MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Nov 3, 2012 8:12 AM in response to mittense

I couldn't keep my promise to stay away till the second generation of rMBP. And I ordered this rMBP for the third time from Apple store and received an e-mail that my unit is shipped. I try to get info using the serial number form the two well known sites : ---


http://www.appleserialnumberinfo.com/Desktop/index.php

and

http://www.chipmunk.nl/klantenservice/applemodel.html


I know the production week has a difference of 1 week on the two sites. But what I found strang is that even though I ordered my unit with CPU 2.6 I see on the two sites different CPU spped and which is wrong. On Apple serial number info I see 2.3 and on the netherlands site I see this :--- CPU speed: 2.3GHz/2.6GHz.

Do you guys had the same issue when you checked the spec. on these two sites?

Nov 3, 2012 8:45 AM in response to mittense

A follow up to my prior post that is in here somewhere....


Just over three weeks are up (23 days to be precise), and after having no retention using the test, I ran it last night only to notice I also have the problem now. It's not really that noticeable and I'm not going to bother doing anything about it until it starts to interfere with my work (I rarely leave a static high contrast image open on my desktop without any movement for 15 minutes).


I plug in to an external monitor most of the time, so let's see how bad it gets, this could be fun 😉

Nov 3, 2012 8:52 AM in response to Jordi3

It does make me wonder if perhaps it's in the nature of 1st gen retina display tech to show IR, wether it be over a few weeks or months, regardless of wether it's LG or Samsung. After all, even though those who claim to have even Samsung displays without IR problems haven't had theirs long enough to see if IR will "magically" (forgive me for the Apple pun) show up over time. In which case, no 1st gen rMBP owner is safe. I guess we'll find out over time or if Apple ever admits to it being a problem...

Nov 3, 2012 12:35 PM in response to masterfish11

Can you please tell me if you know that there is in fact IR on the 13 rMBP. Already went thru the 15 lottery and went to the Air & iMac instead. I figured two items = better than one but I am really missing the Retina display, Its kinda hard to go back once you've used a Retina display. I can't seem to find any 13 rMBP owners that have reported IR. Any help with this would be appreciated.

Nov 3, 2012 12:55 PM in response to lel62

lel62 wrote:


"Can you please tell me if you know that there is in fact IR on the 13 rMBP. Already went thru the 15 lottery and went to the Air & iMac instead. I figured two items = better than one but I am really missing the Retina display, Its kinda hard to go back once you've used a Retina display. I can't seem to find any 13 rMBP owners that have reported IR. Any help with this would be appreciated."


From what I've read in this thread, people have confirmed 13" MacBook Pros with Retina. Wether or not they actually are 13" owners, I'm not sure. Try Googling this problem with the 13"s and see what shows up. By the way, googling "MacBook Pro with Retina Display problems" brings up pages from this ginormous thread on the first half of the first page! :O

Nov 3, 2012 3:29 PM in response to mittense

Hi everybody,
I wanted to update about my situation. I finally decided to keep my rMBP, despite it being an LG display. I liked everything else, keyboard, trackpad etc etc. Last week I had the chance to visit genius bar in Germany. They checked my screen and Genius encouraged me to have it replaced for ghosting issue. He claimed it will take a few days max. I waited over a week, finally came to collect my machine and not only it has a yellow tint (Samsung), but also the machine has been damaged internally. Basically all the time i get the 500-600 % cpu usage (Kernel Task) and fans are running like crazy. I could not leave it for any longer, because I drive home tomorrow morning, but I'm really devasted, not knowing what to do with that wreck of a laptop...

Nov 3, 2012 4:19 PM in response to Tadziak

Tadziak wrote:


Hi everybody,
I wanted to update about my situation. I finally decided to keep my rMBP, despite it being an LG display.

What a shame. Apple makes a really great machine when you get a good one. I'm sure LG will have fixed the IR issue by the time they refresh this line next year. Until then, enjoy your rMBP.

Nov 3, 2012 5:38 PM in response to mittense

Apple I hate you! I spean 3000 $ and you give me so bad display (LG 😟) I mean the display is good, but retention make me vey nervous!

I can't change my display, cause I bought laptop in china via internet, so, I keep LG for forever... maybe in the future I can change it fo free, I hope.


First 2 weeks I don't have any problem with retention, after 1 and half month I get it...


P.S. hope this threat will be very very big and Apple test LG display and do replacement for us free.


Good luck to everybody!

Nov 4, 2012 2:44 AM in response to mittense

Dear All,


It has bin two weeks now with my rMBP with LG screen. For what's worth it and for those who still doubting to purchase a retina MacBook I like to shed some light on the product.


I have bin using the MacBook over 10 hours a day with intensive work.


Yes it does has IR (and I am convinced all current retina LG screens have it).

How severe or worse is the IR? That is a subjective decisision. In my case, After working for hours in my CAD design program, I can see pretty solid IR (my CAD program toolbar) when switching for example to this webpage: http://daringfireball.net


However in less then a minute it dissapears. In the two weeks it hasn't bin worse. The pattern is the same each time.


Is this ok? In absolute sense, it isn't ok. Do I accept it? Yes I do.


The other side of the coin is (and I don't say this to justify my purchase, or te be in denial), The LG is really an amazing screen. I can work on it all day without any eyestrain. It shows so much detail and information it makes me more productive in designing electronic schematic etc.


The black's are the best I've ever seen from any screen, the same with the whites. The LG is very even and very vivid on color. Totally awesome as well is the amazing viewing angles. When showing work to others multiple people, the screen is perfect viewable from the side angles without any lose of detail and color.


My co-worker had a Samsung rMBP.


This too is an amazing screen with the biggest benefit that it doesn't have IR. Letters and fonts seem to be sharper then with the LG. However, color unioformity with his, seems drastically worse. The right side of his screen has a different color tint then the left. Black's are less deep, and colors seem less vivid. I didn't notice any yellow tint however. Sadly enough too (just like me first Samsung rMBP) his developed a 2 dead pixels in the past 1.5 month.


The Samsung/LG debate, it is more like pick your poison.


My self subjectively speaking, I am super satisfied with the amazing quality of the LG screen. The IR is clearly a design error, since the big Cinema Display (also LG IPS) doesn't have this IR not even after leaving my toolbar on for a day. However the IR doesn't bother me. And whenever IR shows up, it is gone in less then a minute. I can live with that.

Nov 4, 2012 2:47 AM in response to Sound Evolution

My retina display is actually getting worse by the day. The retention takes longer and longer to disappear. I suspect that it will not be long before the ghosting becomes permanent.


Apple, how can this product be sold by you? It's called a Macbook Pro with Retina Display. The display is the reason most of us bought this product. You have let us down big time.

Nov 4, 2012 2:50 AM in response to i.katramados

If that is the case, that it get worse, it will indeed reach a point that it becomes unacceptable. When that day comes, I count on Apple to do the right thing, and some way or another way, fix it for me. Only time can tell.


And if that is the case, that means big masses will complain and will be a huge loos on Apple's side. That is the price to pay to be ignorant to those who complain about the IR issue.

i.katramados wrote:


My retina display is actually getting worse by the day. The retention takes longer and longer to disappear. I suspect that it will not be long before the ghosting becomes permanent.


Apple, how can this product be sold by you? It's called a Macbook Pro with Retina Display. The display is the reason most of us bought this product. You have let us down big time.

Nov 4, 2012 3:12 AM in response to Sound Evolution

I bought rMBP two months ago. I have LG screen and IR, after leaving Mail.app window for 10 minutes I can see huge IR (I can read the text on my mails) on http://daringfireball.net webpage. And it's 7 minutes passed, I can still see quite sharp IR.

On the other hand I don't want yellow display, or less color accurate, or which is worse — dead pixels. Not sure what to do.

In compare to iPad 3 gen screen (that has Samsung display) I can see how colors are different — LG is much better.


Has anybody compare Samsung rMBP screen with iPad 3gen? Is it the same with blacks, gray and colors in general?

Nov 4, 2012 3:16 AM in response to I.V.A.

That is bad..... It never takes me longer then a minute for IR completely to dissapear. Sometimes (most of the time) the toolbar of my design program is static for litterally hours, but so far IR always dissapears in less then 60 second. Knock on the wood. The moment it get as worse as yours, I will defenitely complain at Apple.

I.V.A. wrote:


I bought rMBP two months ago. I have LG screen and IR, after leaving Mail.app window for 10 minutes I can see huge IR (I can read the text on my mails) on http://daringfireball.net webpage. And it's 7 minutes passed, I can still see quite sharp IR.

On the other hand I don't want yellow display, or less color accurate, or which is worse — dead pixels. Not sure what to do.

In compare to iPad 3 gen screen (that has Samsung display) I can see how colors are different — LG is much better.


Has anybody compare Samsung rMBP screen with iPad 3gen? Is it the same with blacks, gray and colors in general?

Nov 4, 2012 3:34 AM in response to Sound Evolution

Have you tried this test? http://iva-soft.com/gray

Wait 5 minutes (don't look at the screen during the checkboard on it). After 5 mins the screen becomes dark gray. Check the time it takes until you can't see checkboard at all (event small signs of it).

Make the test in dark room.

For me the result is 6 minutes to disappear. I also work a lot, usually in Photoshop, Xcode and Coda.

Often see IF on Photoshop background.


Yesterday watched HD movie on it for the first time. It was awesome. If no IR it would be the best screen ever.

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MacBook Pro Retina display burn-in?

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