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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Aug 27, 2012 3:26 AM in response to mittense

Hi Guys. I have the same problem. LG screen, simply horrible image retention.

I have booked an appointment at the apple store on friday and hopefully they will replace it instead of being aholes.

I can't believe I paid so much money for this crap. And the stupid part is, even if they do replace it, chances are they give you another rmbp with another defective LG screen!

SOOO angry right now.

Aug 27, 2012 6:26 AM in response to Sev BH

Sev BH wrote:


Hi Guys. I have the same problem. LG screen, simply horrible image retention.

I have booked an appointment at the apple store on friday and hopefully they will replace it instead of being aholes.

I can't believe I paid so much money for this crap. And the stupid part is, even if they do replace it, chances are they give you another rmbp with another defective LG screen!

SOOO angry right now.

I am in the same position. I am very happy with the computer - actually, if the IR problem was uniform across all rMBPs, I would be fine with it. It's the fact that apple has this screen lottery going on with one display that is clearly flawed. The fact that we, as the end-users, can tell the difference between the two displays just by looking at them is just not acceptable...

Aug 27, 2012 6:36 AM in response to pescio

pescio wrote:


finally the tech sites are starting to report this issue.


http://www.extremetech.com/computing/134985-apples-new-retina-display-dogged-by- image-retention-increasingly-unhappy-users


It is about time this issue was given more recognition considering its apparent uniformity across a high percentage of all LG manufactured panels. Coming to think of it, the user they mention in that article seems to have had a terrible experience very similar to mine...

Aug 27, 2012 6:52 AM in response to mittense

I ordered my custom rMBP (2.6/16/512) on the 20th and it has been shipped today, due to arrive later this week.

This thread has made me quite nervous about it's arrival, hoping that I get either a good LG or (more preferably) a Samsung display. I need it for work, so I can't really afford the hassle of the endless returns/replacements (which sounds like it's just pure luck as to which you get).


Here's to hoping! Maybe I'll be too excited on it's arrival and forget to even check which display I have.

Aug 27, 2012 7:46 AM in response to mittense

Received my computer last monday. Been using it all day and everyday as much as I can. Least amount of use is 2 hours most is 6. Ill use it more when im back from vacation but at this point ive tried everything I can think of and atm this is probably the best LG screen ive heard of and can think of. I would love to keep this, but im also worried issues might crop up.


LG Screen

Week 33

T11459T2013P1G5aB60I0

Aug 27, 2012 9:06 AM in response to mittense

So am I still the only one who's been told to wait for Apple to figure out a software/frimware/driver fix? After repeated phone calls for 3 days in a row, I'm still told to wait. They won't replace.


By the looks of things, it seems replacing is a lottery indeed.


I was wondering if the Apple vs. Samsung lawsuit has had any effects on the supply of Samsung screens.


Anyone else who's been told to wait- please let us know.

Aug 27, 2012 9:30 AM in response to Dr Sly

Dr Sly wrote:


Oh and to all the naysayers who say:


"why do you care, it's only light-on-dark-gray and that's pretty specific",


well, here is an example of unacceptable daily use in the life of a non-photographer, non-videographer, yet pretty important to me.


Being reasonable and pointing out what the issue actually is and how it is likely to actually affect people is not 'naysaying'. It's being realistic.

MacBook Pro Retina display burn-in?

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