HP Scanjet 3800 support by OS X

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HP Scanjet 3800 support by OS X

HP email support in the US says that OS X does not support the Scanjet 3800 but the specification for that model on the HP UK website says 10.2 and above and that there is a Mac software CD in the box. Does anyone in the UK have this working - particularly the 35mm slide scanning function?
Jeff

G4 PowerBook Mac OS X (10.4.5)

G4 PowerBook, Mac OS X (10.4.5)

Posted on Mar 17, 2006 4:03 AM

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Answer 1

Jeff Reeves Author

Level 1

48 points

Apr 3, 2006 2:00 PM in response to Jeff Reeves

I decided to buy an HP Scanjet 3800 anyway so I can answer my own question. HP Image Zone software on my OS X 10.4.5 recognises the scanner and scans A4 ok but the Transparent Materials Adapter (TMA) is not recognised and is probably defective. The unit has gone back to the supplier for repair.

I have to admit that I assumed than an all-in-one printer/scanner/copier would scan 35 mm slides, but I now see that slides have to be illuminated from the back.

I am sure I am not the only one as dumb as this and the publicity material does not say clearly that if you want to scan slides/negatives you have to have a scanner with a TMA.

Jeff

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