MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Oct 17, 2013 3:19 AM in response to Canuck1970

I was/am in this matter... You can read my story (previous page 553), so I had more LG-s with IR, more Samsung-s with yellowish patch on bottom left corner. The yellowish problem is calibratable in my opinion if the hole display is yellowed. But if the only a part of the screen has yellowish patch, you can do nothing.


My last version of rMBP has SJA-2. I use teamviewer which can prevent to switch on the screensaver. Yesterday I left my rMBP for an our with active teamviewer window. There wasn't IR after one our. Yet.

Oct 17, 2013 8:32 AM in response to Merch Visoiu

Merch Visoiu wrote:


Canuck1970 wrote:


What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.


Sorry, your opinions on the yellow tint problem are no longer relevant now that you've revealed that you don't have a yellow LSN154YL01001. If you don't have a yellowed display then you don't understand the problem and you really shouldn't be trying to give advice if you're not dealing with the problem yourself. You just don't know what it's like.


Then why, for the love of ________ (<--- insert deity) do you insist on posting about the yellowish tint on this thread!?


If the yellow Samsung issue is really as bad as you think it is, then the yellow Samsung thread is where it should be primarily discussed. This thread is for IR and you, Merch, have single-handedly clouded up the issue on this thread so bad that I'm not sure anybody really knows if LG panels still have IR. All you've talked about is how yellow your Samsung display is...which has NOTHING to do with IR! Yes, we've seen different defects on the Samsung panels: mura, yellow-ishness, uneven yellow-ishness, dead pixels, etc. But these issues, combined, are not as prevalent as IR is, or was, because I don't think anybody really knows anymore if IR even exists like it once did.


So, once more, unless someone is simply mentioning that they had their LG panel replaced due to IR, and received an unacceptably yellow Samsung panel, leave it off this thread. Don't go on and on about it, because that's not the topic of this thread.


Can we all agree that this is reasonable?

Oct 17, 2013 9:02 AM in response to Canuck1970

The way I see it, IR seems to have diminished as an issue for many owners; this could be due to a number of reasons:


  1. Fewer defective screens coming out of Apple.
  2. The rate of defective screens to people noticing them is going down.
  3. Fewer total rMBPs are being purchased.
  4. People are losing interest in IR as an issue or don't care.
  5. Any and all of the above, plus others I haven't thought of


Compared to the initial wave of reports both here and in the media six months later it's kind of dwindled to a trickle, which suggests probably all of the above.


Maybe they've got a handle on it finally, who knows?


I really hope they go with IGZOs on the next revision, and that they're solid enough to rely on. If not, I do hope the latest LG screens have improved, but based on dozens of retina owners we've spoken to, the jury's still out.



As I see it this thread is about a noticeable, objective manufacturing defect that impacts the key selling point of the machine. Not derails concerning other defects, and certainly not ones that appear to be based on subjective criteria.

Oct 17, 2013 9:21 AM in response to northtwilight

My money is on #3. Most of the people that were going to buy one would have already bought one by now.

#4 is probably true also but doesn't change the fact that the IR defect still exists.


Personally I think if you get a yellow tint problem straight away from day 1 of purchase I'd agree it should be in the other thread. BUT if its a result of apple's attempt at fixing the defective LG screen IR problem with a defective samsung yellow tint screen, I think it totally fits here. At least initially. Then you can move to the other thread if you like.


Really, I simply hope their next mbpr is sorted, which I doubt very much unless they announce something new screen wise. Even then I'll be waiting to see what people post for a few months. Apple's legendery customer care has been shown in this thread to be based on myth rather than reality.

Oct 17, 2013 9:26 AM in response to DomdiDom

DomdiDom wrote:


My money is on #3. Most of the people that were going to buy one would have already bought one by now.

#4 is probably true also but doesn't change the fact that the IR defect still exists.


Personally I think if you get a yellow tint problem straight away from day 1 of purchase I'd agree it should be in the other thread. BUT if its a result of apple's attempt at fixing the defective LG screen IR problem with a defective samsung yellow tint screen, I think it totally fits here. At least initially. Then you can move to the other thread if you like.


Really, I simply hope their next mbpr is sorted, which I doubt very much unless they announce something new screen wise. Even then I'll be waiting to see what people post for a few months. Apple's legendery customer care has been show in this thread to be based myth rather than reality.

I agree with all your points. The sale of rMBPs has likely slowed to a trickle as people wait for the upcoming refresh (i.e. Haswell). So,if we don't start seeing a bunch if IR complaints in the months after that release, then I'll start feeling optimistic that they've fixed this issue. However, the damage they've done in the way they've treated their customers, especially with respect to image retention, may take a long time to repair.

Oct 17, 2013 10:23 AM in response to Canuck1970


Really, I simply hope their next mbpr is sorted, which I doubt very much unless they announce something new screen wise. Even then I'll be waiting to see what people post for a few months. Apple's legendery customer care has been show in this thread to be based myth rather than reality.

I agree with all your points. The sale of rMBPs has likely slowed to a trickle as people wait for the upcoming refresh (i.e. Haswell). So,if we don't start seeing a bunch if IR complaints in the months after that release, then I'll start feeling optimistic that they've fixed this issue. However, the damage they've done in the way they've treated their customers, especially with respect to image retention, may take a long time to repair.

I'm hopeful but not optimistic - usually the MBPs tend to innovate or advance significantly with one major subsystem at a time. The retinas were a bit different with the additional moves to SSDs and losing the optical drive and Ethernet, but still, the core emphasis was on the screen; the wireless didn't go to 802.11ac, for example, the main design elements were basically the same, etc.


The only thing that encourages me is that rumour re: the 'retina 2' displays for the next full-sized iPad, which suggests they might have cracked the IGZO yield issues.


Of course, this does nothing for us current rMBP owners - but hopefully the 'Rev. A' purchasing rule (ie 'Never buy Rev. A', which I forgot, after spending 15 years outside of the Apple ecosystem) will apply.


On that score, however, I am cautiously optimistic their new retail hire will improve things operationally in the stores. I mean, geez, even Browett himself understands he was a bad choice (ICYMI he was newly-hired just before the 15" models were introduced, and famously presided over more than a few debacles in just 6 months there), as he now admits.


We just had Canadian Thanksgiving over the weekend. I am thankful the dang (Samsung replacement) screen looks as good as it does, and thankful I don't have to go through all that arguing with the mothership again.


Message was edited by: northtwilight - minor typos.

Oct 17, 2013 2:16 PM in response to mittense

Sooooo after a little over a year, I am now starting to see pretty horrible IR in my LG display. I just spoke with Apple and they are really putting me through the run around of doing a diagnostics test (as if that will show a defect causing IR) and waiting for my results.


I have a bad feeling that they are going to try to blow me off when the inevitable happens and there is no hardware error!!! I still do not understand why they will not just admit this issue, universally!


Stay tuned guys!

Oct 17, 2013 2:20 PM in response to Jdem

Jdem wrote:


Sooooo after a little over a year, I am now starting to see pretty horrible IR in my LG display. I just spoke with Apple and they are really putting me through the run around of doing a diagnostics test (as if that will show a defect causing IR) and waiting for my results.


I have a bad feeling that they are going to try to blow me off when the inevitable happens and there is no hardware error!!! I still do not understand why they will not just admit this issue, universally!


Stay tuned guys!


Take it in for their IR diagnostic. Just look very closely when the test is done because they try to mask it with a dark background. If you see the slightest patch of black point it out and the test should be a fail.

Oct 17, 2013 6:19 PM in response to Merch Visoiu

Merch Visoiu wrote:


Canuck1970 wrote:


What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.


Sorry, your opinions on the yellow tint problem are no longer relevant now that you've revealed that you don't have a yellow LSN154YL01001. If you don't have a yellowed display then you don't understand the problem and you really shouldn't be trying to give advice if you're not dealing with the problem yourself. You just don't know what it's like.


Err, what kind of reply is that?


Buddy, this thread is about image retention. Keep you worries about display jaundice in the other thread, please?


And stop with the ad hominem and straw men replies. Otherwise, I have a feeling you'll get banned from this thread. Like everyone else who calls personal shots like this.


Respectfully,


Dr Sly

Oct 17, 2013 6:37 PM in response to Bf109

Bf109 wrote:


Can someone who had their IR LG display replaced with a Samsung take a screenshot of the default Color LCD profile? I am curious to see if the yellow tint is caused by OSX using the default LG (A00F) profile instead of applying the Samsung (A00E) profile for the new Samsung display.

The default Color LCD profile is the same for at least all 15" MacBook Pros with Retina display (probably 13" Retina display machines as well, and possibly the unibody MacBook Pro too but I can't confirm this).


I thought this a while ago too, but it's not actually the case.


As long as your yellow tint is uniform and not too severe, calibrating will get it correct; back to D50, D55, or D65 depending on what you choose. D70 is waaayyy too cool and is generally not useful for online and certainly not print photography, so I wouldn't bother with that.

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MacBook Pro Retina display burn-in?

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