MacBook Pro Retina display burn-in?

flat earth wrote:

I've played with machines at the Apples store numerous times and showed the retention to "shocked" employees on multiple machines,

You've been reproducing image retention on in-store machines? What displays did they have? LG?

I ordered my 13" yesterday with the fast shipping option, right after the store went back online. It's coming in tomorrow. I'll check it with the checkerboard test and post about the results.

Okay so picked my new rMBP up today at 11am (UK), took 11.5 hours to transfer all my data and guess what?

I can't believe it but I have slight yellow gradient and yes it's a Samsung screen!! Not as bad as my previous model but it's definitely there. Going to take it back tomorrow, demand a new one and before I even take it out the shop, I will open it there and then and check the screen.

Totally unreal. I had 4 displays changed on my mid 2012 model and eventully got a refund, I was totally convinced that Apple would have addressed this issue.

I am assuming you played with the display profiles right?

Yep but it's irrelevant because it's a gradient from left to right. Perfectly white on the right but off white on the left. So no matter what I do with the profiles it makes no difference. I'm so frustrated because I love the machine but I just can't deal with this display and I've literally spent hours and money trying to resolve this, backwards and forwards to the Apple Store like a moron!!

Chris Yates1 wrote:

Okay so picked my new rMBP up today at 11am (UK), took 11.5 hours to transfer all my data and guess what?

This is the new 2013 model released this week?

Yep, the very one announced yesterday and that's why I cannot believe it.

Chris Yates1 wrote:

Yep, the very one announced yesterday and that's why I cannot believe it.

The display is Samsung LSN154YL01001? They're using the same display on the new model? Is it 13- or 15-inch?

15" 2.3Ghz, 512SSD, 16GB RAM.

Copied and pasted from the terminal:

LSN154YL01-A01

Oh and just to clarify the gradient is consistent from the top of the screen all the way to the bottom and is about a third of the way across the left handside.

Right, understood. Has the forum isolated the model of display that is least likely to have the problem? I am surprised that the macbook has this issues, given that the Chromebook Pixel, Toshiba Kirabook and Samsung Activbook 9 do not have the same issue even though they have higher resolution displays.

Bearing in mind Apple have now had nearly a year and a half to solve this issue with LG and Samsung!! Apple displays in my experience have always been stunning, I cannot understand why these are not.

Chris Yates1 wrote:

Bearing in mind Apple have now had nearly a year and a half to solve this issue with LG and Samsung!! Apple displays in my experience have always been stunning, I cannot understand why these are not.

And it gets even crazier than that, Chris: not only is it bizarre that Apple, one of the richest companies on earth, can't sell us decent looking displays, but when we take our p--s yellow display back to them and complain they will tell us that the yellow tint is normal. Or that some image retention is normal. Seriously? What computer does Tim Cook use? Does he use a 15" Retina MacBook Pro? Is his display all yellow and full of image retention?

Just to clarify, Tim Chris: is your complaint the gradient or the yellow? If it was a consistent yellow all over the screen would you keep it?

Edit: And the creaking. My case creaks when you press down around the trackpad. I've been in 3 times for this. Still creaks.

I know it's unreal. Having paid £2,199 ($3,554.71) I expect the best machine possible and the very fact Apple is marketing the machine based on its display, it should be perfect.

I'm a designer and app developer and can't afford to have inconsistent colours across my display.

Just to clarify, Tim Chris: is your complaint the gradient or the yellow? If it was a consistent yellow all over the screen would you keep it?

If it was consistent yellow and I could sort out the colour profiles I maybe able to deal with it, I'm not entirely sure but I couldn't see it being a huge problem. Then again I wouldn't want to have to change the profiles to such a degree I had to choose between blue or yellow!

Luckily I haven't had issues with the trackpad although I do use touch tap so rarely press down.

Try not to feel like a moron going back and forth to the Apple Store. Any genius that wants to make us feel like we’re being too picky needs a reality check. Apple is supposed to be all about selling us products that make us happy. If you’re not happy with it, take that sht back.

airikh wrote:

If you’re not happy with it, take that sht back.

Yeah, unfortunately a lot of problems with image retention developed months later and many people were denied replacements because the image retention wasn't severe enough.