Error 8324 with app update

The interesting and most confusing variable concerning this error is that (in my case, at least) I was able to update the offending apps directly on my iOS devices even though they weren't able to download via iTunes.

OfficeDrop, iStanford and LA Times all had no problems downloading and installing on my iPad and iPhone, whereas they still won't update in iTunes 24 hours later. (So it's not the files. It's the delivery mechanism.)

This speaks poorly of QA, the iTunes group or the communications between them. The rumor is iTunes is undergoing a massive rewrite for iOS 6, but I thought most of those changes had already been rolled out.

I had lunch at Apple the other day and the campus is sorely overcrowded. People are sitting 2-3 per cubicle and there is construction all around, which I'm sure doesn't help concentration one bit. I also note that workloads are demanding and there are thousands of job requisitions waiting to be filled. It's a good time to be Apple.

Don't know the ETA for the new "spaceship" campus, but it can't come soon enough.

I don't have the old version on my itunes. Would this somehow work if I had the old version on my friends iphone and link it to my itunes, so I can sync my device with that to get the old version app? Or does this require my device synced to my friends itunes instead?

no you can't sync your phone with your friends iTunes account 😉 ... but your friend can give you the app file (*.ipa located on your had disk) ... you can then paste it where it should be located in your system:

on Windows:

c:\your username\My Music\iTunes\iTunes Media\Mobile Applications

ps: this will of course only work if you own the app already.

The thing is that I only have a macbook. I do have windows on parallel, but I can't get access to the folders of my iphone. Any solutions?

so access the folder on your mac book, where you probably have iTunes installed don't you...

ps: there's no file system access on iOS

Hoangiepham, You can simply drag ipa files in and out of iTunes and resync.

This won't work with ipa files you got from your friends, but it will for apps you own. Installing checks-in at the app store for ownership. (I won't talk about the ways around this here.)

I can't find the location the ipa files are located. the ipa files I can get from my friends indeed are from apps I already own. I just can't seem to find the location of those files, not on itunes and not on my connected device

@arrow7 I figured there is no folder system on ios. How will I be able to replace the .ipa file then?

Ah I just started syncing my apps to itunes, now I'm seeing the .ipa files.

If you select an app in iTunes and choose "Get Info" from the File menu, you'll see that each app is registered to the person that owns it. You cannot simply copy a file from your friend even if you also paid for that file. The ipa file is going to contain his ownership data and not your own.

If you are simply restoring an ipa from a backup or some other means, you can either drag it directly into iTunes or "~/Music/iTunes/Mobile Applications". Can't remeber that path? Right-click on any other app within iTunes and select "Show In Finder".

Here is the "Supreme iTunes Store Support Team Idiot" award for this week:

Along with probably half the world, we've been encountering this problem here in NZ for the past few days. It's actually wrecked one ipad business app completely. So yesterday I logged a support ticket with the iTunes support desk. The reply? Look at this:

QUOTE

I will try my best to resolve this issue at the earliest.

Greer, I request you to please visit our forum

https://discussions.apple.com/thread/4079906?answerId=18829516022#18829516022

UNQUOTE

This is Apple's own support desk, not only declining to comment or resolve the issue, but simply referring the user to a forum where numerous users are registering their frustration on encountering the same problem!

Where is this company heading?

although the issue seems to have been fixed last night (got a working version of LensFlare finally), Apple is now sending me 5 updates (including LensFlare again) ... for apps that have been already updated recently and were working fine ... no version changes ...

Same here. Both the iPhone and iPad have download notifications for about 6 apps that have already been updated. It's a shambles.

This is actually good, as all my customers having the broken version now get a hint that they can download a fixed version now!

Same here, I get 16 updates on iTunes but after downloading them I tried to sync my iPhone and these apps didn't sync to my iPhone