How do you make a new folder in mail?

Question

Level 1

8 points

How do you make a new folder in mail?

Cannot seem to make a new folder when Manuel says to hit mailboxes and then edit then new folder, no new folder is lister to tap on

iPad, iOS 5.1.1

Posted on Jun 26, 2012 12:03 PM

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Answer 1

Demo

Level 10

166,633 points

Jun 26, 2012 12:05 PM in response to Juler01

You must have an IMAP email account.

If you go to your email account in the Mail app and look at the window where your inbox, trash folder and sent folder are - if there is an Edit button at the top of the window - tap that and then tap Add Mailbox at the bottom.

If the Edit button is not there - you cannot create folders on the iPad. Your email account is not IMAP. Only IMAP email accounts can create folders on the iPad. Any folders that you would already have in an IMAP account would sync to the device as well.

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Answer 2

Juler01 Author

Level 1

8 points

Jun 26, 2012 12:09 PM in response to Demo

The edit button is ther but there is no add mailbox at the bottom.....how do I know if my email is imap?

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Answer 3

Demo

Level 10

166,633 points

Jun 26, 2012 12:19 PM in response to Juler01

Copied from my post above......

If you go to your email account in the Mail app and look at the window where your inbox, trash folder and sent folder are - if there is an Edit button at the top of the window - tap that and then tap Add Mailbox at the bottom.

Look in your mail account - the specific email account - the window where you can see your inbox, sent folder and trash folder for that account. If there is an edit button at the top of that window - right above those folders - then you have an IMAP email account. If you don't have an IMAP account, the edit button will not be there.

Are you sure that you are not already in the inbox for the account?

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