Help! Purchased tab in app store disappeared??

I've always had the purchased tab in the AppStore on my iPad since I bought it..... And today suddenly it disappeared.... Any suggestions how I can get it back? There's only 5 tabs in my AppStore now to choose from as opposed to 6 ..... since the purchased tab is suddenly gone......?

iPad

Posted on Jul 3, 2012 8:32 AM

Reply
7 replies

Jul 3, 2012 8:45 AM in response to Tjallad

I am a little confused as to which device you have. You posted in the iPod touch forum but your profile shows that you have an iPad. There is no Purchased tab on the iPod touch, it is a submenu of the "Updates" tab. On the iPad, it should be there, to the left of the Updates tab. If you have an iPad and it does not appear, let us know so we can offer troubleshooting steps.


Jul 3, 2012 9:30 AM in response to stevejobsfan0123

thanks for replying so fast.... 🙂

I reset the Ipad but still nothing 😟

No changes made in settings....

And the first option is helpful but unfortunately its complicated this way because I have hundreds of Apps purchased so it's much easier for me if they could all just show up for me like they used to.... :/

Any reason why this could've happened? it's so frustrating :S

Jul 3, 2012 9:34 AM in response to Tjallad

I have no idea as to why. Another option would be to connect to iTunes and select all of your purchased apps and drag them to the iPad.


While you are connected to iTunes, you might also try right clicking on the name of your iPad where it appears under the "DEVICES" section in iTunes, and then clicking on Restore from Backup. Any data between the backup and now would be lost, but reloading from an earlier point where the problem did not exist may fix the issue. As a last resort, you could repeat the process but set it up as a new iPad. Once you sign into the store, the purchased tab should be there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help! Purchased tab in app store disappeared??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.