Itunes won't install and keeps popping up with an error, any ideas on how to fix this?

Alright so I had recently gotten an iPhone and it didnt recognize when i plugged it in. I tried a bunch of stuff and eventually deleted iTunes and anything along with it. When I tried to reinstall an error box kept popping up. And this happens EVERY time! I am really at a lost of what to do now because I really need iTunes back.

iOS 5.0.1

Posted on Jul 2, 2012 1:40 PM

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5 replies

Jul 2, 2012 1:59 PM in response to b noir

I'm not sure how to screen shot so i'll just type it.


An error occurred during the installation of assembly 'policy.8.0.microsoft. VC8O:CRT type= "win32-policy", version= "8.0.50727.4053", public key Token= 1fc8b3b9a1e18e3b processorArchitecture= "amd64"'. Please refer to help and support for more information HRESULT:Ox...

Jul 2, 2012 2:02 PM in response to Jordino

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.


Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?


If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

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Itunes won't install and keeps popping up with an error, any ideas on how to fix this?

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