I am not able to update iPhoto, iMovie and garageband on my macbook pro. these three apps came installed with ilife suite.

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I am not able to update iPhoto, iMovie and garageband on my macbook pro. these three apps came installed with ilife suite.

I am unable to update iphoto, imovie, and Garageband on my Macbook Pro. I understand that these apps are part of ilife suite. Purchased Macbook at Best Buy January 2012. All software is updated. I recieve message asking me to sign into account that I purchased these apps from. I am signed in , however I did not purchase these apps they came on Macbook. I also tried deleting Garageband and re-installing it. Now Garageband says accept but Macbook will not accept. Anyone else have this problem and were you able to resolve it.

Posted on Jun 25, 2012 11:30 AM

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Answer 1

Dah•veed

Level 9

66,487 points

Jun 25, 2012 11:45 AM in response to jfelixb

The bundled apps must be accepted into your Apple ID. Open the Mac App Store app, sign into your account, open the Purchased pane and click the Accept buton for the three bundled iLife apps. After they have been accepted into your MAS Apple ID they can be updated as any other app acquired from the MAS.

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Answer 2

jfelixb Author

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Jun 25, 2012 11:55 AM in response to Dah•veed

These apps are not listed in the Purchased list since they were preinstalled.

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Answer 3

Dah•veed

Level 9

66,487 points

Jun 25, 2012 12:00 PM in response to jfelixb

The fact that they were preinstalled is why they are supposed to appear in the Purchased pane, in a temporary area labeled Purchases, for you to accept. Not doing so soon after you got the Mac has messed this process up.

To get things back on track properly try these steps;

Updating Pre-installed iLife apps -

1 - Log out and quit iTunes and the Mac App Store (MAS)

2 - Go to System Prefs/Users & Groups/~user/Password and enter the Apple ID connected to your iTunes/Mac App Store account. Close Sys Prefs

3 - Delete /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

4 - Reboot your Mac

5 - Open Mac App Store

6 - Go to the Purchased pane and Accept the three iLife apps. Enter iTunes/MAS username/password if prompted.

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Answer 4

jfelixb Author

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Jun 25, 2012 2:13 PM in response to Dah•veed

I will attempt to give this a try. Thanks for your replies.

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Answer 5

Jul 27, 2012 6:31 PM in response to Dah•veed

Dah Veed please help,

I deleted the plist adoption file from caches. the three iLife Apps- GaragaBane, iPhoto and iMovie appeared once again and I clicked accept once again but it didn't install and disappeared from the purchases list. it says these apps have been assigned to your Apple ID and is available in your Purchases. but it disappears. I delete the plist again and again and it reappears and when i click click accept the same thing happens all over again.

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