MacBook Pro Retina display burn-in?

If you say you want to buy a machine, their eyes wil light up.

they will definitely help you. Although from the sounds of it they will probably start to get impatient if you ask them to switch more than twice. Just tell them to run the system through and find a samsung display.

Just open it in the store and check to see if it has the screen(save the terminal command on your phone or something). If it is still an LG, just return it on the spot.

Sorry but don't listen to matt's advice. Opening is only allowed after you have purchased it. If you want to save the time and money just tell them to search for the computer with the samsung screen BEFORE opening the plastic wrapping.

I was told by the "senior' AppleCare rep that I talked to that there was no way for them to know which rMBP's have which screens based on the serial number (which is all they really have to go on unless they open up the box and check the computer itself).

I'm not saying that's true, but that's what I was told (and it could be true).

OK I'm a bit confuse on this problem. I know it gets worse but if you don't see any IR on your screen is there any chance that it happens after a while?!! I mean regardless of LG/Samsung screen, when you don't have any IR it should be OK to keeping it not check it once in a week right?

Alright guys, I just confirmed that I have a LG screen using the terminal command posted earlier. My machine was manufactured week 31 (July) and I received it on July 30th. I've heard about the display burn-in issue before making my purchase online but I went ahead and got myself one anyway. In any case my screen doesn't experience any IR issues whatsoever. It has been day 2 now, but I will report back if I ever see the slightest IR on my display.

I would just like to let people know that I don't believe the problem has anything to do with the manufacturer, but rather the QC of the laptop itself. Apple has probably caught on by now and have made arrangements to fix the IR problem. Like I said before, I have a LG screen as my Retina Display, and it is absolutely gorgeous with no flaws or dead pixels. I just wanted to throw this out there so people don't need to discriminate against the brands and feel the need to return/replace/exchange their perfectly fine rMBP with one that has a specific model no. display.

Please note I'm NOT saying that you WON'T get a faulty display, but if you get a new batch, it will most likely be fine.

I have a week 31 rMBP with an LG display and am experience ghosting. I have an appointment with the Genius Bar tonight. Mine is a CTO 2.7/16. 😟

Finally, success! Third time's the charm for me, got a Samsung display. My build week's 31. Will run more test to thoroughly check the display.

It's a custom order @watertube or not?

I wonder if this may affect the choice of using a particular screen supplier..

DJ Coffee wrote:

Alright guys, I just confirmed that I have a LG screen using the terminal command posted earlier. My machine was manufactured week 31 (July) and I received it on July 30th. I've heard about the display burn-in issue before making my purchase online but I went ahead and got myself one anyway. In any case my screen doesn't experience any IR issues whatsoever. It has been day 2 now, but I will report back if I ever see the slightest IR on my display.

I would just like to let people know that I don't believe the problem has anything to do with the manufacturer, but rather the QC of the laptop itself. Apple has probably caught on by now and have made arrangements to fix the IR problem. Like I said before, I have a LG screen as my Retina Display, and it is absolutely gorgeous with no flaws or dead pixels. I just wanted to throw this out there so people don't need to discriminate against the brands and feel the need to return/replace/exchange their perfectly fine rMBP with one that has a specific model no. display.

Please note I'm NOT saying that you WON'T get a faulty display, but if you get a new batch, it will most likely be fine.

Very much agreed! This discussion of display issues seems to be getting out of hand, and will only cause undeserved headaches for Apple when they get returned products that test out just fine.

As I posted a few pages back, my Week 31 LG display has been flawless for me.

Sorry but you are wrong. There is a very strong positive correlation with LG and IR. none of the samsung screens has ever had a report of IR.

yes, it's the 2.3/16/256. my first one had a cosmetic defect, second one had ghosting with LG screen.

after requesting a second replacement, a member of the management representative personally called me on Saturday and provided me with his direct number to call if there's anything wrong with this third mbp.

if anyone's having problems do call and let Apple know. the turn around time for replacement is pretty fast. my first one was delivered to me 3 days after giving fedex my return, second one 7 days (would have been sooner if not for fedex holding it in alaska and japan for 2 days).

Thanks for the info about the possible replacement times. I wonder if that changes greatly with a CTO. I have an appointment at the Genius Bar tonight at 7:15. Hoping to get a replacement machine ordered then.

watertube wrote:

yes, it's the 2.3/16/256. my first one had a cosmetic defect, second one had ghosting with LG screen.

after requesting a second replacement, a member of the management representative personally called me on Saturday and provided me with his direct number to call if there's anything wrong with this third mbp.

if anyone's having problems do call and let Apple know. the turn around time for replacement is pretty fast. my first one was delivered to me 3 days after giving fedex my return, second one 7 days (would have been sooner if not for fedex holding it in alaska and japan for 2 days).

You called apple and they just said okay we'll replace your computer without you showing them any evidence? that's weird.

Jerbz wrote:

watertube wrote:

yes, it's the 2.3/16/256. my first one had a cosmetic defect, second one had ghosting with LG screen.

after requesting a second replacement, a member of the management representative personally called me on Saturday and provided me with his direct number to call if there's anything wrong with this third mbp.

if anyone's having problems do call and let Apple know. the turn around time for replacement is pretty fast. my first one was delivered to me 3 days after giving fedex my return, second one 7 days (would have been sooner if not for fedex holding it in alaska and japan for 2 days).

You called apple and they just said okay we'll replace your computer without you showing them any evidence? that's weird.

They will replace it no questions asked if you're within your 14 day period. It's not likely people are ************ when they want to replace a brand new system. Who would?