An iphone that has an international Warranty is not covered in India.....the problem is apple doesnt do anything to solve this problem...and if a person has a hardware problem his handset would not be replaced even if it holds an international warranty??

The iPhone does NOT have an International warranty. Your phone can ONLY be serviced in the country where it was originally sold.

Fine. Believe what you want. The warranty is only valid in the country of origin. The EU is considered one country for warranty and service purposes.

If you would have purchased an iPhone in India, you could get it serviced IN INDIA.

AGAIN, the iphone does NOT have an international warranty.

As you have been told, the warranty is valid in the country of original purchase only.

that is why I am writing this to apple....

We aren't Apple. We're just other Apple product users like you who claim to have some expertise in using their products. If you think you have a legal case (which I doubt) you would need to contact Apple coprporate through the contacts link at the bottom of this page, preferably providing them with written documentation showing where it states there is an international warranty. If you were just told this in a store, well, the store person can be wrong.

You purchased the iphone outside of India, so you need to call that respective country's AppleCare department. They will be the ones to assist you. And no, India's customer care was correct. Since you purchased the iphone OUTSIDE of India, they won't be able to help you.

rohitdaga123 wrote:

This means apple customer care is giving wrong informations....

???

If they are telling you that the iPhone is not covered in India for a purchase outside of India then they are not wrong. The only way they would be wrong is if they repair your non-Indian iPhone thinking it is under warranty -- and that would be to your benefit! Alternatively, if there were (and there isn't) an international warranty and they refused, then they would be wrong too, but are not in this case because there isn't.

Some Apple products do carry international warranties, and others do not.

IF That's what Apple customer care told you, then they mis-spoke.

You are not educating us, you are refusing to listen to the voice of experience.

You can get your phone serviced at an Apple Store in the country where it was originally sold.

OK.

The fact remains. The iphone warranty is NOT international. Never has been.

Either that word does not mean what you think it means, or you are delusional.

You're not educating anyone.

Why don't you get out the warranty papers and READ them?