MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,625 replies

Aug 7, 2012 2:07 PM in response to AasimHirji

I am starting to wonder how widespread this issue is. I am planning on buying a rMBP soon and now I'm nervous. I understand that this forum is mostly people who have had a bad experience, but do you guys think this issue really represents a large proportion of the rMBPs being sold? If so, I am going to hold off. I am looking for a subjective opinion, not a hate column from someone who has had a bad experience. I'd really appreciate it.


I posted this before but got no response. Anyone who is willing to answer, I would really appreciate it. Thank you.

Aug 7, 2012 2:13 PM in response to lafazman

lafazman wrote:


I am starting to wonder how widespread this issue is. I am planning on buying a rMBP soon and now I'm nervous. I understand that this forum is mostly people who have had a bad experience, but do you guys think this issue really represents a large proportion of the rMBPs being sold? If so, I am going to hold off. I am looking for a subjective opinion, not a hate column from someone who has had a bad experience. I'd really appreciate it.


I posted this before but got no response. Anyone who is willing to answer, I would really appreciate it. Thank you.

I understand your concern.

Honestly I don't think Apple will address this issue publicly. They will likely fix the issue by their own means. Like an individual had said above that they are waiting until the bad screens ran out so they can use their good screens that they have gotten rid of the issues. If you are passionate about this computer I suggest you buy it now. If you have a problem the replacement process really isn't one that requires much effort if you have a fedex center near you or a local apple retail store.

Aug 7, 2012 2:31 PM in response to lafazman

am starting to wonder how widespread this issue is. I am planning on buying a rMBP soon and now I'm nervous. I understand that this forum is mostly people who have had a bad experience, but do you guys think this issue really represents a large proportion of the rMBPs being sold? If so, I am going to hold off. I am looking for a subjective opinion, not a hate column from someone who has had a bad experience. I'd really appreciate it.


From my own experience and what I've read here, I'd guess a significant percentage of the rMBPs manufactured to date have the image retention problem. Based on the number of people that have noticed the problem and have received a replacement that also has the problem, I think there's a pretty good chance (~50%?) that you could get one that has the problem.


If you can wait, I'd suggest waiting a few more weeks to see how things play out. If it is a manufacturing problem at LG (which, based on information on the Samsung screens sounds likely), then maybe they can fix the problem and models produced after that point will be fine. But if it is an inherent problem with the current retina display design that affects both LG and Samsung (to a lesser degree) screens, then that should be clearer in a few weeks. Hopefully Apple will put out a public statement on the matter once they have a clear plan of action, but until then, I'd suggest waiting unless you really need a new computer now.


For myself, I've been waiting to replace my 2008 (non-Unibody) MacBook Pro for a long time and I really didn't want to wait any longer, so I ordered on Day 1. I'm thinking there is a pretty good chance I'll get this resolved to my satisfaction at some point in the future. Until then, while the problem is annoying and distracting, it doesn't prevent me from getting things done 95% of the time (based on my type of usage). But I am working under the assumption that the problem with my rMBP will (not may) be fixed. For others, it may be much more of a distraction/problem, so they may want to return their rMBP until they can be assured of getting one that doesn't have this problem.

Aug 7, 2012 2:38 PM in response to mittense

I have a rMBP now for over a month. after following this thread for a while I discovered that I also have an LG screen that suffers from the same image retention problem.


I went to the Apple store today and the guy knew about this problem right away and told me a small amount of rMBP's got that issue and he ordered me a new screen right away. It should arrive in 3-5 days and I can keep my computer till they call me. Lets see if Apple actually replaces my screen with a samsung or an improved LG screen.


Before I leave the store, i tested most of the rMBP on the floor and all had the image retention problem.

Aug 7, 2012 3:12 PM in response to JustSayNo

As I mentioned above, I did some image retention tests on my 23" SamSung SyncMaster 213T monitors I use at work. Set background to dark gray, brightness to max and left some windows in the same positions on the screen for about 1 hour.


For one of the monitors I noticed no image retention (or if there was some IR, it was very slight and went away almost immediately).


For the second monitor, there was some very noticable IR after I minimized the window, but it faded away in less than a minute.


Both montors are the exact same Samsung model, so I think this demonstrates the following key points:

1) IR is not limited to retina displays

2) IR is not limited to LG displays

3) The occurance of IR (how long it takes for it to become noticable) and the duration of IR (how long it takes for it to go away) can vary between monitors, even from the same manufucturer.


Is the LG rMBP display more susceptible to IR? Almost definitely yes...at least in most recently produced rMBP displays


Does getting a Samgsung display gaurantee you won't have IR problems? Probably not, but it appear to greatly reduce both the liklihood you'll have IR problems as well as the severity of the problems if you do have them.


Is this an inherent problem with the rMBP display? Almost definitely not, but it is possible the higher pixel density may make the problem more likely, though that's not been proven.

Aug 7, 2012 3:18 PM in response to zonly1

I just got a call from my nearby Apple Store to let me know that they just received my replacement screen and I should schedule my follow-up visit to get the screen replaced. I asked if they could confirm it was a Samsung display and the guy had no clue (just said something like "it's the screen for what you have"...uh, yeah dude, thanks).

Aug 7, 2012 6:32 PM in response to lafazman

If I were you, I would hold my money for current generation of rMBP. I think it would be wise to wait for Apple's investigation.


They are notorious for this kind of thing. No matter what reason it is, the fact is that we have IR issue for rMBP right now. I have returned my rMBP few days ago due to the IR issue happened again, especially, after one month.


No reason to keep faith that Apple would fix it soon. Just move on. Wait for the next generation rMBP. The current generation of rMBP is for developers or photographors who are developing applications for Retina display. Simply like the case of 2010 Macbook Air with NVIDIA 320m, the target customers are those power users.


For the rest of customers, the best rMBP will come at least one year later, the generation before next re-design.

Aug 7, 2012 7:34 PM in response to mittense

Day 5 of my lg screen (2.3/16/256) week 31 build

No issues to report. Hope everyone else resolves thier issues.

I had very minor ghosting but it disappeared after some use, I've had things downloading for an hour on screen and no issues appeared on the gray wallpaper. I think some people are over reacting and forcing this issue. Due to this dispute b/w apple and Samsung I think production of screens has been stopped. Feeling its LG from here on out. if people are so worried just buy apple care to cover your mac

Aug 7, 2012 7:55 PM in response to PatM23

Haha yeah the time to complain is 2 1/2 years down the track when the 3rd generation rMBP has been released and they no longer even make first generation spare parts, and then you make big noise about the ghosting issues on your screen. A couple of replacements later with all the same issues and hey presto you might land yourself a new 3rd geneartion rMBP 🙂


Apple care = pays for itself in this case

Aug 7, 2012 8:15 PM in response to PatM23

Well after say the 6th replacement, you might have a case to be able to go


"ahh look... it doesnt appear its going to be fixed with any of these replacement ones you keep sending me.... maybe we should see if the issue exists on these new 3rd generation ones over here..... Hey what do you know they dont seem to have the problem! Why dont I just get one of these instead of a replacement 1st gen hey? 😎"

Aug 7, 2012 10:57 PM in response to JustSayNo

To me running the IR test with max brightness for 1 hour is not an unreasonable test since i work with photoshop and illustrator a lot and up to 3-4 hours per session. The retentivity on my screen might be subtle but imagine with constant use of the same application for hours everytime and for a year or two i'm afraid the condition might progress over time. It might not be an issue for some of you if you're not using it for professional editing work but for me it will be the screen where i will judge things for the next few years to come and i cannot afford having retentivity in any way. Having using the same application for hours a day i wouldn't want things like the toolbar or menubar to show up after i close the application and it really helps to have a good screen. Most people bought the rMBP for photo or video editing work and the screen is supposed to be the main factor in making this decision therefore i don't see why we should ignore this issue as we paid a premium in order to get a decent product and there's no point if this issue is left without an explanation or resolution. Hope you understand.

Aug 8, 2012 1:59 AM in response to HongLJ

Very true! 1 hour ha nothing.. And not only for photograpehers, i use this for programming and engennering, when i use one IDE i use it for a lot of hours!


I have order it, yesterday i try to reproduce a problem, and unfurtunally i have IR issuse :(:(

The display is LG!

There are someone who solved the problem with a Samsung display?


I think Apple MUST do something, i can't only hope to recive a replacement with a Samsung display, i spent a lot of money and time, and i dob't want to recive another pc whit the same problem!

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MacBook Pro Retina display burn-in?

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