MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Oct 22, 2012 5:54 PM in response to MarkRHolbrook

I totally agree with pretty much everything you said. 😀


Sorry if I wasn't clear about identifying the screen. I meant trying to figure out what company it was made by just based on the known problems of both displays; people are saying Samsungs are too yellow and have dead pixels and LGs aren't bright enough, both out of the box.


Which, by the way, is odd to me. I've only had this one LG screen (week 35 build computer), so I've never had a Samsung to compare it to. However, I've been here since the beginning of this thread, and people used to complain about how the LGs were too yellow and way too dim and the Samsungs' whites were cool.


Now, it's changed as recently Samsungs are being deemed yellow but still bright, while LGs are perfectly white and less bright than the Samsungs but still perfectly reasonable.


My LG-made screen was actually like what people are saying now. I got the computer in late August, and I've still stuck with it. Based on what people were saying at the time, I was expecting a warm tint. However, the whites are cooler than my iMac's whites. It's also sufficiently bright. It really surprised me.


I wouldn't have any problem with it except the fact that it has minimal IR. Image editing in Photoshop is crucial for me for schoolwork, and inaccuracy is not an option.

Oct 22, 2012 7:33 PM in response to srhwang

srhwang wrote:


Yeah, even with minimal issues it all boils down to this:


Do you care enough?


I for one have a problem where I can not live with any issues, even if it may not be apparent to me in real-world usage, because just the mere fact that it has an issue will eat away at my soul for as long as I have the rMBP. Call me anal retentive, it's just who I am.


LOL

I, too, suffer from OCD (but within reasonably socially acceptable limits).


I think if all rMBPs had the same problem, I probably could have lived with mild IR (not the severe IR that I had though), but the fact that I knew that the Samsung displays did NOT have the problem just ate away at me. So, I b*tched about it early, often, and on multiple fronts. The result is that I got what I wanted. However, after reading this thread over the last few months, I'm not so sure that I would have been successful if I had just started the fight now. I just pray to God that nothing goes wrong with mt gorgeous Samsung display, because I'd hate to go back to the LG again.


Once you take the red pill, you can't untake it.

😉

Oct 22, 2012 8:13 PM in response to mittense

IMAGE RETENTION AND THAT DEVIL HEAT


I've had a theory bouncing around in my head for the last month and I thought I'd share it with you guys.


From this thread we've established that incidents of image retention on LG displays are temporary. It occurs and then eventually fades away.


We've also established (well, not conclusively, but good enough for me at least) that heat makes the problem worse. In other words, incidents of image retention are not as pronounced when the display has an air conditioner's cool breeze blowing on it, but is noticeably worse when it's not being kept cool.


We've also noticed that the image retention issue seems to get worse over time. In some cases, rMBPs have no IR out of the box, but most LG displays (possibly all) seem to eventually exhibit image retention (this last one can't really be proven until people have owned them for longer).


My theory?

I think that an LG display's susceptibility to the image retention issue increases with exposure to heat and it never get's better. For instance, your rMBP may be fine for the first 3 weeks and then, after your first weekend spent gaming on it, you start noticing IR appearing after 10 minutes. It stays that way for a month and then, after taking your rMBP to Mexico on vacation and Facetiming your family every day from the beach, the IR now appears in 3 minutes and is very severe (i.e. you even notice it on picture backgrounds).


Why do I think this?

Well, my rMBP was intially fine, with no IR.

Then, one day, while my screen saver was on, but my machine had not yet gone to sleep, I closed the lid and put it in my laptop bag. I didn't think much of it though, because I'd made sure that it was configured to go to sleep when I closed the lid.

Anyway, that was around 9:00pm.

Then, around midnight as I was falling to sleep, I heard this sound of air rushing out of the floor vent (or at least that's what I thought it was), but it sounded weird, like it was being obstructed. It turns out that a Mac OSX update dialog had popped up while the screen saver was on and, since it wasn't acknowledged, the laptop didn't go to sleep when I closed the lid.

In other words, it had been baking in my laptop bag for 3 hours.

My rMBP was soooooo hot, you could barely touch it. The fans were screaming, but it wasn't able to cool properly because there was no cool air to draw into it.

Anyway, shortly after that I started noticing the IR and I started following this thread.

Also, we had a particularly warm summer, and my loft apartment isn't air conditioned.

Needless to say, for weeks on end it was about 5 to 10 degrees warmer in my computer area than a typical air conditioned office would be.


The result?

The IR got worse.

The time it took to exhibit IR dropped to less than a minute.

The time it took to recover from IR increased.

It never improved.


I ended up taking my rMBP into an authorized Apple dealer (NOT the Apple store) and had them plead with Apple, on my behalf, to let them replace my screen. Apple agreed to "make an exception" in my case and the dealer replaced it under warranty. I got a perfect Samsung.


So, I'm not sure if this is a design issue, a manufacturing issue, or a design-for-manufacturability issue (I suspect the latter), but it's not good, and I think that heat plays a part. If I'm correct, the fact that many of you seem to have perfect LG displays, may simply be because the weather is cooler now. Who knows what's going to happen when summer hits again, right around the time a lot of 1 year warranties run out.


I'm just saying. Think about it.


I hope I'm wrong though.
😟

Oct 23, 2012 9:00 AM in response to Canuck1970

@Canuck1970


That would fit what was going on with mine too. The first screen got really bad on a day when the AC was basicly out in my office, and I was having to run a bunch of stuff in the background while working.


The second one went bad after Borderlands 2 came out.... lol


The third one was just bad from the start.


And the fourth one wasn't that bad until I started playing games on it when I think about it.

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MacBook Pro Retina display burn-in?

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