MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,625 replies

Jan 13, 2014 2:26 PM in response to MacOSX10.6

Actually importing consumer goods from any foreign country has a tax of around 60% for retailers. There are other local taxes (applied even to local goods) around 18% (varies according to the state). Usually imported consumer products costs around 1.5x to 2x the retail price from US. It's not only the tax penalty what makes hi-tech stuff cost more here. An Apple product should cost a bit less in Brazil because there isn't a single official Apple Store yet.


Third-party licensed retailers don't provide any genius bar service and you have to take a defective unit to an authorized assistance. So, I presume Apple has less costs in Brazil since the sales and support are outsourced. Also, consumers in USA have way more protective laws. Apple provides the 14-day return for items bought online at the official store, but the shipping costs including insurance relies to you.


There is no refurbished market because there aren't enough returned products, or retailers would never accept back a defective unit. Usually retailers send the consumer to authorized assistances when he/she complain something. Once you take home a product from a physical store, you're stuck with it no matter if it's defective.

Jan 13, 2014 3:00 PM in response to mittense

Hi, I would like to buy a MacBook Pro 13 retina myself, but I Never used Macs or anything from Apple( except my ipad).

Is zhere anything I have to look at when buying a macbook? Also are there still Problems with the currently MacBook Pros? Is it still Worth to buy the 13 inch Version of the MacBook Pro or should I wait for the next Generation? Of yes when can I count with the new Generation?

Jan 13, 2014 3:15 PM in response to Ipaduserpol

Sorry for my rudeness, but did you read this topic? Open some random pages, let's say, 145, 217, 382, 513... you'll say tons of complaining about retina displays, so give your pocket a favour and wait for better news in the next gen. If you REALLY want buying a Mac this moment, get a Macbook Air.


By the way, we should create an external group for talking how we can pressure Apple to solve the issue. After all, Apple probably returns the defective units to Samsung and LG so this doesn't really hurts its profits. There is only the operational cost of repairing and returning defective units to the original manufacturers. Apple should promptly solve the issue... I'm a bit lazy for going back to the exchange game, but we need to insist until we get the screen we expected as advertised by Apple.

Jan 13, 2014 11:09 PM in response to MacOSX10.6

MacOSX10.6 wrote:


But I think the question is: can we now recommend the 13 (15") MBPr? There should be no answer in between and a simple 'yes' or 'no' is all that is needed here. "It depends" is not a valid answer.



So would anyone here recommend buying a MPBr late 2013? Yes or no.


If someone is coming from PC then I would say no, stay with PC. If someone needs a Mac, like I do to make iOS apps, then I would say you need to inspect it over 14 days and be prepared to exchange or return it. Inspect it for creaking case, image retention, yellow tint, muddy corners, gradients, muras, stuck pixels, exploding pixels, freezing OS. If it doesn't have any of those then maybe keep it knowing it could develop problems later like image retention or muras.

Jan 13, 2014 11:43 PM in response to Merch Visoiu

Add to the list:


And the trackpad/keyboard freeze problem on the 13" MBPr late 2013.


The EFI update (http://support.apple.com/kb/TS5296) did absolutely zero and nothing is being mitigated by the update and the 13" keeps freezing from time to time.


I have a 15" but my brother is affected by the keyboard freeze on his 13":


https://discussions.apple.com/thread/5481839?start=0&tstart=0

Jan 14, 2014 1:45 AM in response to brdeveloper

Maybe we could create a FB group ? But after what I have been told by various executives I really. Don't think they plan to do anything ... If they were selling as much rmbp as iPhones and the problem was obvious right away maybe they would have no choice but in this case you have to look for it at first so people do not notice it until a long time. Maybe long enough for them for finally produce good enough displays to replace the wrong one with ...

Jan 14, 2014 3:11 AM in response to mittense

Lol I finally was able to speak with their "engineer" who told me the official story, that is to say Apple is aware and it is normal. "You should set your screensaver to avoid the issue ...". Which confirms that they do not care. They basically said people should do research before buying a product and that it is normal for the retina screens and people should be aware of this before buying. I told them that they should write it on their website then and they said why should we ? They think as long it goes away it is normal and that's why they established a test. If it stays then it is not normal and they will replace the screen. As all my 13" rmbp passed their test while doing IR I would advise people who bought or want to buy one to be really carefull as even with Apple Care they might not replace your screen when you need it as your screen will probably pass their fake BS test. Conclusion of the story : let´s go buy something else.

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MacBook Pro Retina display burn-in?

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