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Can't connect iPhone 3GS to iTunes. Says "iTunes could not connect to this iPhone. Could not allocate a resource." Help!

Since getting my iPhone 3GS just a few months ago, I have never been able to connect to iTunes. I was getting a strange error code, but when I tried again today, I got this message instead, "iTunes could not connect to this iPhone. Could not allocate a resource." I have had this phone for months now, but have never connected it to iTunes, and would REALLY like to so I can back things up. Anyone know how I can fix this?! I need help! I have tried plugging into EVERY USB on the back of my iMac. The same thing happens in each one. I've also tried unlugging ALL other peripherals, and still nothing. It's getting frustrating!


Oh, and FYI, the phone connects just fine to iPhoto. Go figure! Anyone have any ideas?!

iPhone 3GS, iOS 5.1.1

Posted on Jun 27, 2012 12:05 PM

Reply
17 replies

May 18, 2015 12:11 PM in response to pala9801

With all due respect to Benxine, I found that nothing described helped to solve my issue. I tried the following and have documented it here in order to potentially help some others.

BOTTOM LINE: I had to reinstall the OS to solve the issue


Original issue described below:

I cannot connect my iPad to iTunes and receive the error "iTunes cannot connect to this iPad. Could not allocate a resource". Same for my iPhone but the error reads "iTunes cannot connect to this iPhone. Could not allocate a resource". It shows the triangle caution sign with an exclamation mark and the iTunes logo with the error message.


The basics:

iPad is running iOS 7.1.2 and iPhone is running iOS 8.3 (each has own iTunes library)

Mac is running OS 10.9.5

iTunes is version 12.1.2.27



Tried different cables. Issue still exists


Rebooted Mac as well as both iPhone and iPad. Issue still exists


Added the “lockdown” folder as it was missing. The file /var/db/lockdown is empty except system configuration folder. Issue still exits. Please see note below ***


Started in safe mode and have the same issue.


Download and reinstalled iTunes (12.1.2). Issue still exists.


Deauthorized/reauthorized computer. Issue still exits.


Backed up iPad to iCloud and reset the iPad to factory settings. Restored from iCloud backup. Issue still exists.


Created new iTunes library for iPad. Reset iPad to factory settings. Basically, made it a new iPad. Same issue.


Looked for file com.ghughes.wifisync.root.plist in Library>Launch Daemons but it was not there so could not throw it away. Same issue.


Looked for Wi-Fi Sync folder in Library>Application Support folder but it was not there so could not throw it away. Same issue.


When iPhoto opened (as it should when a device is attached either iPad or iPhone), it gave an error message “Photos on the device <name of device> cannot be imported because the device is locked with a passcode” “you must unlock device to import them” BUT THIS IS INCORRECT as the iPad has no lock or passcode.


The "trust computer" is hit on the device yet nothing changes.


***PLEASE NOTE that when looking at my other MAC computer that sinks other family devices fine (also running 10.9.5 and iTunes 12.1.2.27), there is no /var/db/lockdown file on that computer......


Searched the internet and found so-called solutions but none of them worked. I do not understand why one cannot reset a device to factory settings and then start from scratch. It tells me that something is wrong with iTunes or the OS. I do not want to reinstall the OS but I fear that is the next step.

Ultimately, reinstalling the OS solved the issue.

Hope this helps those who did a google search and landed here first as I did.

😎

Can't connect iPhone 3GS to iTunes. Says "iTunes could not connect to this iPhone. Could not allocate a resource." Help!

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