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Downloading apps stuck on waiting...

For the past few days I've been unable to download any apps from the App Store on my iOS devices, including the iPad and iPhone. I click "install", it asks for my password, it goes back to the home screen and the icon pops up and it says "waiting
" underneath, and then nothing ever happens. It's just stuck on waiting forever. It's basically what you would expect would happen if the store was down or my internet was down, except neither is the case.


I called Apple support and the only thing they had to offer was to do a factory reset on both my iPad and iPhone. I'd rather not do that because it's a pain. Plus, how can it be a hardware problem when it's happening on BOTH of my devices? It sounds like a problem with my account on their end, but they had no idea.


Has this happened anybody else? Anybody have any ideas?


For the record, I can still download apps onto my computer in iTunes and then sync those apps to my devices, I just can't download apps directly from my devices. Very strange.


Thanks for any help you guys can offer! =)


Philip

iPad (3rd gen) Wi-Fi + Cellular, iOS 5.1.1

Posted on Jul 2, 2012 12:59 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2012 1:07 PM

I fixed it from another post: go into iTunes -> more -> downloads and look for stuck downloads there. It's non-obvious, but it's also not difficult. Delete all the downloads in progress in iTunes and then try downloading apps again.


I guess if you have one download stuck anywhere, it screws up all downloads everywhere.


Anyway, worked for me. Whew.

141 replies

Sep 14, 2014 9:17 AM in response to stedwick

Hi, I have an IPhone 5 and yesterday I wanted to access instagram but I got logged off and wasn't able to log back in again so I decided to try and delete the app. The problem is that when I tried to install it again I got the, "unable to download item please try again later" message. This has never happened before. I am also unable to log into instagram even on my laptop.


I tried rebooting all devices, logged out of iTunes, I changed my password and all of my software is up to date.


How can I fix this problem ?


Thanks 🙂

Sep 17, 2014 8:51 AM in response to stedwick

On my mid 2013 MBP retina, two games paused and were waiting. I tried a number of things without successes. Finally, I went to the App Store>Store>Check for unfinished downloads. Clicked on the app - a few seconds passed -maybe 10, then the the games started to download again.


other things i tried prior to the above.


1.turn wifi off then on.

2.restart

3.deleted files using Finder

Search for a likely file i.e., Batman Arkham City ( search for Batman or Arkham) then move it to trash.


You may have to use some or all of the above to get the result.

Jun 14, 2015 3:57 PM in response to stedwick

My issue: My iPhone 5s gave out. The sensor that senses your face next to screen while on the phone to black out the screen was bad. Phone screen didn't black out, my fat face would continue to push buttons. Took it to Sprint, they did what they could, ended up getting a replacement phone through the insurance plan. Backed my original phone through iTunes on my Macbook. Received the new phone, restored all my stuff through iTunes, no worries. Noticed that most of the after market apps had that "waiting" note next to them. I waited a day, nothing changed. Maybe if I saw something that said to restart the phone may have helped, but I didn't so I don't know if it'll work. I got an idea after reading some of this blog/response. Went to the App Store, all the way at the bottom to the right, tapped on "Updates". Noticed that the top 'thing' said purchases, with the bottom of the "P" as an arrow pointing down, thinking it was showing your apps. What I didn't notice at first, that there is an arrow pointing right meaning it's "selectable". clicked on it, and Voila!, it shows all the apps you've purchased, and the ones "waiting" have the little cloud symbol next to them. Just click on the clouds of the apps you want restored, and it's done. It will take time if there are a lot of them to be restored. Hope it helps.

Aug 17, 2015 1:18 AM in response to stedwick

I have now iOS 8.4.0 after downgrading from iOS 8.4.1.

When I tryied installed my backup, all apps were stuck "waiting" to be installed.

I tryed syncing over wifi, then with the Lightning cable, nothing...

Then I figured out to press and hold an app to make them all shake, and then tryied to sync like that over cable and that worked for me. Now all apps are being installed.


Hope this works!.

Aug 17, 2015 6:23 PM in response to stedwick

I tried every "fix" I could find, and nothing seemed to work. Finally, I went into my general settings for the AppStore, and turned off all updates. Then I had to go into itunes, where I have my iphone backed up. I removed all 5 apps that were locked (all due to "automatic" updates that would not install), then reinstalled them. I am still unable to update anything, but at least what I have works! I'll settle for that. I certainly hope that Apple gets the App install situation corrected in the near future, because not being able to update is irritating.

Aug 22, 2015 9:12 AM in response to stedwick

Not sure if this is a logical solution or just coincidence, but I was having this issue on my iMac for a game I was installing until I went Store > Check for Unfinished Downloads. Even though a pop-up came up confirming that I had no other downloads to queue, this somehow kickstarted my download again.


Can anyone confirm that this is a solution?

Nov 4, 2015 12:20 PM in response to stedwick

I had the same problem after getting a new iphone, restoring from iTunes backup, then updating the OS and updating individual apps. All on home wifi.


Somehow, many apps were stuck on "waiting" with no progress bar.


Solved it by simply running sync from iTunes. Must have been something that went wacky during my restore from backup.


All fixed now.

Jun 6, 2016 3:14 AM in response to Daphne chin

After everything else (which failed) I was able to delete the app in...

Settings -> General -> Storage & iCloud Usage -> Manage Storage

😼

To be specific - after deleting in storage management, the app was still on the home screen but without icon (and not "waiting" any more) so I deleted it again on the home screen.

Jul 4, 2016 3:06 AM in response to jbatesx2

Can't you download the apps on iTunes PC and Sync it? Or just reboot the iPad and try update again.


Make sure you are signed in with the same account that made the purchase. When you locate the app in the iTunes Store, you should see “install” or “Downloaded” instead of a price. Download the app or apps to iTunes on your computer.


Read more at: http://ipadhelp.com/iphone/iphone-ipad-apps-stuck-waiting/

Jul 30, 2016 10:18 AM in response to stedwick

Iphone *****! My iphone wont update ios. Wont install or update apps either!


Whenever i update my iOS it says try again later for more than 30 times.


and when i download apps and update the apps, it just stays in waiting... For many hours.


i thought Apple's iOS is great. Its true, its nice before. But now, infact it ***** now!


IM totally angry

Downloading apps stuck on waiting...

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