MacBook Pro Retina display burn-in?

Guys, it's okay to display LG. Lenovo laptops have a S-IPS displays exactly the same "GHOST ISSUES". This is normal operation of the display. Even the support of Lenovo explains the situation: http://support.lenovo.com/en_US/detail.page?DocID=HT051485

Why this panic?

This panic is caused because these Macbook Pros are expensive products and we all want them to be as perfect as possible. Another, Samsung is using the same IPS-based display and they don't have this image retention problems. For equally expensive machine, either Samsung or LG, I think most people would want to have the one that has least visually annoying displays.

Because I don’t get this effect after extended periods of time, I get it after three minutes. It’s really noticeable and honestly disturbing – even on a colorful background – after further ten minutes or so.

That is unacceptable. Those displays are defect. Given that it’s possible to actually make screen that are not defect in this way, this whole thing is doubly ridicoulos.

You know, I would accept some faint image persistance after leaving the same image on the screen for 24 hours or so. No three minutes.

I think this is not the desire to have an excellent product, this is a simple hysteria.

Do you honestly believe that noticeable image persistance after a mere three minutes is in any way acceptable?

Having to replace a brand new machine (probably several times) – including the risk a repair brings with it – is no small deal. It’s costs time and money (e.g. travel costs). And all that through no fault of our own, just because Apple screwed up.

All these effects emerge after the synthetic benchmarks. In daily work it is not noticeable and does not interfere.

I don't have to note that most people whoever bought the retina Macbook Pro had the desire; along with it expects a perfect display. Sure, it may seem like hysteria but the fact that Apple is the one marketing this product mainly featuring the display. It's not an odd behavior that people with IR problems react this way. Again, this is a very expensive product.

Not in my case. It’s very noticeable during daily use and consequently in no way acceptable.

As I said, it’s noticeable after a mere three minutes. Something like the address line in the browser is displayed in one place on the display very often for much, much longer than that – making the white line of the address bar even visible on colorful backgrounds. When I make a video I just watched in the browser fullscreen I get noticeable lines across the screen (at the edges of the browser window).

There is nothing synthetic about that. It’s a defect display.

I agree with michael.ka

Displays that shows the image retention problem in 3 minutes is unacceptable.

If I were a display engineer, I would only agree that such "extended period time" is at least 1 hour. Heck, I think at least 30 minutes before this problem emerging is acceptable. But really?! 3 minutes, that's gotta be a defective display.

2 hours in Genius Bar yesterday (notes on file say 'issue clearly visible' - they suggested I'd definitely be able to get a replacement via the phone.) 2.5 hours to AppleCare today, ended with the same line it began: 'we can only offer a repair.' Escalated to senior advisor, told the same thing... Even though the issue only began to show strongly after the 14 day return period.

Last MBP was the high end 8600GT, it ended up getting 3 months actual use between failures, the battery died and the screen was very yellow. Never got a replacement outside of AppleCare, which I didn't bother buying.

This year I got a almost comically violet iPad3 64gb, didn't return it though.

I'm getting to the end of my patience. Can anyone suggest where to turn next?

I'd call Apple one more time and ask for a replacement.

If they still won't allow it, then go for a repair; they'll replace the entire display including the aluminum case (one with the Apple Logo).

That's what I'm afraid of .. My last repair on that 2008 MBP left the machine with all kinds of new white bruises, which they claimed had been there when I gave it to them. I wasn't able to disprove it, so they left me with it like that.

This machine is only 5 weeks old, I don't want a faulty reassembly to plague the rest of its existence.

After seeing the list posted by stecube, there seems to be a ca. 50% chance of getting a faulty unit. Of course this number is not accurate because a person with a faulty unit is more likely to write here than someone with a perfect MacBook. So let's say 20%.

I really want to buy a Retina MacBook Pro. But I don't want to exchange three units until I get a working display. How long do you think until Apple has this under control? And why didn't their QA catch this, they claim to be a premium brand?

clrokr wrote:

After seeing the list posted by stecube, there seems to be a ca. 50% chance of getting a faulty unit. Of course this number is not accurate because a person with a faulty unit is more likely to write here than someone with a perfect MacBook. So let's say 20%.

I really want to buy a Retina MacBook Pro. But I don't want to exchange three units until I get a working display. How long do you think until Apple has this under control? And why didn't their QA catch this, they claim to be a premium brand?

I have 2x week 33 LG displays and no IR.

sorry edit: 1x 33 and 1x 34

Add another LG display to the list of replaced in week 26. Confirmed the issue and my local Apple Store replaced it. Also, found another, easier way to discover a related issue.

1. Boot into recovery partition
2. Grab and move a window around
3. If the screen tears or the corners of the window blur, you've got an affected MBPr.

Why the ghosting and tearing of windows in the recovery partion are linked, don't know, but that's what happened on my unit. I tested the new unit in the store and no tearing or blurring of windows in the recovery partition.

Also, been through 10 MBPs in the past 2 years, 3 of them defective. You're likely more informed than the Genius and let them take you through their process.

They can't argue with what looks like video card issues combined with the ghosting IR.

Message was edited by: DL Byron