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error itunes match 4001-4002-4010

Hello,



For several days to add new songs to itunes match remains in the first step of sending information to Apple and it takes several minutes. After a while I get an error 4001 or 4002 or 4010. I disabled itunes match and I set to ON but still fails (happens to me on both a PC and macbook pro)



Thanks,

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.4)

Posted on Jul 4, 2012 3:54 PM

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Posted on Jul 6, 2012 6:16 PM

Same here exque, as of today, July 6. I have tried several times, including the often recommended technique of turning of ITM and turnring it back on. I think there must be something going on at the server level. I got 4001 several times and 4002 at least once. Very frustrating, and adding to my list of ITM annoyances. I even turned my autonrenew back on, thinking they might give priority to autorenew customers during high usage times.

22 replies

Jul 8, 2012 3:49 PM in response to Rrevenge

Yeah, seriously! Any error code that I ever get takes me hours to find a fix for. I usually end up finding the answer from some other message board WHERE THE ADMINISTRATORS ACTUALLY ACKNOWLEDGE YOUR PROBLEM AND HELP YOU SOLVE IT. Unlike here, where all I can figure is that Apple employees sit here and laugh all day at our problems. For such a great company, their customer support is the absolute worst!

error itunes match 4001-4002-4010

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