Previous 1 2 3 Next 102 Replies Latest reply: Nov 28, 2015 6:21 PM by sveiks23
stedwick Level 1 (0 points)

For the past few days I've been unable to download any apps from the App Store on my iOS devices, including the iPad and iPhone. I click "install", it asks for my password, it goes back to the home screen and the icon pops up and it says "waiting…" underneath, and then nothing ever happens. It's just stuck on waiting forever. It's basically what you would expect would happen if the store was down or my internet was down, except neither is the case.


I called Apple support and the only thing they had to offer was to do a factory reset on both my iPad and iPhone. I'd rather not do that because it's a pain. Plus, how can it be a hardware problem when it's happening on BOTH of my devices? It sounds like a problem with my account on their end, but they had no idea.


Has this happened anybody else? Anybody have any ideas?


For the record, I can still download apps onto my computer in iTunes and then sync those apps to my devices, I just can't download apps directly from my devices. Very strange.


Thanks for any help you guys can offer! =)



iPad (3rd gen) Wi-Fi + Cellular, iOS 5.1.1
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