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How do I reset my security questions?

Can someone explain step by step to me how to reset my security questions? I am trying to download some music videos to my ipod. Sadly I need to answer my security questions. O: Please Help A.S.A.P !

In advance "THANK YOU" so much! (: 😝


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Posted on Jun 22, 2012 8:36 PM

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Posted on Jun 22, 2012 8:40 PM

1) go to your internet, enter web page appleid.apple.com

2) Choose 'Manage your account'

3) Enter apple ID and Password

4) Choose password and security on the left of the screen

6) Change the security question

7) Save Change Button

426 replies

Aug 15, 2012 1:49 PM in response to AlexZanderEm

I sent Apple Support an email yesterday about it and got this reply this morning;


"We're unable to reset passwords and security questions as of the moment. Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available."


So unfortunately we can't do anything at the moment. Hope this helps.

Aug 26, 2012 2:52 AM in response to dhaterz11

I can actually edit the security questions and answers, and then I'm able to click the 'Save' button. It looks like it 'did' something, but then when I click into any other section, it tells me I haven't saved, and then gives me the option to save or discard my changes. I click save, but when I try to click to another section, it says the same thing.


Just to confirm it, I signed out and then signed back in, but the changes didn't save. It even has my birth year wrong.


I've just bought a MacBook Pro Retina, and it's my first Mac, so I only just signed up my Apple ID account. I never set up any security questions and answers, and I don't recall being prompted to. I'm trying to purchase Scrivener, and I'm left stuck on this catch 22, namely - "What are your existing answers to the questions you've never answered that you cannot now enter into our database?"


Brilliant. I was actually waiting for an iMac update, but then couldn't afford to delay my work any longer. After waiting approximately one month for my BTO rMBP to be delivered, I'm now quite happy to wait again and put my career on hold for the simplicity, convenience and beauty of it all.

How do I reset my security questions?

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