Even calling doesn't work. I just got off the phone with Eric, who's a supervisor, and I am STILL locked out.
In order to regain access you have to answer two of three options correctly. Those options are:
1. Serial number - no problem
2. Billing credit card - big problem, because my account is set to PayPal
3. Security questions - which I don't know, and the reason I CALLED in the first place
There is NO WAY to answer these questions and recover my account and get back my THOUSANDS of dollars worth of purchases!
When trying to elevate the case, I was told the buck stops there at Eric.
At this point I'm posting a complaint, emailing their CEO, and every other email address I can find.
This is absolutely RIDICULOUS!!!!