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cannot sign out from iCloud on iMac

I changed my Apple ID on line but my iMac keeps the old version.


I understand that I need to sign out from iCloud but it will not let me.

iMac, Mac OS X (10.7.2)

Posted on Jun 24, 2012 2:16 PM

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Posted on Mar 12, 2017 4:26 PM

My problem was due to changing my Apple ID username. It is suggested that you sign out of icloudon all apple devices before changing your username to prevent this sign out problem.


I had to call Apple Support on this one. The solution which worked was:

1. Go to System Preferences > Users and Groups > unlock padlock > click plus sign > create new user not as "standard" but as administrator (we just used "test" for name and every other field)

2. Log out of your account

3. Log in as new "test" user

4. Sign up for icloud using new icloud username and password, then go to system preferences> icloud and unclick the "find my mac" option in icloud preferences. Log out.

5. Sign in to your usual profile/user, go to icloud and sign in using new icloud name.


(This has something to do with the find my mac program which links a profile to serial numbers of the devices.)

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cannot sign out from iCloud on iMac

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