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Retina Macbook Pro - USB 3.0 not working properly?

Hello,


It seems that there is some problems with USB 3 hard drives. I have a NewerTechnology Voyager Q. The drive mounts to the rMBP, but I recieve lots of errors when trying to access the content on it. Just wanted to report this issue.

MacBook Pro with Retina display, Mac OS X (10.7.4)

Posted on Jun 30, 2012 8:27 PM

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Posted on Jun 30, 2012 8:33 PM

There seems to be an issue with all MBP-R's and some USB 3 drives - either the drive isn't recognized at all, the drive is recognized but copies files at USB 2 speeds, or the drives will simply not read/write properly - the latter seems to be your case.


It seems to be an Apple problem with the USB 3 ports which will likely be fixed by a firmware/software update. If I were you, I'd certainly file a bug report with Apple. I would also call vendors such as LaCie and OWC to see if they have USB 3 drives that are actually working with the MBP-R.


Sorry I couldn't be of more help - your problem is one that has many threads going...


Clinton

48 replies

Dec 11, 2014 12:50 AM in response to JoshRoedaMacUser

I just got a new Retina MBP, the newest model from July 2014. I also have a Voyager Q. This is the first time I had a USB 3 Mac, so this is the first time I'm trying out USB 3 from the V Q. I'm having the same problems as others have posted here.


I have access to a Windows machine running XP. I know ABSOLUTELY NOTHING about Windows. Would anyone be so kind as to post an idiot proof set of directions on how to perform this update? Thanks so much!

Jun 27, 2015 10:31 AM in response to bewillia

I am late to the party, but I (roughly) followed the instructions from bewillia.


I used WMWare and Windows 7. I connected my Voyager Q to my MBP-R with an old USB 2 hub. I had to reformat the disk in my Voyager Q with Windows to get it to work (the FAT formatting from Disk Utility caused the firmware updater to get hung up when something in Windows jumped in saying the disk needed reformatting). I had to manually reconnect the disk to VMWare 3 times during the firmware update. Asking VMWare to remember to connect the device to Windows did not work. My guess is that this is due to changes to the device id during the firmware update. Everything seems to be working great now.

Retina Macbook Pro - USB 3.0 not working properly?

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