Instagram is not working, but my Internet connection is OK and working.

Instagram is the only app that doesnt work over wifi on my iphone and ipad mini????

Any help would be great!

Thanks

Have you update the App recently? Reinstalled the app?

I can thry that. I hooked a new router and than the problem happened.

LISTEN UP FOLKS BECAUSE I HAVE THE SOLUTION TO THIS PROBLEM. THIS WORKS WITH IPHONES ONLY THAT HAVE "AIRLINE MODE" FOR INTERNET CONNECTIVITY. DONT ASK WHY THIS WORKS, IT JUST DOES. MOST OF YOU HAVE A WIFI LIKE ME AND I WENT IN CIRCLES TILL I FOUND OUT HOW TO LOAD PICTURES AND OTHER THINGS WITH MY IPHONE. CUT TO THE ANSWER NOW. GO TO 'SETTINGS' PICK AIRLINE MODE AND WAIT 1 MINUTE AND THEN SWITCH BACK TO WIFI MODE AND VOILA THE PROBLEM IS OVER. I HAVE TO DO THIS WITH A CARD GAME I PLAY AND ALSO INSTAGRAM SO IT WORKS WHENEVER YOU GET THE MESSAGE 'COULDN'T REFRESH FEED OR SOME OTHER THING THAT SAYS YOUR WIFI IS DOWN. IT IS NOT. YOUR WIFI DOES NOT GO DOWN MUCH AS YOU KNOW. FOR SOME REASON MY FIX WORKS SO JUST TRY IT. AIRLINE MODE FOR 1 MINUTE DOES THE JOB. CHEERS

Try deleting instagram and then go and download it again

Hi, I had the same problem on my iPhone, I went to settings, moblie data then found my Instagram was turned off (even though I've never turned it off) so if anyone has the same problem check this first. Thanks foggy.

Contact Instagram/go to their support site

did that first but nothing worked & they didn't get back to me but like I said I've got it working now by I went to settings, moblie data then found my Instagram was turned off (even though I've never turned it off) thanks

You need to try and open safari or google and then it should work. Or your cellular data is turned off on Instagram through settings. Go to settings: Instagram and check if cellular data is on or off - turn on