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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

Reply
9,629 replies

Nov 25, 2014 9:07 AM in response to Lucasariel

Lucasariel wrote:



Does it tend to get worse, getting into a point where I can no longer use my macbook?

Will apple give me another computer or fix the problem even tough it has been more than a year since I bought mine?






Based on what other people have wrote and my own experiences: yes, it will get worse. Will it get to the point that the machine is unusable? I don't know; no one has reported that. But you can expect it to continue to get worse. Will Apple give you another computer? No. People here have reported that when outside the warranty period, Apple won't do any service on the machine. They will charge around USD$600 to replace the display. And many people who have replaced the display have reported other strange issues like yellow colour tinting.

Nov 25, 2014 3:03 PM in response to mittense

I'm having the same issue on my MacBook Pro (Retina, Mid 2012). Got even worse after Yosemite. This will be the last Apple product for the household since it seems like they're just going to ignore the issue. These machines cost way too much to have an issue like this just be blown off by a company that makes billions and billions. Such a bummer.


I miss the good ol' days of Apple Computers.

Dec 15, 2014 3:26 PM in response to bradamr

User uploaded file

the same for me: next mac will be a mac pro with Lacie (or non apple) screen. I find the quality of apple screens very disappointing: I have backlight on ipad air 2 (and I will likely request APP+ changes until having a good screen) and on my MBP retina late 2013.

I let you look at this picture (of mu rMBP scree at 100% brightness though) and I would like to know what you guys would advice me to do: I fear to have a replacement screen worse than current one and I wonder whether to keep it or to try the lottery of replacement.

Any experience / feedback please?

thanks

Dec 15, 2014 3:32 PM in response to califfo1975

califfo1975 wrote:



I let you look at this picture (of mu rMBP scree at 100% brightness though) and I would like to know what you guys would advice me to do: I fear to have a replacement screen worse than current one and I wonder whether to keep it or to try the lottery of replacement.

Any experience / feedback please?

thanks


Remind us about the history of your machine. Have you had any replacements yet? Is this the display that the machine came with? What's wrong with it? Does it have image retention? Does it have bad colour? Is it just backlight bleeding? Yeah, if you replace it, you will probably get a worse one. I'm on my 5th display.

Dec 15, 2014 3:59 PM in response to Merch Visoiu

THanks for the reply: this is the original screen without any former replacement and has only the issue of backlight. No dead pixel or retention.

IS there a chance that screens´ quality has improved recently? Just a hope in case I decided to change it....but I can understand that you would not advice it vs what I currently have, correct?

THanks

Dec 15, 2014 6:12 PM in response to califfo1975

califfo1975 wrote:


THanks for the reply: this is the original screen without any former replacement and has only the issue of backlight. No dead pixel or retention.

IS there a chance that screens´ quality has improved recently? Just a hope in case I decided to change it....but I can understand that you would not advice it vs what I currently have, correct?

THanks


If your only complaint is a little bit of backlight bleeding and you don't have image retention and you're satisfied with the colour I urge you to not replace it because you will get one that is yellow or green tinted, like I have 4 times. My last display replacement was in August 2014 and they have not gotten better.

Jan 16, 2015 11:08 AM in response to Merch Visoiu

Today I received my 4th Macbook Pro 15". 4th unit with display problem. The right side of the screen is just tinted yellow. I see it very clearly tight now, writing this text. I am extremely disappointed with their quality control. I give up. I really dreamed about the MBPr for some time. What a s...t. Moreover this unit is noisy like no other before. Just a constant strange noise from the left side. Such a great system, design and idea...with such not uniform screen. Left side white, right side yellow.

Jan 17, 2015 7:37 PM in response to Superdog1138

I don't think that retention was present. To be honest I checked only 1st unit for that issue (retention) as all 4 units showed such color issues, discoloration, tints or backlight bleeding that checking retention was only a waste of time for me. That's a short experience with 4 MBPr units with maxed out setup.


1st-Half screen yellow. Obviously visible in calendar/text reading/all white and bright backgrounds like this site (the left gray stripe was gray, the right was yellow)

2nd-Whole screen pinkish (pretty uniform but pink. Can't calibrate with Xrite i1 Display Pro. Result was almost the same.

3rd-Terrible and unacceptable backlight bleeding in corners (saw it just on a start-up screen). Screen with slightly pinkish/greenish gradient however better then in 1st unit. The white was closer to white then other units. On the other hand , a red/green cast was obviously visible on black/dark screen.

4th-Noisy sound from the case. Half screen yellow (much lower whitepoint) and dimmer in one corner. Unacceptable.


4 exchanges are enough for me. Thank you Apple, do some QC improvement and u will get one customer back again. The funny thing is that I have two monitors at home. One is 24", cheap, 7 years old LCD, bought from store shelf, used for every day stuff. Never had any problems with it terms of white, uniformity, backlight etc. Second one is professional so there are no issues as well.

Feb 21, 2015 2:09 AM in response to mittense

Hi

My Macbook from mid 2012 have the issues with ghosting :-( See below image - ghosting after less than 2 min.

I have talked with the store how sold me the mac, and the reply was: "Apple do not recognize this as a production error"!

But what i don´t understand is - why is Apple replacing the panel when they dont recognize this as a error ???. Why is it possible to get it replaced if you get it by a genius at the Apple store?? A laptop at a price at 2600$ i really expect more from the fruit corp.!! No wonder that they are having their best economic results ever!

User uploaded file

MacBook Pro Retina display burn-in?

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