MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Oct 27, 2012 10:50 AM in response to I.V.A.

My screen is an LG:

Color LCD

LP154WT1-SJA1

DCN239102JZF49KAJ


However it is trully amazing. Amazing black's and whites, and zero dead pixels.


If it get worse, I don't know, but believing the forum members (and there is no reason not to believe them) yes it will get worse over time.


In my case, I am designing all day with a static screen toolbar in a CAD program, so IR always shows up when switching to a website. (I can litterally see my full drawed electronic schematics on the website browser, any background from blue to grey) However for now, it dissapears also very fast in less then a minute. If it stays like this I am fine with it. If it reach a point it stays long, then I be not fine.


My idea is this, if IR does indeed get progressive worse, by then not just us but many people will complain, and then it will even fail Apple's test. So by then we will get a screen replacement. Only time will tell....


Since I am an electronic designer myself I know from experience if indeed something get progressive worse (in semiconductor or component failure), there is no end on that. Means it will reach a point that it get unacceptable. Again, only time will tell.




I.V.A. wrote:


Good, what display code? LPxxxxxx or LSNxxxxxxx?


For me about the same results on LP (probably LG display). Thought chessboard completely disappears in about two minutes. I am curious if the problem becomes worse over time.

Oct 27, 2012 4:48 PM in response to Chivote

Chivote wrote:

nice webpage. for me it takes 15 sec for ir to apear 😟


Thanks. I decided to make webpage to have some common thing for testing. So we can see some statistics.

Do you have LG (LPxxxxxxxx) display?


On my LG I see very slight IR after 15 seconds that is visible only on dark gray background (on medium gray it's almost not visible) and the effect disappears in about 20 seconds. After 5 mins IR stays for 2-3 minutes on screen.

Oct 27, 2012 5:06 PM in response to danielwerner

danielwerner wrote:


Great site. 🙂


Could you perhaps implement some kind of simple poll system, where users could vote yes or no about whether they have IR or not. Or just a comment form or something.

Good idea, I think I do it tomorrow to gather statistic.


FullCtPress wrote:


Done the test. Stopped at 2:30 and 1:00 mark as well and no IR signs on either dark or light gray nor after switching to another app. Have LG screen, week 41 production, in use 2.5 weeks primarily for work.

Mine is 33 week. Probably not all LG screens have IR. Or it appears over time. I use mine two months since the end of August.

Oct 27, 2012 8:54 PM in response to Dr Sly

Dr Sly wrote:


Ok, your arguments are sound and level-headed.


Indeed, no one is holding a gun to our heads, forcing us to buy an Apple product which we find flawed.


Nevertheless, as you might have inferred from my spiel about standards and specifications, I do still believe that Apple is being dishonest about IPS panels and image retention. There are some objective measures of performance and even for perceptual things such as display performance requirements for most workplaces.


I have a perfect rMBP, actually. It has a S-PLS Samusng display. Perfect white point (D65 K), no yellow oversaturation, no pink, no blue. And yes, the machine is otherwise awesome. I have the top tier model, the 2.7 GHz. The performance is amazing.


It better be amazing, it was more than 4K $ ;-)


Peace out.


Ditto.

Oct 27, 2012 9:31 PM in response to Sound Evolution

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2 of the 5 rMBPs I went through before I luckily ended up with a perfect Samsung display had this issue. It bothered me quite a bit and would only continue to do so. If it bothers you and you have IR, exchange it if you can within the 14 days. You should be 100% satisfied with your purchase.


Quoting Apple's Sales and Refunds Policy: "We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product."

Oct 28, 2012 2:13 AM in response to mittense

Hullo guys,

Just wanted to ask and share something as well.What I have noticed is that when I log on to the apple website and zoom the area where iPad mini is written I get to see a line of white pixels.It is noticeable even if u don't magnify it ,however that's not the case with anything that I magnify,be it the text in pages or any PDF document.I even tried to confirm if the screen had developed dead pixels by downloading pixel check but there I couldn't notice any specific colour dot when I changed my background to all four colours ie green blue red black and white.Is there an issue with the apple website with this respect??

Plus I have an lg display and as far as my experience goes the IR hasn't got worse since I have been using my rmbp for 4 months now.The screen's stupendous,no dead pixels,no yellow tint as well.Astounding contrast and brilliant colours

Oct 28, 2012 4:59 AM in response to I.V.A.

Lol, Apple should change the name of MacBook Pro with Retina Display to "MacBook Pro with RETENTION Display".


I got 2.7/16/768 with LG and I asked for a refund. I again ordered the same thing and again got an LG with problem and again asked for a refund!!! I'll just advice everyone not to buy any apple product with this "name" on it till they fix the problem!

Oct 28, 2012 5:06 AM in response to RoozbehB

oh, btw, when you search for "Macbook pro problem" in google, you won't find this problem at all, all you guys need to do is to spread this around so that everyone know about it. Just type down "problem- retina display" or "problem macbook pro" and such things so that the number of this two words next to each other increases. This way it will go on top pages of google search and finally apple will be forced to do something about it!!!

Oct 28, 2012 5:16 AM in response to mittense

LOL, the only time I ever had a MacBook that closed like the photos above was when I ordered a used top panel assembly (the glass on the original one was in so many pieces I finally damaged the LCD trying to get it all out and I found a cheap top cover assembly on Ebay) and proceeded to install it myself. The replacement worked perfectly, but had obviously been tweaked somewhere in the hinge at some point and it looked just like the above photos. Definitely should not shut like that from the factory.

Oct 28, 2012 7:34 AM in response to joekljk

I got my replacement screen today. Display ID LSN154YL01001 - Samsung. There is DEFINITELY A YELLOW TINT on the bottom half of the screen. Annoying indeed especially when working with any applications that use a large white area ( = a vast majority of applications) I will see how it progresses. Perhaps in one of my trips to the U.S., I will get it swapped out and replaced again.


The IR is gone.

Oct 28, 2012 7:55 AM in response to mittense

On one of the Shark Tank episodes one of the guys made mention of Apple, something like "I don't like when these things are made in China, we all saw what happened to Apple" "They all say they're great but when it comes time to actually building the product...." I'm curious as to what Apple products he was referring to as I'd doubt very much he was referring to the rmbp and I thought Apple just started recently in China, like with the Iphone 4. Although I'm sure the his concerns on products built outside of north america would apply to the rmbp for sure.

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MacBook Pro Retina display burn-in?

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