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New Retina Macbook Pro - strange whining Sound

Hi,


i just received my new Macbook Pro Retina - brilliant machine. But suddenly it starts to whine - I can hear the whining while sitting in front of the notebook, so its pretty loud. The sound does appear when I move windows or enter mission control. The sound disappears when I plug in the power supply. I made a recording: https://www.dropbox.com/s/oysfex8imnggefe/RMBP_whine.m4a

None of my Macbook's I owned before made such noises. Is my notebook faulty?


Thanks

Posted on Jun 25, 2012 3:27 AM

Reply
111 replies

Jul 3, 2012 12:53 PM in response to zpete

Same noise here with a new MacBookPro Retina.

It happens only when the Mac works on battery.


It's definitely not a fan noise.


It's obviously a noise coming from an electric part, maybe a capacitor or a MOSFET, or a capacitance, these components are known to be able to sometimes generate audible noises.

This kind of noise sometimes happens on old motherboards.


It's apparently triggered by some transient activity increase in some parts of the CPU, triggering an current increase in the capacitor (or other electric components), triggering some noise in audible frequencies.


It's a slightly annoying and ridiculous defect, anyway; I'm curious on how Apple will react to this, since it's not an isolated problem...

Jul 15, 2012 6:16 AM in response to danielmtz

I had this problem too, but I also had the image ghosting problem.

While the noise was annoying, the image ghosting was just unacceptable.

So at the 12th day, I returned it for a refund.


Now, I'm back on my good old Late 2008 Unibody MBP 🙂

I'll wait for the next revision of the MBPr, since the current one is unfinished 😠


Remember however that such a noise is not easy to "show" at a genius bar; so I think it's best to have it exchanged as soon as possible, or even refunded before the 14 days period.

Jul 17, 2012 1:05 AM in response to zpete

So I had this problem on and off with my rMBP the whining sound was coming from the top left corner of my computer. I made a recording too showed it to the genius bar - I was allowed a replacement (though the genius bar guy didnt really say much on the matter) - just got my replacement unit in today (had to go through apple.com since mine was a special order/upgrade) and it also makes the same very annoying whining sound. The 2 units I have had so far have this problem on and off (I dont remember if it was when I had the power adaptor on or not). I did notice however that if I closed the lid and opened it back up or restarted the sytem the problem would go away.


Dont really know what to do now this was acting as my primary computer. Dont really see the point of ordering another replacement as it seems this is a common problem (most people probobly havent realized it yet). In addition my replacement unit has noticeable gaps between the bottom lid and the rest of the unibody - dont know if the screws werent tightened enough or what but this too is annoying. Havind had 2 SSD macs (both Airs) previously I was hoping the build and low noise level to follow suit with the retina mac.

Jul 17, 2012 1:16 AM in response to Ahzari

actually.. the new unit has now been making the whining noise consistently for about 20 minutes - restarting / sleeping / shutting down did nothing to tame the high pitch whine. Wow - this is just awful!


EDIT: I found the solution to mine (and hopefully your) problem! I had a feeling it was the video card... So I went into power options and turned off automatic graphics switching.. now no more noise (turning it on - noise started right back up-). albiet my battery will likely run down faster but at least I wont have to listen to that horrible sound.

Jul 17, 2012 5:10 PM in response to zpete

True - didnt give much thought into the electrical problems that could be associated with the noise. I contacted Apple Care - they sent the problem up to Coopertino. The rep was very concerned that this was an issue with 2 rMBPs I ordred from Apple back-to-back.. I sent him a video/audio clip of the noise and when/how it was occuring. I should be getting a response in the next few days. As it stands, I'm going to send the newer (July-order)-more problematic rMBP back and keep the older (June-order) one that has intermittent problems until Apple gets back to me with a solution. If this is a widespread problem - which it might be, maybe they'll do some recalls...? Though i dont remember Apple ever doing that before.


I'll keep you guys posted on the progress.

New Retina Macbook Pro - strange whining Sound

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