Hello,
For several days to add new songs to itunes match remains in the first step of sending information to Apple and it takes several minutes. After a while I get an error 4001 or 4002 or 4010. I disabled itunes match and I set to ON but still fails (happens to me on both a PC and macbook pro)
Thanks,
MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)
Same here exque, as of today, July 6. I have tried several times, including the often recommended technique of turning of ITM and turnring it back on. I think there must be something going on at the server level. I got 4001 several times and 4002 at least once. Very frustrating, and adding to my list of ITM annoyances. I even turned my autonrenew back on, thinking they might give priority to autorenew customers during high usage times.
Same issue here. I am also getting error 4001.
It is strange though.
iTunes Match is not working on my MacBookPro(Lion) or MacMini(SnowLeopard) but seems to be working on my iPad.
Finally got through the match process but it took extremely long. I am going to leave it alone for a while.
Well I have something better than the 4001! It also says to me that iTunes Match is ALSO trying to match TWO accounts! LOL that technically isn't possible with Apple! Getting betong a joke the last 6 weeks! We pay for this?
The irony! Look at the time difference from my post just above! Now it is fixed! For now at least!
I believe it is an issue with iTunes. We should all update it or attempt to....trying now
Not working here. itunes match is completely disconnected from all my devices. i cancelled my automatic subscription renewal...
It worked perfectly for the past 8 months, now its over 24hrs dead.
I just try now and still gives me time error 😟
Another victim of 4010 error.
I called Apple Support. They were quite helpful and directed me to fill out this ExpressLane web support request for iTunes.
https://expresslane.apple.com/GetproductgroupList.do
Select iTunes->iTunes Store
I've been receiving these errors for weeks. Did a complete harddrive format, OS X Lion reinstall, and created an empty iTunes Library (select Option->iTunes on app launch). The same 4010 error is received on Step 1 of iTunes Match, Gather information ...
Hopefully iTunes Support can fix this.
Same problem in Paris
same in germany 4001, 4002, 4010. Tried all described Solutions: No Effect. Match is dead.
Bummer. Getting this error in MA too. And I want to push my new Gov't Mule CD to my phone. I could do it the old manual way but that is such a pain....
Come on Apple, let's get this corrected.....stat!
Same errors in Italy 4010 and after 4001. I was try tu turn off itunes match with alt key but nothing...
seriously APPLE, you are HORRIBLE anymore...you need to at least acknowledge problems so we don't waste our time trying to figure out what magically we did wrong. This is all YOU!
error itunes match 4001-4002-4010
