MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,625 replies

Aug 9, 2012 1:32 PM in response to AlexanderGR

AlexanderGR wrote:


Greetings from Greece.


Mine was manufactured at week 30, LG Display, MBP Retina 2.6GHZ, 8GB, 512 GB SSD.


No problem, hopefully, after a week's usage.


That's a good news. The worrying thing is that some people report that problems occured after 3-4 weeks of usage. The other thing is that when almost each and every person who compared Samsung and LG displays side by side, claims that Samsung is just better in terms of sharpness, contrast, brightness, whites...And it is extremely annoying to settle for an LG display that is only almost as good as Samsung (we all pay the same price!)

Aug 9, 2012 1:58 PM in response to Tadziak

When I was on the phone with customer support, one of the reps made it pretty clear that "Apple engineers are aware of the problem, and are still working towards a fix." I was given the option of totally returning my computer, or replacing it for a (hopefully) satisfactory one. The first option certainly sounded appealing, but I sold my primary 17" laptop for this one, and am starting school in a few weeks.


Normally I wouldn't be so picky over screen warmness and display burn-in, but the screen is the major selling point of this particular model. Nothing else, minus its thinness, is really groundbreaking. If there's only one thing it should be doing right, it's display things. I justified the price of replacing my old laptop, because I wanted to downsize to a 15" to carry between classes, and because it will display at 1920x1200 equivalent (as the 17" would). That said, I feel like the LG's contrast and sharpness had nothing on my early 2011 MBP's screen (I don't know the manufacturer, but at this point, I assume it was Samsung). Once I get a screen with a good unaltered white point, and without burn in, this thing will be the best laptop I could ask for. It's so much less cumbersome than my 17" was.


Another question: Anybody notice strange coloring on their rMBP's rear glowing Apple logo? All my previous laptops had a pure white light. This rMBP has an ever-so-slight pinkish/purple hue. It doesn't really bother me, but I'm curious if they used different lights to power it. It's not nearly as purple as a hydrogen lamp, but it certainly gives off a unique color. If anything, I actually think that it makes the Apple look a little more futuristic--kinda like those slightly off-white halogen lamps and LED running lights in new luxury cars.

Aug 9, 2012 2:05 PM in response to bcar1ton

bcar1ton wrote:


When I was on the phone with customer support, one of the reps made it pretty clear that "Apple engineers are aware of the problem, and are still working towards a fix." I was given the option of totally returning my computer, or replacing it for a (hopefully) satisfactory one. The first option certainly sounded appealing, but I sold my primary 17" laptop for this one, and am starting school in a few weeks.


Normally I wouldn't be so picky over screen warmness and display burn-in, but the screen is the major selling point of this particular model. Nothing else, minus its thinness, is really groundbreaking. If there's only one thing it should be doing right, it's display things. I justified the price of replacing my old laptop, because I wanted to downsize to a 15" to carry between classes, and because it will display at 1920x1200 equivalent (as the 17" would). That said, I feel like the LG's contrast and sharpness had nothing on my early 2011 MBP's screen (I don't know the manufacturer, but at this point, I assume it was Samsung). Once I get a screen with a good unaltered white point, and without burn in, this thing will be the best laptop I could ask for. It's so much less cumbersome than my 17" was.


Another question: Anybody notice strange coloring on their rMBP's rear glowing Apple logo? All my previous laptops had a pure white light. This rMBP has an ever-so-slight pinkish/purple hue. It doesn't really bother me, but I'm curious if they used different lights to power it. It's not nearly as purple as a hydrogen lamp, but it certainly gives off a unique color. If anything, I actually think that it makes the Apple look a little more futuristic--kinda like those slightly off-white halogen lamps and LED running lights in new luxury cars.

I"ve noticed the slight Pinkish/Purple hue, I also like it. This being my first apple computer I have nothing to compare it to so I'm fine with it.

Aug 9, 2012 2:55 PM in response to RooDot

I have a week 32 MBPr 2.6/16/512 with an LG screen that I received yesterday. It is absolutely gorgeous and I cannot even slightly produce any kind of ghosting effect or yellow tint. I am thinking they must have identified the issue and fixed it. I'll keep trying no matter what I do my screen is crystal clear.


I wonder if anyone else with an LG screen with no problems could report the week their macbook pro retina was born.

Aug 9, 2012 3:00 PM in response to retinafan

retinafan wrote:


I have a week 32 MBPr 2.6/16/512 with an LG screen that I received yesterday. It is absolutely gorgeous and I cannot even slightly produce any kind of ghosting effect or yellow tint. I am thinking they must have identified the issue and fixed it. I'll keep trying no matter what I do my screen is crystal clear.


I wonder if anyone else with an LG screen with no problems could report the week their macbook pro retina was born.

Either you're doing the test wrong or it will come up later.

Mine's a week 32 and within 5 minutes of testing it showed up.

I have 2 brand new rMBPs coming in next week 2.7/16/768.

hoping one of them is samsung

Aug 9, 2012 3:05 PM in response to Shootist007

Shootist007 wrote:


I must say you guys are crazy. What you are going through for a Computer is just, IMHO, Nuts.


Return them, get your Money back and Move on.

Crazy maybe. But we do what it takes to get our money's worth. Maybe you're lazy and you don't.

There's no need to call people trying to get what they paid for, crazy.

Aug 9, 2012 3:08 PM in response to Jerbz

Jerbz, I've been following you for a while on this thread, not to sound creepy. I've had an LG screen, and I've barely seen anything with IR. There was just a shadow that came once from a document I had up for almost 12 hours straight. That's no reason to return the computer.


However, I am please to say that because my computer actually had graphics problems, and did not come with iLife, they are sending me a replacement computer, brand new from China.


PS- US > CHINA LONDON 2012!

Aug 9, 2012 3:09 PM in response to SOJHA

SOJHA wrote:


Jerbz, I've been following you for a while on this thread, not to sound creepy. I've had an LG screen, and I've barely seen anything with IR. There was just a shadow that came once from a document I had up for almost 12 hours straight. That's no reason to return the computer.


However, I am please to say that because my computer actually had graphics problems, and did not come with iLife, they are sending me a replacement computer, brand new from China.


PS- US > CHINA LONDON 2012!

Haha and you were the one that was so sure you are going to return every LG screen.

Aug 9, 2012 3:10 PM in response to retinafan

I have a week 30 2.3/256/16 with an LG that continues to test a-okay - looks fantastic.
I'm confident that if I placed this machine next to one with a Samsung screen I could get it to look exactly like it by adjusting the color calibration in system prefs. I'm replacing this one with one with a 2.6GHz processor - if that has a Samsung I'll do some compare/contrasting before I ship this one back.

Aug 9, 2012 3:12 PM in response to Jerbz

You had me convinced. But I soon realized after using this computer that it's a rediculous idea. Perhaps you just have seriously bad luck...I hope you get an LG or Samsung that's not defective next round.


PS- ordering more retinas does not increase your chance of getting a Samsung, it still stays at 50%. You're just putting yourself through unnescessary trouble.

Aug 9, 2012 3:13 PM in response to Jerbz

There is nothing about the Retina model I would do any of this for. Not the screen and not the fact that it is a Throw away computer. Lazy No, Logical Yes.

Especially when Apple has the 14 day return policy. I would of kept using what I had or bought the standard model once I had any of the problems that have been posted about on the retina.

My time is worth more then any computer ever made or ever will be made.

And for the simlpe fact that it is a Mac and should be Right/Correct/Without Defect of any kind on every unit right out of the box.

But I guess that is the Old Apple and the Old Mac. As it seems Apple and Mac are no better, and IMHO, worse then all other computer makers.

Jerbz wrote:


Shootist007 wrote:


I must say you guys are crazy. What you are going through for a Computer is just, IMHO, Nuts.


Return them, get your Money back and Move on.

Crazy maybe. But we do what it takes to get our money's worth. Maybe you're lazy and you don't.

There's no need to call people trying to get what they paid for, crazy.

Aug 9, 2012 3:15 PM in response to SOJHA

SOJHA wrote:


You had me convinced. But I soon realized after using this computer that it's a rediculous idea. Perhaps you just have seriously bad luck...I hope you get an LG or Samsung that's not defective next round.


PS- ordering more retinas does not increase your chance of getting a Samsung, it still stays at 50%. You're just putting yourself through unnescessary trouble.

Not really you gave me all these links saying that Samsung has better contrast and you were 200% sure on returning all LG screens It was really you that had me convinced.


And I never said I'd get more chance, looking back at all the posters that had an LG screen I'm 100% sure that I don't want a screen that will fk me over 4 weeks later. Plus, samsung does look nicer.

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MacBook Pro Retina display burn-in?

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