I'm having trouble sending emails on my 1and1 account on my ipad

smtp.1und1.de

"user name "

password

use SSL on

authentication =password

server port

The iPad will now try to validate your settings

you can also use and (und)

.co.uk (de)

Advanced

use SSL =off

Authentication =password

server port 110

S/Mime =off

are you using 3G or wifi and if wifi which carrier

who is the broadband provider

and are you still receiving with new set up

Ok

have a look on talktalk site and get their smtp settings and go to add server (in SMTP settings of mail account )

with those and add it

TT may be blocking outgoing over their network unless it uses their smtp servers

(usually the issue)

the iPad will try 1&1 first then move on to TT setting )

You do have a 1&1 hosted mail account ....correct

If an Apple store is near always the best way if you get to this point

It is however very unlikely to be an Apple issue it is a very common problem

caused by carriers and broadband providers

so approached correctly 😉 I am sure a genius will happily help with correcting

the set up for you .....have a good trip

Hi there

Did you ever find a solution for your iPad email settings?

I am having the same problem as you.....aargh

Please help

Darren

Hi there,

I'm also experiencing this exact same problem.

My broadband is with Sky, and my 3G is with '3'. I experience this problem regardless of which provider I am connected with (wireless or 3G, at home or connected out and about).

As Leyah said, the 1and1 email accounts work perfectly well with the same settings from the iPhone, just not with iPad.

So looking at all this it would suggest it's the iPad that is causing the problem.

I'd be really keen to hear what solutions are suggested. Leyah please post if you managed to get it sorted.

Thanks,

Andrew

Ok, I think I've figured this out.

When you set up the 1and1 email account on the iphone or ipad it asks for username and password for the outgoing mailer server. But it says this is "optional". It is not. (I think this is new since the version of iOS I originally set up my email accounts on)

The thing is, once an email account is set up on the iPhone or iPad there is no option to go in and change these particular settings. So at a glance all the settings appear to be normal.

The only way to rectify the problem is to delete the email account on the iPhone or iPad and re-setup the account, this time ensuring the "optional" username and password are input.

This worked for me anyway. I hope it helps,

Andrew