You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: cxu
cxu Author
User level: Level 1
10 points

Macbook Pro w/ Retina Display Issues with Wifi with Bluetooth.

I have a Macbook Pro with Retina Display, 2.3 Ghz model. I've noticed that while on wifi, when I use a bluetooth mouse or even turn on bluetooth on my computer, the wifi performance severely decreases for a short period of time. While using a bluetooth mouse the wifi intermittently fails and I need to shut off wifi and turn it back on to correct the issue.


Using the ping utility on terminal I have confirmed this in that when bluetooth is turned on, a large number of packets are lost for about ten seconds.


Has anyone else been experiencing this problem and is this an issue I can correct myself or should I contact Apple?


Thanks

MacBook Pro with Retina display, Mac OS X (10.7.4), 2.3 Ghz, 8GB RAM, 256GB SSD

Posted on Jul 8, 2012 9:01 AM

Reply
20 replies

Macbook Pro w/ Retina Display Issues with Wifi with Bluetooth.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up