You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Aug 14, 2012 1:49 PM in response to DrAndyWright

Hello,

For your ammusement I would like to describe what I have been asked to do today regarding my image retension problem by Apple "Technical Support". I talked to 3 different 'techs' and here is what they ordered:


1. Restaring the machine with CMD+ALT+P+R
2. Starting it in recovery mode
3. Running Disk utilities and "Repair Disk" (im sure it affects screen grately)
4. Reinstalling Mountain Lion (which came with computer I got today).


Then I was informed about the nearest Apple Authorised Service.


It's really pathetic and sad. And I paid for this machine 4000$ in Europe (base 2.6 model)!

Aug 14, 2012 3:32 PM in response to mittense

Though I'd chip in with my 2 cents and experience.


I just checked the display manufacter and mine is an LG display from week 46 of production.


I did the Checkmark background test several times and nothing surprising or irregular happened. There's no IR, ghosting or anything wrong with the display.


Overall I'm very, very happy with the computer and it was more than worth the cost 🙂


Hope this helps some for stat tracking

Aug 14, 2012 3:44 PM in response to mittense

Quick update:


LG week unknown (5x)

LG week 23

LG week 30

LG week 32


LG week unknown

LG week 33

LG week 46 <--- you sure it's from week 46?

Samsung week unknown

Samsung week 33

Aug 14, 2012 3:55 PM in response to mittense

Quick update of faulty or perfect display stats:


LG week unknown (5x)

LG week 23

LG week 30

LG week 32


LG week unknown

LG week 29

LG week 33

Samsung week unknown

Samsung week 33


Find out your build week: http://www.appleserialnumberinfo.com/Desktop/index.php Put the serial in the top left corner bar


Find out your display manufacturer: Open Terminal, copy & paste:

ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

and then press Enter. If the result starts with LP it's an LG, if it starts with LSN it's a Samsung.

Aug 14, 2012 4:03 PM in response to Community User

Hello,


I went to that website (http://www.appleserialnumberinfo.com) and it says that my rMBP was built on "Week 2 (January) or week 29 (July)".


What does that mean? Does it mean that the basic unit was built in January, but just with the parts common to all units, and the completely finished rMBP (i.e. with processor and RAM upgrades) was built in July?


In any case, the website got my processor details and my SSD capacity wrong. They got the RAM right though.


I hope this helps.


Cheers,


Peter

Aug 14, 2012 4:12 PM in response to Picnaut

I just received my rMBP from Amazon. It was built in week 30 and has got an LG screen. Until now i haven't noticed any strong IR (i could barely see it after a 20 minutes IR Test). My screen is perfectly white, if not even a little bluish, not yellow as reported by some other users.


If the IR gets any worse i will get a replacement but if it doesn't, this unit is perfectly fine.

Aug 14, 2012 4:20 PM in response to NNEU

Another update of faulty or perfect display stats (I didn't count NNEU's display yet, one way or the other):


LG week unknown (5x)

LG week 23

LG week 26

LG week 23

LG week 29

LG week 32

Unknown week 24


LG week unknown

LG week 29

LG week 33

Samsung week unknown

Samsung week 33


Find out your build week: http://www.appleserialnumberinfo.com/Desktop/index.php Put the serial in the top left corner bar


Find out your display manufacturer: Open Terminal, copy & paste:

ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6

and then press Enter. If the result starts with LP it's an LG, if it starts with LSN it's a Samsung.

Aug 14, 2012 5:10 PM in response to JMF

JMF wrote:


I have a week 33 LG with IR. I don't believe the hypothesis that post-week 33 units are necessarily fixed yet. I have a second replacement still in Processing ****. It is scheduled to arrive next week. I'll report back.

Haha me too, a replacement in shipment, due on 17th.

week 33 LG, no IR.

MacBook Pro Retina display burn-in?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.