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my computer won't turn on

I was using my computer last night and it was working fine then i shut it down and tried to start it back up and it wouldnt turn on...not even a sound....anyone have any suggestions?

iBook G3, 30GB Hard drive, 640mb memory, 800Mhz, Mac OS X (10.3.2), 14in screen

Posted on Mar 16, 2006 5:58 PM

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23 replies

Jun 15, 2006 6:48 AM in response to Karl On Sea

This sounds like it could be the logic board. If it is, and you have access to another Mac with FireWire, you may be able to get the iBook to remain responsive in FireWire Target Disk Mode long enough so you can retrieve your data by this method:

If the iBook is on, shut it down and wait 30 seconds (or longer). Pick it up in your left palm to the left of the trackpad and squeeze the case there between your palm and left thumb as you push the power button and key combination to start up in FireWire Target Disk Mode. Do not let up the pressure on the case. Continue applying this pressure as you save your data to the other Mac. If you let up and the iBook dies or freezes, you will have to start over, allowing it to rest several hours or overnight before beginning again.

If you determine that it is the logic board, you can follow the instructions elsewhere in this thread to explore repair options under the iBook Logic Board Repair Extension Program.

Let us know how things go.

Jun 15, 2006 11:15 AM in response to hagedorns3

RE: hagedorns3::computer won't turn on..

Craig here.. I just experienced the same situation. I'm on a family vacation.. Have work to do.. Was using the ibook and after a shut down.. Couldn't revive it the following morning. I've gone through all the PMU reset steps from Apple support article.. Nothing.. Battery shows strong 4 green lights. AC power shows strong green. Logic board was replaced once before. Similar issue. Dejavu? Trouble in Paradise..

Jun 15, 2006 12:34 PM in response to Craig.Anderson

Hi, Craig. Welcome to Apple Discussions.

AC power shows strong green.

All this means is that it isn't charging. When things are working right, it isn't charging because the battery has a full charge (and, with the four green lights, it sounds like this is probably the case with yours, currently).

If the logic board was replaced less than 90 days ago, it will be under a repair warranty.

If you've truly gone through Apple's Knowledge Base article on troubleshooting portables that won't turn on or start up and done everything suggested there, you are probably going to have to take the final step and look for a service provider.

Good luck.

Jun 16, 2006 1:35 AM in response to erin.k

Hi, Erin. Welcome to Apple Discussions.

Can you get a second replacement logic board from apple if this is the problem?

Yes, you should be able to have it replaced again as long as it was originally purchased less than three years ago. (You do NOT have to be the original owner.) Mine has been back three times for a logic board replacement.

http://www.apple.com/support/ibook/faq/

Apple phone contacts:
http://www.apple.com/contact/phone_contacts.html

Good luck.

Jun 16, 2006 5:26 PM in response to Action Jackson: Band Nerd

Did it have the symptoms listed on the iBook Logic Board Repair Extension Program FAQ page before it quit working entirely?

If so, it may qualify for the program.

Have you tried restarting it while squeezing the case to the left of the trackpad? Sometimes it will start up when you squeeze it there if it is the logic board at fault.

Jun 28, 2006 2:07 AM in response to Action Jackson: Band Nerd

Yep this is what I am discovering. I had my ibook checked - diagnosis is that it is a logic board problem which needs replacing. My computer is covered by the scheme; the part is covered by the scheme; BUT because it isn't a listed problem Apple won't replace it for free. This seems rediculous to me. Obviously they need to change the list to incorporate all logic board faults. Mine was only replaced 10 months ago and it's given up the ghost already. It makes no economic sense for me to pay for this - it's half the price of a new computer.If there are any helpful suggestions out there I would be pleased to hear....

Jun 28, 2006 2:18 AM in response to erin.k

Obviously they need to change the list to incorporate all logic board faults.

No, Erin. The only logic board faults that occur in sufficient number to warrant such a program is a specific fault. However, since yours initially had that specific fault and was replaced with a logic board that failed in this new way, you may want to call Apple again. Ask for Customer Relations (NOT Customer Service), and plead your case that if the original logic board had not failed with the covered fault, you would not now have this logic board that has failed in this different way.

Good luck.

my computer won't turn on

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