Currently Being ModeratedJul 29, 2012 10:35 PM (in response to Jerbz)
If it's really LG/Sharp problem then Apple stopped using them after they were aware of this problem. New batches seem to be all Samsung.
Correct me if I'm wrong. Is anybody here that have a week 31 or latest with LG/Sharp screen. (If there is, it's not LG/Sharp problem or they've already solved the problem)
Currently Being ModeratedJul 30, 2012 4:04 AM (in response to mittense)
Mine rMBP with LG panel has the image retention issue AGAIN after replacement. I wasn't aware this until upgrading to Mountain Lion. It's been one month.
Will Apple let me replace a new machine? Their QC seems so bad this time.
Currently Being ModeratedJul 30, 2012 4:13 AM (in response to Jerbz)
One month ago. This is 2nd machine after replacement due to image retention issue.
My panel seems fine at the begining because I couldn't produce image retention one month ago. Now, I cannot belive that the issue happened again.
Currently Being ModeratedJul 30, 2012 4:30 AM (in response to mittense)
today I got a call from the Support again, after sending them an email that i still got problems with the display, and will be getting my second reaplacment. Already got the order confirmation. Really nice, hopefully it will finally solve the issue. (btw, I am sitting here in Germany, regarding support etc.)
Does somebody know if you could tell them that you only want a Samsung-Screen, since it seems that its only happening on the LG-Panels? Seems like they can check it before it arrives at your doorstep.
Currently Being ModeratedJul 30, 2012 5:18 AM (in response to tingle3003)
I talked to them about it, they seem to not know anything about the issue
So I don't think they'll give you special treatment on the screen until you get like 3 LG's with the same problem.
Currently Being ModeratedJul 30, 2012 5:40 AM (in response to tingle3003)
That's not possible. They are giving you a choice. Return it for a full refund or get a replacement if you are not satisfied with what you bought or it's not working well. Part of this satisfaction could be the company who manifactured your hardware. You could return it for full refund if its not Samsung or get a replacement if it's defective.
I can't believe that some people here got a replacement with the same issue again and again! Apple really should take good care of the people who returned for a replacement instead of refund. They trust Apple to do it again and they've already waited and suffered more than anyone else.
Currently Being ModeratedJul 30, 2012 5:45 AM (in response to Maziyar)
In my mind, because of the number of orders Apple has gotten for its rMBPs, they are just trying to pump out orders ASAP.
If they have and defects they'll just replace it rather than take the time to fix it.
Mine is on its way for delivery and will test this out asap.
those are my specs.
Currently Being ModeratedJul 30, 2012 7:49 AM (in response to Jerbz)
Just got my rMBP
so far no image retention, need to conduct further testing though.
edit: screen is a little yellowish but that's just my color profile, like all default LG color profiles.
they're warm and looks like someone ****** on the screen.
Currently Being ModeratedJul 30, 2012 8:30 AM (in response to Jerbz)
Are you running Mountain Lion when you test for image retention? There's a thread on Macrumors that image retention suddenly showed up after upgrading to ML.
My replacement will get here tomorrow or wednesday, I'll update how it goes.
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