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MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.


After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).


Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:26 PM

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9,629 replies

Aug 20, 2012 9:52 PM in response to mittense

Hey Guys,


As this post has now become so sprawling it is hard to see what is going on. The guys at mac rumours have set up a Poll


http://forums.macrumors.com/showthread.php?t=1422669


Asking for the people with rMBPs to do the checkerboard test and see what IR problems they notice. What this poll shows so far is that there ARE people with the Samsung screens that notice IR as well as there being people with the LG screens that DON'T see any IR.


It would be cool to have as many people as possible take part so a picture of the true extent can be clearer.


Personally I have an LG screen and can't see any IR...

Aug 20, 2012 10:27 PM in response to bjiibj

There is a problem with this theory about each twist degree representing a shade, that would mean there is 256 different voltages that will be simultaneously applied to the subpixels/pixels. So you are saying there are 256 different degrees of a twist. When you agree with me saying there is indeed only two mode, on and off, twisted subpixel or resting subpixel, you are incurring in an error, in this case there is nothing to control the shades but the LEDs. "Percentage of the crystals rearranged" in each cell each and every time an specific shade is requested? That would only be possible if you have 256 different potentials.


And there are two other problems with your theory, first these displays are not Twisted Nematic, they are IPS (In Plane Switching) and there are only 2 electrodes per PIXEL (not subpixel) therefore different arrangements for shading are all dependable on different differential potentials applied. Meaning, 256 different combinations of twists from all 3 subpixels (8bit) or temporal dithering, which is a combination of fewer different shades throughout time to replicate a final desired shade. There is also spatial dithering that you sort of suggested, but that would decrease real resolution and achieve a worse effect. So, this is where the "change in the crystals configuration" (quoting you) comes from.


And there is something else, this display is a 6bit display, therefore it has to recur to temporal or spatial dithering for achieving the 256 shades of a true 8bit monitor. So, either the twist's arrangement changes quite a few times in a second, or the shades are related to the LED's luminosity.

Aug 21, 2012 12:14 AM in response to High-Death

1. Yes, there are 256 different voltages that can be applied to each subpixel, each voltage causing more crystals to rotate, each voltage thus resulting in a different opacity for that cell.


2. Even IPS displays use crystals which rotate when voltage is applied. The topography is different but the basic mechanism is the same.


3. Each cell of an IPS display is a subpixel, and each subpixel has its own electrodes; IPS just puts them in a different layer of the substrate than TN does.


This will be my last post of this discussion. I really can't be bothered to continue to try to describe to you how LCD panels work. You may find this page elucidating:


http://www.tftcentral.co.uk/articles/panel_technologies.htm


You will note that the backlight is never even mentioned in technical descriptions of how individual colors and brightnesses for each pixel are achieved.

Aug 21, 2012 12:42 AM in response to mittense

Hi


http://youtu.be/QPxdhZHm3qc


I got the same problem.

I've exchanged the Macbook Pro for three times and unfortunately it's so difficult that I just want to have a perfect Macbook Pro Retina after spending US 2400?!


Also, Apple didn't offer good customer service, their attitudes just make me feel like I'm the one finding troubles with them and they don't really care if I buy the product or not.


I think I don't have so many times to waste on returning the product, after all, I need the computer to work.


As a customer, I think the basic thing I want is to buy a flawless product, and enjoy using it. Maybe Apple should think if there is any problem with its quality control or at least show the right attitude to solve the problems.

Aug 21, 2012 2:23 AM in response to bjiibj

bjiibj wrote:


1. Yes, there are 256 different voltages that can be applied to each subpixel, each voltage causing more crystals to rotate, each voltage thus resulting in a different opacity for that cell.


2. Even IPS displays use crystals which rotate when voltage is applied. The topography is different but the basic mechanism is the same.


3. Each cell of an IPS display is a subpixel, and each subpixel has its own electrodes; IPS just puts them in a different layer of the substrate than TN does.


This will be my last post of this discussion. I really can't be bothered to continue to try to describe to you how LCD panels work. You may find this page elucidating:


http://www.tftcentral.co.uk/articles/panel_technologies.htm


You will note that the backlight is never even mentioned in technical descriptions of how individual colors and brightnesses for each pixel are achieved.


1. WRONG: from your own document:



When voltage is applied to a cell, the crystals of that cell all make a 90-degrees turn. By the way, an IPS panel lets the backlight pass through in its active state and shutters it in its passive state (when no voltage is applied), so if a thin-film transistor crashes, the corresponding pixel will always remain black, unlike with TN matrices.



IPS cells are either ON or OFF ONLY Like I said it, there are NO diferent levels of "twists".


2. The mechanism is not the same when compared to what you have said before, when you implied and yet again on the third item that more than two electrodes were present per pixel, again this is wrong.


3. WRONG, there are only 2 electrodes PER PIXEL, not subpixel. and IPS does not put electrodes in a different substrate, and you can even find this explicitly explained in the document you posted, and you can even find a few graphics there where it is more than crystal clear that the IPS crystal doesn't even twist, it simply turns - It is not a TWISTED crystal from like TWISTED Nematic - and the there is also a few graphics where you can see the subpixels between the 2 electrodes.



IPS matrices differ from TN Film panels NOT ONLY in the structure of the crystals, but also in the placement of the electrodes – both electrodes are on ONE WAFER and take more space than electrodes of TN matrices. This leads to a lower contrast and brightness of the matrix.



BTW, lower contrast = less shades.


The shades (therefore different colors) are achieved based on the orientation of the IPS cells (and combination of the orientation of the subpixels in the same cell (on or off)) and the intensity and frequency of the lit LEDs.



The other method is Frame-Rate-Control (FRC), also referred to sometimes as temporal dithering. This works by combining four colour frames as a sequence in time, resulting in perceived mixture. In basic terms, it involves FLASHING between two colour tones rapidly to give the impression of a third tone, not normally available in the palette. This allows a total of 16.2 reproducible million colors.


From wikipedia:


LED backlights are often dimmed by applying pulse-width modulation to the supply current, switching the backlight off and on again like a fast strobe light.


The interesting part of all this, is that by dimming a White LED (the case here) you can make it turn blue or yellow by increasing its intensity (the pink and yellow shift a few are experiencing and like I said before - many posts before actually - could related to an energy supply configuration.)



QUOTING YOU:


I really can't be bothered to continue to try to describe to you how LCD panels work. You may find this page elucidating:



Yeah right, the page is very educating it is a shame you haven't read it... About the patronization (ONCE AGAIN), so you are trying to look wise by just looking (actually overlooking) for information in a on-demand basis... you don't even understand how IPS works and a few posts back didn't even know what kind of display was being used here...

Aug 21, 2012 4:44 AM in response to mittense

I was at page one and have been around since then to help new users even that I got Samsung in the middle of the way. I think it's time for me to stop email notifications and leave this thread.


Last words.


1. Who cares how things work?! Here, I can assure you guys nobody. So please stop explaining things that have nothing to do with the case. I know it is a discussion but when it's not helping what's the point.


2. A lot of people including me are happy with what we have. You deserve the same thing too. There is nothing normal with this problem. If you want to hanging there then do it. But it's not normal at all! Even if Apple says that it's normal you should ask Apple to build an unnormal screens for you!(without IR)


Keep update each other with your last situation. This thread has helped a lot even if it's not visible.


Good bye everyone and don't forget that here we are on the same side.

Aug 21, 2012 8:12 AM in response to mittense

I ordered mine on Aug 16th. It will be here on Aug 24th. After reading through this thread I have absolutley no confidence in this product anymore. Having an LG screen would be completley unacceptable to me at this point. The fact that the screens are completley inconsistent where samsung displays are brighter then LG displays is total BS. How are you supposed to be happy with an LG screen knowing it's not perfect and could potentially develop problems down the road? When my retina mbp arrives if it's LG I will return immediatley and replace it with a 2012 mbp non retina. Seriously what a bummer I was really looking foward to this new retina display but I rather have a stable computer then the new deffective hottness.

Aug 21, 2012 8:35 AM in response to mittense

Just to let people know, I noticed a dead pixel in the middle of my screen as well as IR occuring. Went to the apple store and the genius ordered me a new one and understood that i needed mine until the replacement came in. He was a very helpful chap and was very polite.


Mine is a 2.6/16/512 LG screen


My gf has a 2.6/16/512 Samsung screen and no problems


Both were made on the same day and delivered on the same day to the same address. {Edit: They arrived on the 26th July and the order date comes up as 21st July (even though they were ordered on the 30th june) so im assuming they were made on the 21st} Mine is slightly washed out in colour (can be seen if they have the same image open and are next to each other) even though both have been configured with a datacolour spyder3 unit.


Hopefully no IR/pixel problems on my next one! 😀

Aug 21, 2012 8:34 AM in response to MikeDJC

Yeah, what kills me is going through the return process, waiting for a new unit to come in and the high possibility of getting another fed up unit. I read about people that are on their 4th replacement. No matter how badly I want this new retina display I just don't have the time to keep driving down to the apple store and waiting in line to return deffective unit after deffective unit.

Aug 21, 2012 8:42 AM in response to emcelly

Hi Emcelly, Just a heads up that even if you buy a MacBook Pro or Air, you have the chance of ending up with an LG, Samsung, or AUO LCD. Unfortunately, the AUO has a very yellow and dull display, while the washed out colors and low contrast seem to be standard on the LG. I own another MacBook Air with a Samsung screen and frankly, its very hard to go from the Samsung down to the LG. I'm about to get my 4th MBA (3rd replacement)...hopefully it has a Samsung screen. Good Luck

MacBook Pro Retina display burn-in?

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