MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Oct 28, 2012 8:04 AM in response to DomdiDom

Being Chinese manufactured has little to do with it, and Apple has been outsourcing there long before the iPhone. Sony still does final manufacturing and QA of many of their high end laptop lines in Japan of all places. Yet they fall apart like anything else, especially the displays at the hinge on the Z series. And dealing with Apple is a walk in the park by comparison to Sony.


Probably the most comparable laptop line to MacBooks as far as professional grade laptops is Lenovo's ThinkPad line, and they've always been made in China.


The rMBP display issues sound like engineering problems to me, not manufacturing problems. These are the first full size laptops to use the optically bonded displays, and I think LG (a South Korean company no less) is just having trouble with the tightly engineered tolerances necessary for a display of this magnitude of pixels in such a compressed space. As noted above, the Samsung color shift isn't a whole lot better.

Oct 28, 2012 3:55 PM in response to RoozbehB

This is not freedom of speech!! Apple cannot withstand to face the truth. It is like a dictatorship here!! I don't know what the forum admins are thinking!! Resetting the forum viewers from 470k to zero is like assuming all those viewers were unvalued and they don't care about what people think and they just want to hide the truth!!! I've started hating apple little by little!!

Oct 28, 2012 4:05 PM in response to srhwang

How about the forum count? why they want to lower the number of people who have viewed this problem? Doesn't that mean that they are afraid of their 13" selling rate? come on!! these are some obvious facts that apple tries to run away from so that they can just sell more of their crappy retina displays to people who don't know about this issue! by lowering the number of viewers from half a million to zero they just wanna prove that only a bunch of people who had this problem kept nagging and replying 5200 times among themselves and the problem is not widespread which is absolutely not true!!!

Oct 28, 2012 4:07 PM in response to srhwang

Further, I find it pointless to attempt to get a giant corporation to change their business tactics, those that yield the most profit for themselves. You might as well not waste your time and either return/refund or not purchase their products.


Like someone mentioned earlier, I don't find it quite appropriate to deliberately convince people not to buy a product with user-defined "problem" that may not even be a problem to these people. It's only a problem if it's a problem to the person, no? Ie.) Most may not find a problem with their hair or clothes, but if it distresses me nevertheless, it is still a problem. To me.


If one doesn't even notice the IR or mura and tinting, with normal everyday use, but only finds it when he/she comes across this thread, it probably wasn't a problem from the beginning, no?


Just my 2 cents.

Oct 28, 2012 4:10 PM in response to RoozbehB

Whoa there with the hasty generalization.


We may not know if Apple deliberately reduced the count. I'm not even sure if resetting the count on a thread is even possible. For all we know, the thread's view count just reached a cap and reset to 0. Obviously 700 views with 6000 replies is not very smart of them.


RoozbehB wrote:


How about the forum count? why they want to lower the number of people who have viewed this problem? Doesn't that mean that they are afraid of their 13" selling rate? come on!! these are some obvious facts that apple tries to run away from so that they can just sell more of their crappy retina displays to people who don't know about this issue! by lowering the number of viewers from half a million to zero they just wanna prove that only a bunch of people who had this problem kept nagging and replying 5200 times among themselves and the problem is not widespread which is absolutely not true!!!

Oct 28, 2012 4:13 PM in response to srhwang

you are one of those 500k viewers who are neglected by the company that you worship!! If there was not a problem they wouldn't accept to change the display. If there was not a problem they wouldn't be afraid by the number of people who have viewed this page. This way they are pushing themselves out of the first pages of google search and people might not know the problem exist and they continue buying overpriced crappy retina displays! I've read a guy had sold his kidney to buy a rMBP and turns out to be defective!! please at least respect the people who understand and searched for this forum and spent time reading it. not to disregard them!! these are the customers and customers rule in the business!

Oct 28, 2012 4:14 PM in response to SitaCh

I just returned my 3rd 15" rMBP on Friday. Unfortunately while this time I lucked out and got a Samsung display, the chassis kept making loud squeaking sounds which sounded more like a cheap $250 Acer than a $2200 all aluminum MBP (and much worse than my 2007 plastic MBP which been through ****). I decided to try the 13" rMBP but after using it for 2 days I am afraid it will not work for me so it is going back. I really do need an 15" rMBP and really want to give Apple $2200 of my hard earned money but my trust in AppleCare to do the right thing eventually and replace displays with IR it is all gone now and yea, resetting the statistics to have this thread draw less attention certainly doesn't help...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro Retina display burn-in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.