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Adobe Flash is not working in Safari (5.1.7 Snow Leopard)

It's been down for at least 6 months.I've uninstalled and reinstalled Safari and Flash but nothing has worked. I've already emptied my cache and deleted all extensions. Java is enabled. There is no Adobe Flash folder in the Adobe Application folder though. I can't find instructions on how to fix this.


I feel like I'm going crazy and I want to throw my computer out of the window...Or just switch permanently to Firefox. I have all of my passwords saved in Safari so I'd rather not do that though. Please help!

MacBook Pro, Mac OS X (10.6.8), Safari, Adobe Flash

Posted on Jul 8, 2012 2:31 PM

Reply
64 replies

Oct 8, 2012 4:41 AM in response to John Galloway

OK, Apple support was unable to find any problems, so I added a new User with Admin. I backed up all my data and moved it into my new user account. I then tried everything out and it all works! I deleted my old user and deleted it's settings.

Then, I went back into my hard drive and deleted my Old User folder and FINALLY, all is well again.

Whole process took about one hour.

Finally. did a full backup with Carbon Copy Clone and hope to not run into this problem again.


Regards,


jkk

Oct 8, 2012 10:23 AM in response to jkk4_1998

Exactly how did you do the move of old data to your new user? I ask as one would have suspected that something in /Users/<you>/Library or preferences or something was what was causing this. If you moved everything and overwrote the corresponding files in the new users dir, then I guess that blows that theory. It also makes it easy to do. I was thinking I'd have to do it in pieces and keep testing to see if it was working or not.


Glad to hear you got it working. Must be a relief.

Oct 8, 2012 10:37 AM in response to John Galloway

Simply get a USB stick and go into your hard drive. Click on your hard drive, then users and then click on your folder. Copy all this, which is all your Data, onto the USB memory.

Go into System, Preferences, users and unlock. Add a new User and give it Admin rights. It will ask if you want to keep and folders. Click the last option to not save any folders. Add password and stuff, then log out. Now log in with your new user. Go into Finder and find your new User Name. Copy your Data, which includes, Docs, Music, Pics, etc. into your new user account name from your USB stick.

Go back out and restart on your new user name and you should find out that all your Data will now be there. All your applications will also be there, but some third party apps, you may need to re-type in your serial numbers for those programs.

Like I said, everything should now work perfectly.

NOW, go back into your hard drive from Finder and drag your Old User Folder into the trash. This will give you all that space back after you delete from your trash. It may say that part of your old folder you are looking to delete is locked. Click OK to delete it all.

Now shut down and restart your new account and everything should work perfectly with the same amount of free space as you had before.

Let me know if you have any problem. Should take an hour or so.


jkk

Oct 8, 2012 11:10 AM in response to jkk4_1998

Thanks jkk. A couple more questions:


"Add a new User and give it Admin rights. It will ask if you want to keep and folders. Click the last option to not save any folders." These choiices (save home folder to a disk archive, do not chnage home folder, and delete home folder) are shown (for me anyway) when you are deleting a user, not when you are adding one. So there should not have been anything to remove in your step of dragging your old user to the traash. So I don't quite understand that.


It also will not let you delete the user you are logged in as, (the - is grayed out) so you must have done this after logging in as the new user.


But the key question is that when you did the copy back from USB, did it warn about files (e.g. in ~/Library) being newer then the ones you are coyping and did you say to overwrite?

Oct 8, 2012 12:11 PM in response to John Galloway

I just did a little experiment. I created a new admin account, used it to delete my normal user with the "leave home dir alone" option so no files are lost. This renames your user dir (my user is "jrg") to:


/Users/jrg (deleted)


Then I created a new user of the same name (thus rebuilding all internal user databses that are NOT stored in your home dir. Then just renamed the dirs via the terminal running as my admin user ala the following (note the single quotes are used to get the space and ()'s to be accepted as the filenames by the shell that normall would not do so).


cd /Users

sudo mv jrg 'jrg (new)'

sudo mv 'jrg (deleted)' jrg


Then logged out as admin and back in as "jrg", and everything is as it was.... unfortunately including flash not working. So this IS for sure something in your user dir and thus jkk there must have been some data you did not copy from your saved version, or did not copy to your saved version.

Oct 8, 2012 12:42 PM in response to John Galloway

yeah, what I did exactly is in Finder, on the left, click on your HD. On the right, click on User Folder. Here, you should see your "personal" folder and probably "Public" Folder. I insert my USB stick and when it's recognized, I drag my "personal" folder into the USB on the left. It will then start to copy everything and yes, Library is not in that folder. Only your data and no settings.


jkk

Oct 8, 2012 4:22 PM in response to JayCanale

OK, hears my final post. Hope everyone understands. It's very easy to do.

1. Create new User and give that new User name Admin Rights. Add Password. ( This in in your System Preferences).

2. Go into your current User Folder and backup your Docs, music, movies, pics etc.... with a USB memory stick.

I had about 15GB of Data. Do not copy any libraries, preferences, etc. Just the folders in your Old User Account.

3. Sign out and restart in your new User Account.

4. Go into Finder, Click on User Folder and go to your new User Account. Copy all your Data from the USB into your new user account.

5. Go back into System Preferences, then Users, and delete your old User Account. Click the last option to NOT save anything!

6. Mine ended up in my Trash. Delete your trash, 15GB worth for me.

7. Shut Down then Restart in your new User Account.

8. Everything should be there, ready to go. Some 3rd Party apps may ask for the serial number again, for you to register. I only had that on two apps. No big Deal.

9. Do one final check. Go into Finder, click on Users and make sure only your New User Account folder is there, along with, I think, a Shared folder. If your old folder is still there( it was in my case) I deleted to trash then got rid of it for good.

All should be good

Oct 15, 2012 10:08 PM in response to tubiechik17

The scroll bar indicator of the video stops working for me on youtube. The video continues to play but you can move forward or back in timeline. It does not show where it is on the time line, the pointer/indicator just sits and the beggening of it. Also hitting spacebar does not seem to pause or start to play the video, the video just keeps going on. Any one knows how to fix this? This never used to happen.


This problem does not seem to happen on Chrome. Just checked, vidoes are working fine


10.7.5

Latest Safari

Latest Adobe Flash

Oct 22, 2012 6:22 AM in response to tubiechik17

I've had this trouble, it just resolved somehow, but recently I had an embarrassing situation... the magic mouse jumps all around and when i was in Safari preferences I had accidently unchecked "enable internet plug-ins", while not realizing this i spent time and time again reinstalling the flash plug-in, repaired disc permissions etc, then finally checked my Safari preferences and noticed the problem DUH. Works fine again.

Adobe Flash is not working in Safari (5.1.7 Snow Leopard)

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