pretty important to me.

exhibit 1: fMRI (functional magnetic resonance imaging) software showing brain areas in three dimensions for experimental/clinical/research purposes. Notice how, like radiography, coloring, shading, and contrast are paramount to the interpretation of what is going on.

(notice how yelloish it all is by the way)

Exhibit 2: a few minutes of this, then I blank it out by going into Expose/Mission Control/whatever mode.

See, I call this unacceptable. Not to mention pretty awful for scientific purposes when using information visualization tools.

Exhibit 3: same image blanked out, but swiping up on my trackpad, it gets more contrast or something (show desktop + mission control ?).

Sad. Just sad. Like yellow sad, really.

Dr Sly

want to share my experience with the LG screen. My first one was with a LG, at the beginning was just perfect. after about three weeks, and i updated the system to mountain lion, i have noticed there is burn in on the screen after only 4 or 5 minutes, it was very noticeable, and was getting worse. So i had asked for a replacement in store. I got the new one after several weeks, this one is with samsung screen, util now, there is no burn in.

Here's yet another thread from MacRumors not linked before.

Anyone here with a REPLACEMENT LG screen that has no IR?

The # 5 post is interesting

We have two replacements at the office.

The original LG displays had the dramatic, highly visible defect.

These two replacements are also LG, yet they are just fine. They've each had about 60 hours of usage & show no sign of a problem.

Interesting to have thie poster easily identify IR issues with some original LG displays, and then we have them replaced and no IR.