MacBook Pro Retina display burn-in?

Color LCD

LP154WT1-SJA1

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Test Retention negative so far, Day 2.

I think that the problem is a software one. Just an opinion from someone who have seen the problem to a demo Retina in a store.

There are also some artifacts in various windows due to driver errors. Choose AirDrop for example and try to resize it.

Be patient and keep faith.

I'm at home right now, I have 6 screens for three computers total, including the displays of a MacBook Air, my rMBP, two Dell displays, and my wonderful Apple Cinema Display.

All are 'colder' in display temperature, whereas my rMBP screen is definitely on the 'warmer' i.e. yellow side.

I have attempted to calibrate it, no good came out of that.

My iPhones 4 and 4S at home are also on the yellowish side, butt ugly coloration compared to my earlier models.

If you're old enough to know the joke about the NTSC system for televisions back in the days, this might be used as an analogy. PAL/SECAM was far superior to NTSC, which Europeans and Asians used to joke about by saying that it meant 'never twice the same color'...

The manufacturing of displays for Apple products has increased exponentially over the last few years, sadly also did the quality control issues...

I still love my Apple products, but I'm less and less impressed by what I purchase as time goes by. My Apple honeymoon is over.

Apple0229, how can people still claim it might be a software issue, if:

- 1 - *some* LG panels are reported as fine, and more importantly

- 2 - nearly *all* of the Samsung panels are described as image retention-free and spectacular, compared to the LG ones?

It seems to me, as a person trained in philosophy and logic, that the statements above invalidate any claim of software issues. Of course it involves subjective evaluation of displays, across a number of people with different degrees of sophistication in visual discrimination, and degree of satisfaction, yet this latter proposition does nothing to substantiate a potential software flaw.

Go to an Apple Store, put a rMBP with an LG display and another with a Samsung display, and do the test. It's actually pretty embarrassing to Apple employees when you do the test whilst all those potential customers are looking at the 'puters. Makes some potential customers slighlty less inclined to pick their wallet and shell out the dough...

Peace out

Dr Sly

This is not software.

As you said, not all displays show this. Seems to be exclusive to LG. It's also reproducible on Windows too.

Image Persistence is not a new concept and it has always been a hardware thing.

Thats not to say you couldn't negate the IR problem with some FW update that changes the screen refresh in some manner against model of panel?

I just ordered one on-line. If my display is not Samsung, I will simply return it. I don't have the patience of some to try and see if the screwed up LG display is really screwed up or really really screwed up. Mine is supposed to arrive Sept 5th. It is just a total shame that this is happening and that Apple's quality control has deteriorated. Looks like Samsung is winning the quality battle after all !! Thanks everyone for bringing this to light. You guys are awesome.

Nice. It's day 3 of "1-3 days," and I called earlier and asked for a status update on the "diagnosis" that needed to be performed to assess the issue. The rep took down my information including the Repair # and told me that I should get a call back soon.

There was no call and it's getting late. What could possibly be taking so long and why does a hardware diagnosis need to be performed. It's a new unit w/o any other reported issues. Preliminary diagnostics that were performed over the Genius bar counter passed with flying colors. Either you get some technician who can scan this 120-page thread for the many possible ways to replicate the issue, or even youtube "Retina Macbook Burn In" and just try a few methods. It happens more often than not, and especially during normal usage of preinstalled applications.

Apple is letting me down here. If the resolution I receive is "no fault found," some s*** is about to go down.

orangeisalemon wrote:

I just ordered one on-line. If my display is not Samsung, I will simply return it. I don't have the patience of some to try and see if the screwed up LG display is really screwed up or really really screwed up. Mine is supposed to arrive Sept 5th. It is just a total shame that this is happening and that Apple's quality control has deteriorated. Looks like Samsung is winning the quality battle after all !! Thanks everyone for bringing this to light. You guys are awesome.

I wish I had that option. I already had my computer for a month before I noticed/researched the IR issue. They gave me a new computer, but I got onther LG. They (understandably) weren't going to keep on opening new boxes until I found a Samsung (considering the LG screen on the new computer didn't show IR).

Either way, the screen on this computer is stunning. I had a LG screen computer side-by-side with a Samsung screen computer, and while I did notice a slight difference between the two displays, it was by no means a night-and-day difference that some people are making it out to be. I barely noticed a difference at all.

Possibly a firmware fix. Doubt changing refresh rate would help. Best they can do is to introduce a "fix-frame" every once in a while, so if display refreshes 180 times a second, introducing 3 white screens every second would not be visible to human eye, but would remove the "static-ness" of the image. Of course this is just an example and I doubt if Apple comes up with a workaround it is going to look like this.

Nevertheless, software fixes for hardware defects almost always come with a penalty. More power consumption, degradation of image quality, performance hits, etc. etc.

All that doesn't change the fact that the question was about the cause and the cause is not software.

rrahimi

Possibly a firmware fix. Doubt changing refresh rate would help. Best they can do is to introduce a "fix-frame" every once in a while, so if display refreshes 180 times a second, introducing 3 white screens every second would not be visible to human eye, but would remove the "static-ness" of the image. Of course this is just an example and I doubt if Apple comes up with a workaround it is going to look like this.

Nevertheless, software fixes for hardware defects almost always come with a penalty. More power consumption, degradation of image quality, performance hits, etc. etc.

All that doesn't change the fact that the question was about the cause and the cause is not software.

Imagine if Apple uses sublymonal sprite advertising. ("fix-frame" every once in a while) to fix the IR issue. 😁

rrahimi wrote:

Possibly a firmware fix. Doubt changing refresh rate would help. Best they can do is to introduce a "fix-frame" every once in a while, so if display refreshes 180 times a second, introducing 3 white screens every second would not be visible to human eye, but would remove the "static-ness" of the image. Of course this is just an example and I doubt if Apple comes up with a workaround it is going to look like this.

The refresh rate is 60 frames per second, and I think that flashing white would be perceptible, if for no other reason than it would no longer be possible to have the same black levels (since outputting white on what was supposed to be a black pixel 1/20 of the time would raise the perceived color of the pixel by 5%, or possibly more, I think that humans are more sensitive to subtle differences in brightness at the darker end).

Simply put, I don't think this is a solution that would be acceptable, and what's more, I doubt it would fix the problem, since just a few frames per second of white would not appreciably change the average voltage being applied to subpixels and would likely result in the same charge build-up.

They are a business as most of you know.. .and I'm sure some of you figured this out already. Until it's "worth it" they are not going to address the issue. It costs them less money to replace for those who figured it out, then to fix it. If you are really worried then either lottery or wait till the next generation of hardware. They only made this size screen in the hundreds of thousands I read. On the other hand....

The thing we should be watching right now is the 13 inch Retina. They are making this screen in the million + range. If the 13 inch has the same issues than we can rest assure that the issue is being ignored. If the 13 inch does not have the issue than we know that changes are being made by LG, etc.

Just my two cents

Hey everyone, i finally got home and got to my macbook pro retina, though with a generator haha (in louisiana)

Anyway, i have a lg display, however, the screen looks great from what i can tell, i will leave the screen on a checkerboard, longer tomorrow and let yall know how it is

ordered it on the 18th of august directly from apple in the USA, custom made

How yellow are we talking?

My experience has been that the retina panels display a very pink hue on all colours.

If you look at the Apple logo on the back of the display, you will see the pink colour which is the native colour of the LED backlights used.

If I compare this to my calibrated cinema display, Dell 30" displays, HP IPS displays and even my Thunderbolt and iMac displays, these other calibrated displays appear yellow in comparison - however this 'yellowing' is actually far more correct. I am using a Spyder 3 Elite for calibration.

I would prefer a yellow screen to the pink display I have now. Also of note, this LG panel seems to have a lot more red content in the blues, presumably due to the backlight.

The LG panels used in the cinema displays tend to go pink/red after a few years of use. A hardware calibrator is effective for compensating for this. This pink looks 'normal' when compared to a pink LG panel in a Retina MacBook Pro.

I'd really like to get my hands on a Samsung-equipped system to do a brief comparison.

I have a LG display got it back in the middle of july. Just notice the Image retention recently while working on something. WTH APPLE!!!!

We should all E-Mail the Big Cheese and blow up his inbox because this is getting out of hand. **** if Steve had a MBP Retina with the same issue he will most likely blown a casket!