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Flickering Retina Display

Hello,


displaying e.g. a neutral grey background, my retina display starts to flicker.

some grey websites "flicker" as well.


it is not related to display brightness.


anyone else with this issue?

MacBook Pro (Retina, Mid 2012), Mac OS X (10.7.4)

Posted on Jun 26, 2012 2:29 AM

Reply
54 replies

Jul 1, 2012 6:06 PM in response to mexicanclaudio

I had a flickering issue. When I would raise my brightness/backlight/volume, the grey box displaying the levels that shows on-screen started to flicker as it was fading. I've not been able to have that happen again. No other video anomalies so far, no ghosting, etc. I've had the display on for about 20 hours since getting it yesterday, so no issues other than the flicker.


Bryan

Jul 16, 2012 7:25 PM in response to Coregts

Try taking a number of photos or even a video of your screen to take to Apple. I don't know if something like ScreenFlow would record what's actually happening, but it's worth a try (I got ScreenFlow in a MacUpdate package for $49 - along with a number of other very useful utilities - including Parallels desktop).


I believe that ScreenFlow has a free trial - try and see if it will capture what your screen is doing.


Clinton

Jul 17, 2012 4:43 AM in response to snafroth

Just did a reinstall with command+R. Restored from my backup (Time machine). The problem is stil there....


It is worse when connected to my thunderbold 27 apple screen. I also have a ghost image white line on top of my screen (thunderbold). The windos are moving very slow and i got a lot of restarts due to error.


Last day the Apple store told me that there is nothing they can see..... My old Air Mac is faster and smoother.

It does not make sense at all.


On my 14th day today and going back to the store.

Jul 17, 2012 6:11 AM in response to Coregts

You should have returned for a refund if they didn't replace it for you. I know it's a pain in ... to wait all over again but if you are not satisfied with what you bought Apple gives you the chance to refund it without question.


Note: I'm not sure if you are within 14-day policy I think you can even replace it with another one without any question! No need to see what people in the store do or say. I'm not sure on this one if someone knows I'd be thankful.

Jul 17, 2012 8:21 AM in response to Maziyar

SOLUTION WORKAROUND that worked for me > Set Energy Saver > 'Display Sleep' to "NEVER"


I used the following WORKAROUND to solve this screen-flicker/frozen/window-repainting problem on my Retina MBP:


Workaround Highlight:

Essentially, I configured "Energy Saver" settings so that the display can NEVER go to sleep. Yes this sounds drastic, but it is a workaround that works for me and really is EASY to use.



Specifically, I set the following:

1) Goto System Preferences > Energy Saver

2) Set "Display Sleep" to "Never" for BOTH "Battery" and "Power Adapter"


Since doing this, I have not had ANY problems with flickering or windows not re-painting etc. This has been over a week now of screen/display problem-free computing on my Retina MBP.


Problem Symptoms Highlight: The problem seems to happen when the Display comes OUT of sleep mode. The display seems kind of frozen and when I drag windows around the fragments of the screen flickers. I'm talking about the SYSTEM being ON the whole time and just the display going into and then out of sleep mode. (e.g. Time passes, screen goes blank, then when I do something like click the trackpad to 'wake up' the screen, the display problems occur with flickering, frozen fragments of screen and window-repainting problems/flickering when I drag windows around.)


THUNDERBOLT specific Issues: Also, using a THUNDERBOLT Port for an external display OR Ethernet cable adapter OR external hard drive seems to exacerbate the problem and the display problems then happen MORE frequently for me...as in EVERY time I come out of display sleep. So, now I just NEVER go into Display Sleep and that has fixed the problem for me in a 'workaround' fashion.


To be clear, since I started using the Display-Never-Sleeps workaround:

o I have NOT seen these screen frozen/flickering and window dragging/repainting issues at all

o I have never seen these issues/problems when coming out of SYSTEM Sleep, before or after using the workaround. These problems have only happened to me when coming out of display sleep.


When I need to leave my laptop ON and walk away, and therefore I want the screen to be blank/black to save power and/or avoid burn-in while I'm away, I simply manually decrease the display brightness to a black screen.


I know that this sounds terribly un-sophisticated....but then I did say it is a "Workaround". Once I got used to doing this (manually decreasing/increasing the display brightness because the display is configured to NEVER go to sleep) for a day or so, it became kinda second nature for me, not a big deal, and I have been able to use this 'workaround' to avoid the display problems described in this forum.


I hope this helps.

Flickering Retina Display

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