MacBook Pro Retina display burn-in?

Merch Visoiu wrote:

"Yes, my own eyes know better about colour accuracy than the Spyder4Elite. I don't care what it says"

I'm sure there are at least a few professional, or at least very knowledgable, photographers on this thread.

I'm pretty confident that not one of them would trust your eyes, or anyone else's, over a Spyder4 Elite color calibrator. Not one. If the calibration is successful, that's it. Whether you like the resulting colors or not is irrelevant.

As for your complaints about clarity, that's another matter.

Quick question: any IR?

I put up with the burn-in for quite some time and I think it's only getting worse. I sometimes watch YouTube videos non-fullscreen then I'll switch to Facebook or something else and I can see the YouTube overlay pretty easily. It will remain unless I start watching a video in full screen for about 30 seconds, then it will go away. My warranty is up (I got it when they launched) but I'm wondering if there is any way I can get this replaced for very cheap and make sure they give me the Samsung screen?

Unfortunately it's a bit iffy unless you've bought AppleCare; once the warranty expires it does become much harder to convince Apple personnel to replace defects of this type.

Your best bet is to document as much of the machine and its condition as possible - you need to know when it was made, which screen it has (likely LG), definitively how it got to this state, etc.

Generally from what others have seen IR develops on LG screens and worsens over time; it also seems to get worse if the machine is running under heavy load for prolonged periods as well.

There is a test that Apple Geniuses will make you do to verify whether IR appears -- according to Apple metrics, not you, so be forewarned about that too. I understand their need to quantify their results, but I disagree with its apparent bias in their favour.

The company also appears to have set aside Samsung screens as the replacement for 15" displays, but I am not sure if this is 100% verified across the board.

Our history is amazing :-)

First act:

September 2012: brand new rMBP buying

September 2012: machine replacement (reason is not homogenous display)

November 2012: first display replacement (reason is IR)

November-December 2012: 4 further display replacement (Samsung displays have yellowish part of screen)

January 2013: machine replacement

January-May 2013: 4 machine replacement, at the end: refund (reasons: LG display with IR, or Samsung display with yellowish parts).

May 2013: brand new rMBP buying with Samsung display. It is OK nowadays.

Summary: we saw different top cases with different backlight. The displays were totally different among those... Every piece of rMBP had different problems.

Second act:

We decided we need one more rMBP. We hoped the promlems were solved.

September 2013: brand new rMBP buying.

September 2013: machine replacement after the buying, the reason is very poor display (LG, SJA-2)

September 2013: machine replacement, the reason is very poor display (LG, SJA-2) and very week backlight keyboard.

The current rMBP has LG display (SJA-2), has very good backlight keyboard, without IR (30 min. test). We were happy for one week, then we recognised that:

http://kozmetikuskepzes.com/wp-content/uploads/2013/10/IMG_5221.jpg

It seems producing failure. That is appear if there is a light source towards display.

Plus the machine has click noise... We don't know which is the source (board, or SSD), but the noise is stronger and stronger.

Summary: I offer to Apple to rise the quality. You have lot's of money, like a smaller country's GDP...

My questions:

1. Why, why, why?

2. What can I do now????

gaborfromszigethalom wrote:

2. What can I do now????

Buy a Windows PC and get better quality at lower cost.

Sadly, even that isn't the solution as Windows PC's often have their own issues.

The solution would be meaningful Consumer Protection laws that protect consumers in these

situations. Unlike right now.

The only reason Apple hasn't fixed this in over a year is simply because they don't have to.

You actually have lemmings looking at defective screens and saying "I don't care", which

makes it even harder for informed consumers to get restitution.

So, when that politician comes to your door, tell them if they want your vote, you want them to public

say they're bringing in meaningful consumer protection laws and give details. Or better yet, call/write

your local federal/state/provincial politician.

Do it.

I just got my second replacement display. My original display was an LG with mild ghosting, the second was another LG with severe ghosting and now I've got a Samsung with a yellow shadow on the left side of my screen. It seems they've gotten worse with each replacement. This is completely unacceptable and I'm going to take it back this weekend for a 3rd replacement. At this point I'd be happy with my first display. I'd rather have ghosting than a yellow shadow. Oh Apple, can't you get these displays right?

LifeReceiver wrote:

I'm going to take it back this weekend for a 3rd replacement. At this point I'd be happy with my first display.

If you get another replacement and this replacement has a consistent yellow tint, not a shadow on one side, will you keep it or try to return it?

Merch Visoiu wrote:

If you get another replacement and this replacement has a consistent yellow tint, not a shadow on one side, will you keep it or try to return it?

I can adjust a consistent tint, but not a shadow. I'd be fine with that.

That is lottery...

Usually the Samsung displays have yellowish part... in most of case in bottom left corner. Or those have different colors between two sides.

gaborfromszigethalom wrote:

That is lottery...

Usually the Samsung displays have yellowish part... in most of case in bottom left corner. Or those have different colors between two sides.

This is unacceptable. For somebody who does web design and development I need consistent colors across my entire screen.

What did you do after you got the third display?

Hey Everyone,

This thread on image retention has skewed so far into the yellow-Samsung debate that I've lost track of where we're at with the status of LG display panels?

I mean, is image retention still occuring? Does anyone really know anymore?

So, in the interest of clarity, could those of you with yellow Samsung displays please jump over to this thread:

https://discussions.apple.com/thread/5188363?start=0&tstart=0

Of course, if you have an IR plagued LG display and it's ends up getting replaced with a yellowish Samsung, please DO mention it here, but then jump over to the other thread to sort that issue out.

Anyway, that's just my 2 cents, but I think it would be helpful.

Cheers!

gaborfromszigethalom wrote:

That is lottery...

Usually the Samsung displays have yellowish part... in most of case in bottom left corner. Or those have different colors between two sides.

What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.

So, let's move the yellowness debate over to the other thread mentioned earlier. This thread is here to determine the status of the LG/IR problem.

Now, has anybody purchased an rMBP in the last 3 months with an LG panel AND image retention?

Discuss.

Canuck1970 wrote:

What proof do you have to say "usually"? I know a lot people who's Samsung displays are fine.

As for yellow, although in some cases I'm sure there are defective Samsung panels that are indeed too yellow, in a lot of cases it's the customer's eyes that are too used to seeing screens that err on the blue side. The way people perceive is subjective, but image retention is not.

Sorry, your opinions on the yellow tint problem are no longer relevant now that you've revealed that you don't have a yellow LSN154YL01001. If you don't have a yellowed display then you don't understand the problem and you really shouldn't be trying to give advice if you're not dealing with the problem yourself. You just don't know what it's like.