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My iPhone photos have disappeared!

I just did a long trip in Europe and had a whopping 9,000 photos on my iPhone 4S, iOS 5.1.1. A couple of days ago, the phone started acting funny when I took video (cutting it off after 30 seconds, for example and rebooted) and slowed to a crawl when I was taking pics. It would sometimes just restart on its own. I still had 2GB left on my phone.


To make some more space, I turned off Photo Stream. About two hours later, I went to edit some photos and the phone restarted on its own. When it came back on, all 9,000+ photos (and my folders) were gone.I took a screenshot of the empty photos section, now that's the only picture in there... When I go into Settings/General/Usage, it indicates I still have 2GB available on the phone, which leads me to believe the photos are on there somewhere (or it'd be more like 20GB+ available).


Any help is appreciated. I'd sure love these pics back... Thanks!

iPhone 4S, iOS 5.1.1

Posted on Jul 1, 2012 8:17 PM

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Posted on Jul 20, 2017 7:41 AM

User uploaded fileranders4Jul 1, 2012 8:32 PM in response to johndeguzman

User uploaded file Level 9 (63,063 points)

Jul 1, 2012 8:32 PM Re: My iPhone photos have disappeared!in response to johndeguzman

You could always try force closing the Photos app and resetting your phone: double-tap the home button, locate Photos in the list at the bottom, tap and hold it until it wiggles, tap ➖ to close it, finish by tapping the home button. Then reset the phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), then release.

I tried this and at first it didn't seemed to have worked fully. When it had reseted the phone only about 600 of my 9000+ images were there, I worried for ages but then after about 5-10 mins its just started to restore all of my images by its self, with a circle wheel at the bottom saying 'Restoring...' and now its slowly restoring all my images of 2 years.

About 15 or so minutes later and all my photos have been restored, I have closed the photos app and reopened it and even turned my phone off and on again and they are all still there.

Just to clarify for people as this first post was done in 2012 its July 2017 and I have a Iphone 6s+ with ios 10.2.1.

P.s Before I did this tactic I had read on a later post about deleting apps for memory... it didn't work and so I looked at the earlier posts and saw this one. I however don't know if the deleting of the apps helped towards the outcome I achieved overall or not.

43 replies

Sep 2, 2016 9:47 PM in response to johndeguzman

If you have turned photo stream off then all the pictures you took prior to turning it off will be gone. Its on your iCloud. turn it back on and you should see them again.


This happen to me once when i turned my photo stream off. Thats why I don't use it because if you don't have data you lose the pictures and if you turn off photo stream you lose the pics.


Good thing is they aren't lost forever though.


Rob

Oct 9, 2016 3:09 AM in response to johndeguzman

Yes, there are three ways to recover deleted or missing photos from iPhone

Method 1

Open Photos on your iPhone, select the Albums tab, and view the Recently Deleted album to check if the missing photos are there or not. This will contain pictures deleted in the last 30 days. If they are there, just select them and click “Recover” in the bottom right and confirm the recovery by tapping “Recover Photo” tab.

Method 2

If you have backed up your iPhone to iCloud before missing, you can also restore missing photos from iCloud backup. Don’t sync your iPhone with iCloud after you missing photos. Before you do this, first, you should check your last iCloud backup time.

And the Apple support link will show you how to restore iPhone from iCloud backup. Restore your device from an iCloud or iTunes backup

Method 3

If the above two methods don’t work, the last method you should try is a third-party data recovery software. Once you found your photos deleted accidentally, do not continue using your iPhone before recovery. You can read the guide here: Photos Disappeared from iPhone

Dec 4, 2016 9:54 AM in response to johndeguzman

I have had the exact same thing happen to me.


phone was running low on storage, becoming slow when I open app;s etc.


I take 1 photo and my entire Photo albums (30GB worth) disappears.. I can not see it in Settings>General>About BUT I can see storage space being used for it in Settings>Storage&Icloud usage>Manage storage>Photos & Camera 31.64 GB.


What I have tried -


1. to back up to laptop (bombs out - error as "iPhone disconnects" - yet it doesn't...

2. to sync to iTunes (bombs out - same as above)

3. to sync to icloud (but that's limited to 5Gb - did not buy extra storage)

4. taken it to istore - could not assist


ANY Help out there? except to lose all my photos...

Dec 10, 2016 3:03 AM in response to NicoleV12

I am having this problem currently (and it is almost 5am and many tears have been shed). I noticed a few days ago--12/7/16--while taking videos of my dog, the video simply stopped filming but didn't make the sound like it had ended, and my storage wasn't full (I don't think). The video appeared as a blank white screen, then loaded and at the end, it cut off before the video was finished. This is when I started worrying about my phone.


Tonight, my photos simply disappeared. My phone started running really slowly (swiping between screens, opening apps, etc.) and a black screen with a loading wheel appeared, then the lock screen passcode screen with the keypad showed up. I turned on my phone, opened photos, and it said there were 0 photos. Eventually they started loading, and it kept shutting off again, but if I was patient, they got very close to loading up to recent months, but mind you I have 11k+ photos/videos on my phone, and I only noticed it load around 8k before it quit out. Every time I open the photos app, it gets really slow and then quits, leaving me with 0 photos and 1,000,000 anxiety.


I have software version 10.0.1. I am too nervous to update it to the newest version (though I have downloaded it, could this have caused a problem???). If I go to Settings>General>Storage>Manage Storage, it says I have 40.43GB of photos on my phone.


I thought I backed my phone up a few days ago (which is when I downloaded the new software version), but there wasn't enough space on my computer to back it up. So my last backup is from September (three months ago).


I tried backing up my phone again, but after asking me whether I wanted to sync contacts (so yes this means I have synced my phone which I read I shouldn't do after losing photos, oops), it said "could not back up iPhone because iPhone has been disconnected" but it wasn't disconnected, the wire wasn't broken or anything. I tried multiple times and a different wire, same result. I am too nervous to do anything else.


PLEASE help. I am in shambles over these past 3 years worth of photos. I am honestly questioning my life's worth and whether or not I should be alive right now. Lol honestly please help me before I off myself due to meaningless media-related stress



Tl;dr: lost all 11k+ photos on my iPhone, but they're still there (the storage is still being taken up); can't backup phone because it says it is "disconnected" even though it isn't; haven't updated to new software but it is downloaded to my phone; very scared and upset and wanting to die help thank you

Dec 13, 2016 7:26 AM in response to alliwhit43

Having same problem. Phone has been low on storage, would time out and show the black screen with wheel. This Koenig I was moving videos off my phone to free up space and suddenly noticed most of my photos are gone, but the space is still used like they are still there. Rebooted phone and nothing. Where are my photos?!

My iPhone photos have disappeared!

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