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My new iMac computer won't read my Canon 550D camera? Please help.

I am trying to transfer my photo's from my Canon EOS 550D to my new 21.5" iMac but when I plug my camera into my computer, via USB chord, it just says "No camera found". I have installed the Mac compatible software onto my computer that came with my camera. This software included the following:

  • Camera Window
  • Canon MOV Decoder
  • Canon MOV Encoder
  • Digital Photo Professional
  • EOS Utility
  • Image Browser
  • Movie Uploader for YouTube
  • PhotoStitch
  • Picture Style Editor

I am a Photography student and I am becoming very frustrated with the fact I can't do anything with my photo's as I bought the iMac soley for Photography and Music.


Can someone please help me solve this problem.


Cheers,

G.

iMac (21.5-inch Mid 2011), Mac OS X (10.7.2)

Posted on Jun 29, 2012 10:25 PM

Reply
Question marked as Best reply

Posted on Jun 29, 2012 11:10 PM

The followng was suggested by another poster...



MartinR


The Canon EOS Utility should enable you to download both stills +and video+ from your 550D.


I don't think you will see the camera on the desktop or in the Finder (My Canon cameras never show up on the desktop or Finder when I connect & download, but Image Capture and iPhoto both communicate with the camera and download images & video. I never installed the Canon utility.)


The EOS Utility should see the camera and from there you should be able to download stills and video to your hard drive. +Is this working or not?+







The following discussion threads may be of some help to you, click on the links below to be directed to them...



https://discussions.apple.com/thread/2395143?answerId=11362461022#11362461022


https://discussions.apple.com/thread/2379552?start=0&tstart=0

2 replies
Question marked as Best reply

Jun 29, 2012 11:10 PM in response to ggdaniell13

The followng was suggested by another poster...



MartinR


The Canon EOS Utility should enable you to download both stills +and video+ from your 550D.


I don't think you will see the camera on the desktop or in the Finder (My Canon cameras never show up on the desktop or Finder when I connect & download, but Image Capture and iPhoto both communicate with the camera and download images & video. I never installed the Canon utility.)


The EOS Utility should see the camera and from there you should be able to download stills and video to your hard drive. +Is this working or not?+







The following discussion threads may be of some help to you, click on the links below to be directed to them...



https://discussions.apple.com/thread/2395143?answerId=11362461022#11362461022


https://discussions.apple.com/thread/2379552?start=0&tstart=0

My new iMac computer won't read my Canon 550D camera? Please help.

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