Unable to sync ipad with itunes. Message appears "ipad could not be synced because sync session failed to start" I am able to sync my ipod, though. Unsure if related but I am not able to download itunes update either. Pls help

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Level 1

5 points

Unable to sync ipad with itunes. Message appears "ipad could not be synced because sync session failed to start" I am able to sync my ipod, though. Unsure if related but I am not able to download itunes update either. Pls help

Unable to sync ipad with itunes. Message appears "ipad could not be synced because sync session failed to start". I am able to sync my ipod though. Unsure if related but I am not able to download itunes update either. After clicking on download button, nothing happens. Please help

iPad, iOS 5.1.1

Posted on Jun 28, 2012 1:37 AM

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Answer 1

mende1

Level 10

93,538 points

Jun 28, 2012 1:41 AM in response to ekisobe

You can download iTunes 10.6.3. After you update, try again

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Answer 2

Jun 28, 2012 2:03 AM in response to ekisobe

Download iTunes from http://www.apple.com/itunes

Then install it. If the problem persists then try to reboot the Mac/pc.

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Answer 3

Jun 28, 2012 11:49 AM in response to ekisobe

Try this.

STOP iTunes.

Plug your gadget into the USB port.

START iTunes.

If it starts automatically, STOP it and RESTART it with the gadget plugged into the USB port.

I dunno why, but it works for me!

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Answer 4

ekisobe Author

Level 1

5 points

Jun 28, 2012 4:22 PM in response to mende1

Hi,

Thanks for your help, but it didn't work. Someone suggested about the back up function. I tried that and back up doesn't start either. Thanks

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Answer 5

lllaass

Level 10

210,411 points

Jun 28, 2012 4:25 PM in response to ekisobe

Try:

Sync Session Failed to Start iTouch iOS5: Apple Support Communities

iphone could not be synced sync session failed to start...: Apple Support Communities

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Answer 6

ekisobe Author

Level 1

5 points

Jun 28, 2012 4:47 PM in response to mende1

What does a power reset do? Will I lose all data on my ipad? If that happens I wouldn't be able to get it back because of syncing problem, correct? I have added data which hasn't been synced to itunes yet.

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Answer 7

ekisobe Author

Level 1

5 points

Jun 28, 2012 7:20 PM in response to mende1

Hi,

Thank you for responding. I have tried that but didn't work. I also have tried resetting ipad and that didn't work. My ipod syncs good but my ipad won't sync. It won't even do the back up function from itunes ? What could possibly wrong with my ipad ? Could it be an app?

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Answer 8

kdsc

Level 1

0 points

Jul 16, 2012 8:01 PM in response to ekisobe

I had the same problem with my iPad 2. Tried everything suggested by others but nothing worked. Finally this is what solved it.

1) Eject and unplug iPad. Restart MacBook Pro (OS X 10.6.8). Update iTunes to version 10.6.3 via Apple/ Software update.

2) Plug in iPad. Start iTunes (obviously 'failed to sync' message will appear). Select device on iTunes. On Summary page do a restore of iPad. It will ask you if you want to backup your iPad. Choose to backup. You will need a fast internet connection because it will update the iPad software to the latest version before restoring.

3) Choose to restore from backup.

4) Finally do a sync.

This worked for me finally after a day of trying all other methods.

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