mittense

Q: MacBook Pro Retina display burn-in?

I first noticed this after my MBP [Retina] had gone to sleep, but: when returning to the login screen (since I have it set to require a password whenever the computer is idle long enough) I noticed what appeared to a very faint ghosting primarily noticeable on darker backgrounds.

 

After messing around with it a bit, there seems to be a fairly consistent in-display ghosting that occurs without much time at all; I was able to leave my screen on (a little above half-brightness) for about 10-15 minutes and the ghosted "burn" would be of the screen I left it on (which I deliberately reconfigured so that everything would be a new position).

 

Has anyone else experienced this? Is this a normal thing that I just have to get used to? It's not really noticeable at all in standard use.

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 16, 2012 10:30 PM

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Q: MacBook Pro Retina display burn-in?

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  • by rrahimi,

    rrahimi rrahimi Oct 5, 2012 11:01 AM in response to frocco
    Level 3 (615 points)
    Oct 5, 2012 11:01 AM in response to frocco

    MacPro is really due for a refresh. I suggest you get a refund and wait.

     

    In the meantime, Apple might come to their senses and dump LG. If not, you can still get the (hopefully) newer MacPro.

  • by frocco,

    frocco frocco Oct 5, 2012 11:14 AM in response to rrahimi
    Level 1 (10 points)
    Oct 5, 2012 11:14 AM in response to rrahimi

    I am getting depressed now that I have tried 3 computers.

    I do not know how some of you have the patience.

     

    I guess I have no choice but to try again.

  • by apl235,

    apl235 apl235 Oct 5, 2012 11:41 AM in response to apl235
    Level 1 (0 points)
    Oct 5, 2012 11:41 AM in response to apl235

    I called AppleCare and explained the situation, and after getting sent to a senior sdvisor and then around the sales team for a while, Apple will be sending me a new system to replace this one. All in all, a nice experience, even when I was told by the senior advisor that what I'm seeing is normal for Retina displays, yadda yadda, whereupon I told him that, no, this is a design / manufacturing defect and so on and so forth, and he relented pretty quickly. Anyway, I'm very happy that they're sending me a replacement system, because I have to say, this Pro is everything I hoped for and more from a technology perspective. I do NOT want to give it back....

     

    And so it goes.

  • by clevelandownz,

    clevelandownz clevelandownz Oct 5, 2012 11:45 AM in response to mittense
    Level 1 (0 points)
    Oct 5, 2012 11:45 AM in response to mittense

    Well I got my rMBP back today with a new screen. First I checked to see if it had any of those little white pressure spots, NONE -- so I drove home and then ran a scan and got this...

     

    Color LCD

    LSN154YL01001

     

     

    Wahoo... I have gotten a samsung screen. I do notice the little yellow tint, its not as bad as some people are saying... the LG was much brighter, but that IR and those white pressure spots was just too much for me. I do use my computer for photo editing, but I think I can manage with a little yellow tint, I just have to keep that in mind when I edit no

     

    first try getting it fixed and I am still a happy apple customer

     

    RIP Steve.

     

    Everyone have a good day.

  • by flat earth,

    flat earth flat earth Oct 5, 2012 11:49 AM in response to apl235
    Level 1 (15 points)
    Oct 5, 2012 11:49 AM in response to apl235

    It becomes much moe difficult for Apple personnel to argue that IR is normal for Retina displays when you ask the question:  "Then why is there IR only for the LG displays and not the Samsung displays?"  That kind of an argument sort of yanks the rug out from under their argument.  They don't count on you knowing things like that.

  • by ulquiorra,

    ulquiorra ulquiorra Oct 5, 2012 11:51 AM in response to mittense
    Level 1 (0 points)
    Oct 5, 2012 11:51 AM in response to mittense

    2012-10-05 09.20.32 pm.jpg2012-10-05 09.45.36 pm.jpg

    can anyone please tell me ,if i have IR  or not, cause i dont understand from this result codes. plz

  • by frocco,

    frocco frocco Oct 5, 2012 12:01 PM in response to ulquiorra
    Level 1 (10 points)
    Oct 5, 2012 12:01 PM in response to ulquiorra

    How do you run this test?

  • by ulquiorra,

    ulquiorra ulquiorra Oct 5, 2012 12:16 PM in response to frocco
    Level 1 (0 points)
    Oct 5, 2012 12:16 PM in response to frocco
  • by frocco,

    frocco frocco Oct 5, 2012 12:23 PM in response to ulquiorra
    Level 1 (10 points)
    Oct 5, 2012 12:23 PM in response to ulquiorra

    Nothing happens when I click download

  • by ulquiorra,

    ulquiorra ulquiorra Oct 5, 2012 12:26 PM in response to frocco
    Level 1 (0 points)
    Oct 5, 2012 12:26 PM in response to frocco

    it downloads normally

  • by frocco,

    frocco frocco Oct 5, 2012 12:28 PM in response to ulquiorra
    Level 1 (10 points)
    Oct 5, 2012 12:28 PM in response to ulquiorra

    I will try it again when I am home. At work now.

  • by rrahimi,

    rrahimi rrahimi Oct 5, 2012 12:34 PM in response to ulquiorra
    Level 3 (615 points)
    Oct 5, 2012 12:34 PM in response to ulquiorra

    can anyone please tell me ,if i have IR  or not, cause i dont understand from this result codes. plz

     

    To figure whether you have IR, you need to determine your display. Just run this app:

     

    Display Detector

     

    To figure out whether IR is actually showing up (it could take weeks before it does):

     

    1. Set your desktop background to the darkest of three solid gray backgrounds in Preferences
    2. Open up Safari, go to Apple's homepage.
    3. Leave Safari open and in the same place for 15 minutes (screensaver disabled)
    4. Minimize or hide Safari and check for a ghost of Safari on the screen
    5. If there is one it would disappear in a few minutes

     

    The Application you ran earlier does pretty much the same process, with guided step by step instructions and also standardizes test so we can all compare.

  • by ulquiorra,

    ulquiorra ulquiorra Oct 5, 2012 12:45 PM in response to rrahimi
    Level 1 (0 points)
    Oct 5, 2012 12:45 PM in response to rrahimi

    the display detector says :

     

    Color LCD

    LP154WT1-SJA1

    DCN22630S14DMJ0AV

  • by pharmdy,

    pharmdy pharmdy Oct 5, 2012 12:58 PM in response to xuzhe
    Level 1 (0 points)
    Oct 5, 2012 12:58 PM in response to xuzhe

    This same thing happened to me. Loved the white whites and deep contrast of my LG display, but had IR. Screen replacment got me a Samsung, but it was extremely yellow. Swap out for new machine entirely, Samsung display, but still yellow (not as yellow as replacement screen). I returned it completely and am waiting a few months for Apple to get this right. I am absolutely NOT ok droppinh over 2,000 on a machine with a sub-par display in any capacity. Frustrating thing is, both Samsung display units in store had perfect white points (they are June models). Seems like all Samsung display from September are yellow. *****, because I was happy with the machine otherwise

  • by Phonzee,

    Phonzee Phonzee Oct 5, 2012 1:10 PM in response to mittense
    Level 1 (1 points)
    Oct 5, 2012 1:10 PM in response to mittense

    I am from Mexico, I took my rMBP  to Best Buy where I bought for warranty because of IR. They sent it to apple service and the result was that my display is defective so I will get a display replacement. The question here is that if they disarm the clamshell and replace only the display or will I receive a brand new clamshell ? I need to know what to expect ....

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