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Is iTunes Match down for others? Not responding...

iTunes Match keeps telling me "there was a network connecton problem, please try again later..."


Is anyone else having problems accessing it? Lord I wish I could send Apple a bill for all my lost productivity futzing around with the beta bugging software.


WWSJD?

Posted on Jun 28, 2012 2:03 PM

Reply
178 replies

Jul 17, 2012 6:34 AM in response to Pinkpanther1971

It was very slow last night on my Win7 box in the US, and I was getting 4002 errors. Had to switch to another system and it worked after about 45 minutes (one song updated / matched). Trying again this morning and it's very slow again -- 10 minutes so far "Sending Information to Apple".


Time to call 'em! 🙂

Jul 17, 2012 7:16 AM in response to Stephen Banks

*ATTENTION* I have found a fix for the problem!

Credit Taken at mainstone@me.com


Step One click top right to view your account

Step 2 : De-authorize your computer from icloud

Step 3 : re-activate iTunes Match

Step 4 top right sign back in to your itunes account

Step 5: Get itunes match syncing your music again

Step 6 : Click okay if it asks would it like to stop syncing another computer and sync this one (Must be a glitch)


ALL 'SHOULD' WORK Perfectly


Hope this works

mainstone@me.com (email & iMessage)

Jul 17, 2012 7:24 AM in response to Lucozade97

Worked for me as well (was just on the phone with an Apple rep). I did this last night and it didn't work, but today it did.

Lucozade97 wrote:


*ATTENTION* I have found a fix for the problem!

Credit Taken at mainstone@me.com


Step One click top right to view your account

Step 2 : De-authorize your computer from icloud

Step 3 : re-activate iTunes Match

Step 4 top right sign back in to your itunes account

Step 5: Get itunes match syncing your music again

Step 6 : Click okay if it asks would it like to stop syncing another computer and sync this one (Must be a glitch)


ALL 'SHOULD' WORK Perfectly


Hope this works

mainstone@me.com (email & iMessage)


I also turn off Genius and turn on, as it's needed for iTM. This should be standard procedure whenever things get "stuck" and I went from sitting at "Sending to Apple" to matching within 60 seconds, at least this morning.

Jul 20, 2012 4:26 AM in response to phatty82

After you sync your library in your work PC, the songs in your work PC will be added to iCloud and will not override the songs previously synced with your personal MAC. I have already synced libraries in 3 computers and it works fine. However, you should have noted from the others' comments that the iTunes Match would be down from time to time. Please be patient.

Jul 20, 2012 6:50 AM in response to Wallace Wong

i had this working - home mac, work pc, all digital kombayah.


now itunes on the work pc, even after remove and re-install, requests sign out of itunes store.

i sign back in, turn on match and itunes either crashes, hangs on the first step of match, or gives this error message:


iTunes Match is matching a library from another computer.

Only one library can be matched at a time. If you continue, the other iTunes Match session will be stopped, and this computer's library will be matched instead.



That's horrifying. I don't need to upload any music from this computer, I just want access to everything already in Match.


and why should i be patient? my music collection isn't accessible today the way it was yesterday!?!

Is iTunes Match down for others? Not responding...

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