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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Aug 17, 2012 7:40 PM in response to mittense

After 3 customer service reps, a senior advisor and a sales rep, I've decided to return and wait for them to resolve the issue. I was on the phone with them for 1 hr and 6 mins. They did all the tests and still IR. The senior advisor said that they won't give me an advanced replacement since its not really a problem, thats it common with these high end screens. Since this is my only laptop, I'm ok parting with it until the problem is resolved. Just hard to let it go after seeing such magnificent screen.

Aug 17, 2012 8:36 PM in response to expandin

Exapandin,


I have calibrated the LG display and the IR didn't change a single bit. Actually right now I am noticing a worsen IR. After just a FEW SECONDS there is IR already, but it doesn't take long to disappear, less than a minute. If you push your GAMMA too high it will make the display look darker and therefore you won't notice the IR too muc, but it is there and can easily be spoted. If you lower the gamma too much it will increase brightness and the same will happen, both solutions are bad for people working with graphics, videos, photos..


And after a few tests it seems this display is not even a 8-bit display, just a 6-bit with bad color banding issues. It looks really bad...

Aug 17, 2012 9:12 PM in response to mittense

hi i just thought i would (kindly) mention that the command to check display mfg'er on that http://m.tuaw.com page is not correct, you need to use html entities for the left angle brackets (<) or it gets cut off. At least I assume that's the problem. well, if whoever put it up is still watching this thread at least, otherwise, i guess posting that here won't do much good.

Aug 18, 2012 1:04 AM in response to High-Death

High-Death wrote:


And after a few tests it seems this display is not even a 8-bit display, just a 6-bit with bad color banding issues. It looks really bad...


With regards to your original post, with the picture, I spent some time looking closely at a white window over the dark grey background. There is definitely a halo of banding surrounding the window on my LG panel. It's pretty clear that the gradual fade of shadow around the window has banding. But I don't know if the panel is to blame or if the rendering of the shadow is banded during the render (i.e. they don't use a very smooth shadow effect). I don't have any other Macbook to compare against and this is my first Mac so I don't know if that's normal or if it is an artifact of the panel, or if it has something to do with the way that the scaling to 1920x1200 is being done. But it's definitely noticeable on close inspection, whatever the cause.


EDIT:


At the lowest resolution setting (1024x640) the banding is very, very obvious because the bands are so wide.

Aug 18, 2012 3:09 AM in response to mittense

If anyone is new to this discussion and do not want to read the overwhelming number previous posts, I've constructed a webpage.

It will summarize the issue, determine if you have the issue, and give you solution methods.

http://www.cyneticsoft.com/mbpretina


And for others, I'm soon going to be collecting data so I can do some analysis on this matter.

It will be on the same webpage. I'll update you when it is available for submitting info.

Cheers!

MacBook Pro Retina display burn-in?

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