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HELP! I tried installing new printer software. The progress screen stayed at 0% so I forced quit. But the installing drivers screen remained. I manually shut off the computer. When I restarted it went from start up screen to terminal with multiple errors.

The final message says (my-name-computer):/I have no name!

I tried safe start but it just shuts down after the start ip screen.

I tried starting with the OS disk in but didn't help.

Please someone help!

MacBook Pro, Mac OS X (10.4.2)

Posted on Jun 25, 2012 8:57 PM

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Question marked as Best reply

Posted on Jun 25, 2012 9:34 PM

Hi , and a warm welcome to the forums! 🙂


Could be many things, we should start with this...


"Try Disk Utility


1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."


http://docs.info.apple.com/article.html?artnum=106214


Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.


(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)


If perchance you can't find your install Disc, or are running 10.7+, at least try it from the Safe Boot part onward.

6 replies
Question marked as Best reply

Jun 25, 2012 9:34 PM in response to Lmemac79

Hi , and a warm welcome to the forums! 🙂


Could be many things, we should start with this...


"Try Disk Utility


1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."


http://docs.info.apple.com/article.html?artnum=106214


Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.


(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)


If perchance you can't find your install Disc, or are running 10.7+, at least try it from the Safe Boot part onward.

Jun 25, 2012 10:10 PM in response to BDAqua

Thank you so much! First for answering so quickly and also because I was at least able to get past the terminal screen. I had no idea I was suppose to hold down C with the install disk...

HOWEVER..

I did the disk repair. It came back with Error: The underlying task reported failure on exit.

It says the volume can not be repaired.


What do I do now???

Jun 25, 2012 10:15 PM in response to Lmemac79

Oh Oh, you may need a stronger Disk Repair tool, or the DRive may be dying! 😟


You must repair the HD, your best bet is likely DiskWarrior.


BTW, you might enjoy these DiskWarrior review/recommendations...


http://discussions.apple.com/thread.jspa?messageID=9645801&#9645801


http://discussions.apple.com/thread.jspa?messageID=10541019#10541019


http://discussions.apple.com/thread.jspa?messageID=11918925&#11918925


http://discussions.apple.com/thread.jspa?messageID=12684129#12684129


http://discussions.apple.com/thread.jspa?messageID=12744794&#12744794


http://discussions.apple.com/thread.jspa?messageID=12912879#12912879


You must repair the HD, if Disk Utility or fsck should fail to repair it, your best bet is DiskWarrior from Alsoft, you'll need the CD to boot from if you don't have another boot drive...


http://www.alsoft.com/DiskWarrior/


Your best bet is DiskWarrior, you need the CD/DVD though.


http://www.alsoft.com/DiskWarrior/


But others that may work…


Drive Genius…


http://www.prosofteng.com/products/drive_genius.php


TechTool Pro…


http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83

HELP! I tried installing new printer software. The progress screen stayed at 0% so I forced quit. But the installing drivers screen remained. I manually shut off the computer. When I restarted it went from start up screen to terminal with multiple errors.

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